Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 92% of flea exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$101
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Mosquito extermination” · showing 40

Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have several houses. I can barely keep up Cooks always keeps up

Reasonable priceHome inspectionRodent exterminationTermite inspection
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My Tech Adam is the best.

Ant exterminationBed bug exterminationBee extermination
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The technician was able to answer all of my questions and concerns. He was very helpful and knowledgeable about the process of termite removal.

Paid $20–40Reasonable priceRodent exterminationTermite exterminationSpider extermination
Yvonne14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They came highly recommended and do not disappoint, great people 👍

Paid $100–120Reasonable priceBug & insect extermination+ Responsiveness+ Punctuality+ Professionalism
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our service technician is always friendly, respectful, and professional. He communicates well about the services performed. We are very pleased.

Paid $100–120Reasonable priceBug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality
JenniferLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use cooks for all our pest control needs and are very satisfied. Their technicians are excellent.

Paid $200+Reasonable priceHome inspectionTermite inspectionSpider extermination
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Arrived on time. Very polite.

Paid $80–100Reasonable priceAnt exterminationBee exterminationFlea & mite extermination
JeBronLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job at controlling pests

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Lana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve always received excellent service from the technicians with Cook’s!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
MitchellLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have been Cook's customers for nearly forty years and have never been disappointed.

Bee exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
SusanLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very reliable and after using their services I don't have any problems!

Bug & insect exterminationMosquito exterminationTermite inspection+ Quality
RobertLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Cook's Pest Control for several years. When I purchased my current home last year, I immediately contacted Cook's for my service, even though the previous owner had a contract with another company.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Cooks for years. My parents started using them when I was younger and we still use them now. They have always been very helpful and knowledgeable about any service we need. I would recommend them to anyone.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Adolph13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company and awesome staff.

Bug & insect exterminationHome inspectionHornet & wasp extermination
JohnLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

10 years later. No termites. Bugs? They try now and then as the season changes but, No bugs. Pet friendly solutions and hey, the technicians have always been professional, on time, personable and they know their business!

Ant exterminationBee exterminationBug & insect extermination
Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and friendly service technicians. They were able to work in all of my services on the same day.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
MadelineLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Cooks for maintaining my bug-free environment. They do a great job.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
HolmesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a great job. Friendly technicians that don’t mind special requests.

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Cooks Pest Control

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great business!!

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
JanetLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have probably all the services provided and am and continue to be very impressed with the men and women who work for Cook's. Proffessional, courteous, acomedating, and very friendly.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Debi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The technician is friendly, informative and does a wonderful job. The quality of the pest control is excellent. I have no bugs, ants nor mosquitoes

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, friendly and personable! We love Mrs. Denise and she always makes sure I know that she is coming by 24hrs before. She always assures me that she is just a phone call away and she will be right over. We bought a house and it was vacant for awhile so it had a lot of house spiders. She does an…

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The folks that I have dealt with from the Cooks team have been so helpful and professional. Chris, Adam, and Justin really hit it out of the park with the level of service they provide with professionalism and the right touch of personal to make you feel like you are more then just a customer.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Cook's went above and beyond with their customer service. My gate broke while my quarterly service was being completed, and even though it wasn't the technician's fault, a Cook's team came out and personally replaced my fence gate because it happened while they were using it. I honestly can't think of another…

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
TomLocal Guide · 187 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Service is always on schedule. Cooks Pest Control personnel are professional and very courteous. CPC has been servicing our property for over 20 years with great results.

Ant exterminationCockroach exterminationMosquito extermination
Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I especially like the person servicing our home (Denise). She does a very thorough job, she is very friendly, and is willing to help with any question/concern that you may have.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Quality+ Professionalism
PenneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Management is accessible and responsive. Our serviceperson Jeremy is courteous, efficient, prompt, trustworthy, and helpful. He cheerfully addresses any requests. We are pleased with Cooks.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent company.

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I've used Cooks for over twenty years. Their technicians are kind and friendly. They are always ready to come back out if needed. They've never charged me a fee even though I've been late paying a number of times.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Quality
Justin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Christy is the most awesome technician I’ve ever met! She does a fabulous job every month! I can’t say enough good stuff about her! She should be teaching classes to all technicians so that all customers could have their very own Christy!

Ant exterminationBed bug exterminationBee extermination
Jeremiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationMosquito extermination+ Quality+ Professionalism
DebbieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Bee exterminationBug & insect exterminationHome inspection
HannahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
DeNaeEdited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kevin4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
LarryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more mosquito extermination reviews (8 more) →

Price

$1030% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection205$61–$139
Bug & insect extermination201$58–$131
Termite inspection190$71–$214
General pest inspection173$58–$133
Spider extermination133$56–$136
Rodent extermination119$73–$246
Termite extermination114$93–$371
Hornet & wasp extermination112$79–$246

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