Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 92% of flea exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.173
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 173 Google reviews tagged “General pest inspection” · showing 40

Janet16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Love Brian

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Our technician Denise is always willing to accommodate to what we need, always polite, very thorough, does not rush and makes sure everything is done correct, trustworthy. She is the reason we still use the service.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspection
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have several houses. I can barely keep up Cooks always keeps up

Reasonable priceHome inspectionRodent exterminationTermite inspection
Crystal11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grant is always so thorough, thoughtful and professional.

Reasonable priceHome inspectionGeneral pest inspection
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician performed the required task in a timely manner, extremely efficient and demonstrated a high degree of professionalism.

Paid $60–80Not sureHome inspectionSpider exterminationGeneral pest inspection
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My Tech Adam is the best.

Ant exterminationBed bug exterminationBee extermination
Trista_Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were very easy to work with and helped with any problems I had. The plan for moving forward is very concise and I was offered an awesome price that led me to ultimately choose cooks over other competitors. I appreciate how the person who came was nice to my family and I as well, so that was a bonus.

Paid $160–180Great priceHome inspectionGeneral pest inspectionCockroach extermination
SaletaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good experience with professional representative.

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Rita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

quarterly service inside and out

Paid $120–140Reasonable priceGeneral pest inspection
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The technician was able to answer all of my questions and concerns. He was very helpful and knowledgeable about the process of termite removal.

Paid $20–40Reasonable priceRodent exterminationTermite exterminationSpider extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Professional and accommodating technicians

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our service technician is always friendly, respectful, and professional. He communicates well about the services performed. We are very pleased.

Paid $100–120Reasonable priceBug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality
EricaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Shell is always on time, always professional, has an answer to all my questions & just an overall pleasant person. An excellent asset to the Cook's Pest Control team.

Paid $100–120Reasonable priceGeneral pest inspection
DoreenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★

Cook's has met all of our pest control needs for 20 years. We have been swarmed by termites and never had an infestation due to their diligent service.

Paid $80–100Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
AmandaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have known Your company for years and now using you for my insect problem is working Excellent. The quality is very good and your on time and the people are very Friendly.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionTermite extermination
BeazLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris is thorough and does a great job. We appreciate his hard work!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Mona7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service and professional technician.

Paid $80–100Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Jacqueline15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Zack always listen to my concerns even when I can’t articulate them clearly he knows exactly what I need done. He reiterates my concerns then explain what he can do. The customer service I ALWAYS receive can’t be matched!! It just doesn’t get any better. :-) it’s not a put down of anyone else. all techs have given good service but I stay because of Zack.

Reasonable priceBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
mb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Really appreciate the detailed work. Always very satisfied with your work.

Paid $100–120Not sureHornet & wasp exterminationTermite inspectionGeneral pest inspection
MarkLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job and always friendly

Paid $80–100Reasonable priceAnt exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
JeffLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have the best technician who always looks out for our best interest!

Paid $100–120Reasonable priceGeneral pest inspection
Lynda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great service and people

General pest inspectionTermite inspection
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The technician was on time, courteous, knowledgeable and thorough.

Paid $60–80Reasonable priceHome inspectionGeneral pest inspectionTermite inspection+ Professionalism
Angela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thanks for taking such good care of our home!

Paid $60–80Reasonable priceTermite inspectionGeneral pest inspection
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always the best!

Paid $100–120Reasonable priceHome inspectionTermite inspectionSpider extermination
BelindaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

great job Zach! on time. gave plenty of advance notice so we could be sure dogs were inside. very polite & professional.

Paid $20–40Reasonable priceHome inspectionGeneral pest inspection
PamelaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have had Cooks service for 3 years and I couldn't be more satisfied. I've never had a problem with the technicians or the customer service. Excellent company to do business with. To my technician at Cooks: 🌻You are a very nice man and very understanding. I had Tyler before I had you but you do very well as did…

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have been customers with Cook's Pest control for years! Always polite, let's us know the day before day of service and when completed. Thanks Cook's!

Paid $120–140Great priceGeneral pest inspectionBug & insect extermination
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Our Cook's technician provides very thorough monthly services. Really like her and service is effective!

Paid $20–40Great priceSpider exterminationGeneral pest inspection
ThomasLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Sprayed for pest, put traps in, explained what they were doing. Did Termite inspection, put in termite traps and explained why. Crawled under house to do thorough inspection. Showed me what to look for with brown recluse spiders. Explained to me as they went. Were on time, and professional. Later- Justin calls…

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionService not listed+ Responsiveness+ Punctuality+ Quality
inside2563 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I appreciate the thoroughness of the service and constant direct communication from when he will be here to what he has and will be doing. Thank you Chris!

General pest inspectionRodent extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service! They listen to my concerns, are targeted everything I told them about. They also informed me about whats going on, what spray targets what and created a plan to help me in my situation. Definitely recommend

Paid $180–200Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
JenniferLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use cooks for all our pest control needs and are very satisfied. Their technicians are excellent.

Paid $200+Reasonable priceHome inspectionTermite inspectionSpider extermination
AdolphLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great job!!!

Paid $80–100Reasonable priceBug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
SheliaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tim always does a great job. He makes sure everything is taken care of and answers all my questions before he leaves. Always very friendly and professional. Great job Tim!

Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Roxanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician meticulously sweeps webs and sprays perimeter of home. Our home is virtually insect pest free.

Paid $40–60Reasonable priceAnt exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician Josh has went above and beyond to makes sure all of our pest concerns were addressed promptly.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
JeBronLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job at controlling pests

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cook’s Pest Control Service has been the only pest control company for over 46 years! Cook’s offers more services than any other pest control companies by far & we will always trust them to protect our home!

Paid $140–160Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
RogerLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always great service!

Termite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (133 more) →

Price

$1030% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection205$61–$139
Bug & insect extermination201$58–$131
Termite inspection190$71–$214
General pest inspection173$58–$133
Spider extermination133$56–$136
Rodent extermination119$73–$246
Termite extermination114$93–$371
Hornet & wasp extermination112$79–$246

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