How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for termite inspection
Clear ✕All 148 Google reviews tagged “Termite inspection”
Very professional and polite
Cook’s has exceptional technicians that do a great job and are professional in dealing with their customers!
Cooks is the best Pest Control firm that In 50 years I have used
Robert is always professional, nice & efficient.
Friendly, professional, did his work efficiently, and left without making any mess.
I was not home for this visit, but I have had the honor of Richard serving our home for many years and always providing excellent service!
We've been using Cooks Pest Control for many years and are highly satisfied with all of their services. We pay for the bundle for mosquito, pest, and termite control. They are always very friendly and come back if we have any problems/need additional services (spiders, extra baits, etc).
Professional and smooth.
Thanks for the great service. I found you to be very professional and respectful of me and my home. Have a great day.
He was very thorough and he took the time to do a great job
Knowledgeable, friendly, thorough!
Very satisfied with services received from Greg at Cooks
Very professional performance!
Thank you for being such a great representative of the Cook’s name!
Technician was just wonderful. The service was wonderful and his personality was pleasant and refreshing. I was very pleased with the service he performed and told him so. I have been with Cook's for many years and I will tell you that he has to be one of your best technicians that I've ever seen. I rate him a perfect 10 out of 10.
Ryan is wonderful, if there had been a response that said exceeded my expectations. I would have said that. I could have also clicked every one of the listed responses. I like that he answers all my questions, that he has given me his phone number and told me if I needed anything before his next visit that I could…
The technician was superb! He took the time to explain what I should be looking for. As a new homeowner I didn’t know a lot of the things he was explaining, but the fact that he took the time and explained, showed me the outside of the home, crawl space. He didn’t act like he was in hurry or rushing out the door.…
Thorough and professional service!
Everytime I need assistance they there on time.
Ryan was great. Very knowledgeable and thorough. He kept me informed about what was going on.
Staff is always terrific. I Appreciate the job the new tech did on Tuesday. Especially digging up and exposing the old termite stations and installing the new ones. When the previous techs have come, if I hadn't seen them, I would have never known they had come. Termite stations were barely visible back then.
Thanks!
Friendly, efficient and informative technician. Easy scheduling annual termite inspection.
Great technician, on time, friendly, communicated every step of his inspection and the results.
He always does a very nice job.
Marcus gives great service every year!
Our “termite trap” technician was the perfect combination of professional and friendly. He worked around our overgrown shrubs to get to two of the traps and tolerated our barking dog. (We’ll take care of the shrubs before next visit…but the dog will likely still be loud…) Also, communication was clear and consistent…
Technicians always go above and beyond the typical service, replacing damaged termite stations and cleaning the windows and eves of spiders. Great communication and work ethic.
Awesome experience
We just bought a new house and the termite bond was with Cook's. We'd never dealt with them but decided to give them a try. We tried out a couple of different services they offered and we were pleased with them all, especially the mosquito spray for the yard. We had noticed the mosquitoes were pretty bad, but the…
I’ve been a Cooks customer for many years and have always been very pleased with their services.
Cook’s Pest Control is very professional and they treat their customer’s with kindness, dignity, and respect.
Good service, haven’t had near the outside bug problem as in years past !
Technicians are very easy to work with and always contact you to schedule your service. Sometimes we never knew they were here, just knew they were coming.
Used Cook’s for years! Excellent service.
Great protection coverage and frequent inspection service to proactively guard against any problem!!!
Very good services and friendly workers.
We love all of our services from Cook’s, but today Jared in Termite Prevention took an extra step that was incredibly sweet, thoughtful and, honestly, much needed. I informed him I was super sick and asked him to only do the outside of the home. Not only did he do that, but he also brought me a care package for…
We don't have to think about when services are needed, you communicate well, we never have issues (we tried other places, for regular bug service, after about 6 weeks started seeing bugs in the home, switched back to you, no more bugs). Finally, your staff is wonderful. Robert has been treating our home for years…
I called 3 termite companies to try to get an older house on a termite program and to get a WIR for my mortgage. Mr.Buggs came out and looked under the house. Said the crawlspace wasn't crawlable because of an air conditioning duct that divided off the house. I asked what I could do to remedy the situation. He said…
Great value for services done. Got the full complete package ie termite extermination, crawl space doors and vents. Will definitely recommend and use again if need be. Thanks Valante, Jonah and Rocky.
Each representative that I interacted with was very respectful and knowledgeable about the different pest of the summer season and the process that Cook’s uses to control and/or eliminate these pests, and they were also very thorough during the inspection of our home. The entire process was very customer-friendly,…
I really appreciate that they don’t spray or use harmful chemicals. Their bait stations work perfectly and their technicians are respectful, clean and professional.
This team did everything in their power to go out of their way to accommodate me at the very last minute. Huge thanks to Ms. Cathalene, Mr. Scott and Valente for getting the job done. Special thanks to Blu (Ahmad Burton) for the recommendation!! I am very satisfied with the excellent customer service, the quality of…
Have had a great experience with this company.
I trust this company and they are very responsive if you have a problem.
As long as Corey my rep is on top it and you don't have a sub person you're in good shape
My pest control guy is always on time and his job is always done efficiently. He always leaves seasonal hints and tips of critter control on my bill, which I enjoy :). If I ever have questions or concerns he is quick to answer my call and help me in the best way possible. My termite guy comes quarterly and seems to…
Ever since Cook's has been coming to my home, I have not had a problem with spiders. Before I had called them, I was had a lot of trouble with spiders in my bathtub and shower area, and also in my garage. Our serviceman Carl is a great guy too. He is so friendly and helpful.
I have used Cook’s for probably 15 years. They’re an excellent company determined to satisfy their customers.
Do what they say they’re going to do. And on time.
Thank you Robert!! I'm so happy to know Cook's pest control have such a wonderful person working for them! You are always respectful and does such a good job! Thank you!
Have used Cooks for years. I have monthly service. They do inside and outside for me when I am there and they always ask ahead of time when would be best to come out.
Their personnel are very knowledgeable and professional. We have used Cook's for over 30 years.
Great company
A great Pest Control Company. They’re technicians always arrive on time, but if there is going to be a delay on arrival time we always get a courtesy call.
Professional and friendly! Very respectful!
Termite technician Jeremy and the pest control technician Zac are very friendly and thorough.
Polite, responsible, dependable, good workmanship. Very pleased with my service and price over the last 7 years.
They were on time and did a great job.
Cook's has kept our home safe from termites for over 20 years with the Sentricon system. Tech is friendly and professional, brings treats for our dogs - they love him!
The service is outstanding. I never have to worry about any bugs.
Cooks is always on time and does a thorough job of inspecting my home and if they discover any other problems while inspecting for termites, they inform me. Technicians readily answer questions and educate about home pests and services.
We have had Cook's as our pest control service for years. They have never missed and appointment. Always notify us when they.are coming and give feedback immediately. Never had a billing problem and the big plus - no termites.
Great company. Very responsive and professional.
I have been a Cook's Pest Control customer for years and I have throughly enjoyed their service. My technician Ray Nichols is super nice and I always receive a text from him the night before he comes just to check and see if I have any problems or concerns. Excellent quality and customer service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 147 | $81–$323 |
| Bug & insect extermination | 122 | $58–$133 |
| General pest inspection | 113 | $58–$128 |
| Cockroach extermination | 97 | $73–$246 |
| Ant extermination | 96 | $76–$214 |
| Spider extermination | 95 | $76–$166 |
| Hornet & wasp extermination | 86 | $91–$282 |
| Home inspection | 79 | $58–$164 |
