Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 92% of flea exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.121
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 121 Google reviews tagged “Rodent extermination” · showing 40

Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have several houses. I can barely keep up Cooks always keeps up

Reasonable priceHome inspectionRodent exterminationTermite inspection
Cindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always on time and Shellie does an excellent job highly recommend her

Paid $140–160Reasonable priceRodent extermination
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My Tech Adam is the best.

Ant exterminationBed bug exterminationBee extermination
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The technician was able to answer all of my questions and concerns. He was very helpful and knowledgeable about the process of termite removal.

Paid $20–40Reasonable priceRodent exterminationTermite exterminationSpider extermination
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chris is wonderful! He has always been so kind, and goes above and beyond to make sure our home is taken care of by cooks.

OverpricedHome inspectionRodent extermination
AmandaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have known Your company for years and now using you for my insect problem is working Excellent. The quality is very good and your on time and the people are very Friendly.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionTermite extermination
Lynn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great pest control and great service

Paid $100–120Great priceRodent extermination
RonaldLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Another great service from the Cook's Pest Team thank you so much!

Rodent extermination
inside2563 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I appreciate the thoroughness of the service and constant direct communication from when he will be here to what he has and will be doing. Thank you Chris!

General pest inspectionRodent extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service! They listen to my concerns, are targeted everything I told them about. They also informed me about whats going on, what spray targets what and created a plan to help me in my situation. Definitely recommend

Paid $180–200Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
AdolphLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great job!!!

Paid $80–100Reasonable priceBug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Vickie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Peyton did a good job explaining all of the services - the paperwork was clear. The techs did outstanding job the day of services. Thank you!

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Arrived on time. Very polite.

Paid $80–100Reasonable priceAnt exterminationBee exterminationFlea & mite extermination
BLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

When Randall doesn't do my house inside and outside, the others only spray outside making all spiders, ants, and other bugs run inside my house. This is unsatisfied for me, I pay for an full treatment and those other people don't do that. If Randall can't do my house, don't send anyone else. Those others need more…

Hornet & wasp exterminationRodent exterminationTermite inspection
JeBronLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job at controlling pests

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cook’s Pest Control Service has been the only pest control company for over 46 years! Cook’s offers more services than any other pest control companies by far & we will always trust them to protect our home!

Paid $140–160Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Treated for brown recluse spiders and seems to have been successful!

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
RobertLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Cook's Pest Control for several years. When I purchased my current home last year, I immediately contacted Cook's for my service, even though the previous owner had a contract with another company.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Always professional

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Cooks for years. My parents started using them when I was younger and we still use them now. They have always been very helpful and knowledgeable about any service we need. I would recommend them to anyone.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Betty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They’re just great! We e been customers for 18 years!

Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
SteveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Your technician, Kennon Comeaux, is a true professional. He came to my home and worked on fixing some issues with the termite traps around my home. He explained what he was doing, mainly because I was interested. He was courteous, extremely friendly, willing to answer questions about Cook's services. This young…

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Value
Monic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tony and Shellie are the best tech in Athens area!! They treat you like family and are very knowledgeable.

Bug & insect exterminationHornet & wasp exterminationRodent extermination
JohnLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

10 years later. No termites. Bugs? They try now and then as the season changes but, No bugs. Pet friendly solutions and hey, the technicians have always been professional, on time, personable and they know their business!

Ant exterminationBee exterminationBug & insect extermination
Micah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt and friendly service technicians. They were able to work in all of my services on the same day.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
KatrinaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They keep the bugs away with the exception of spiders (mainly brown recluse). They really got the population down but when late spring comes the battle begins again. However, anytime I see a spider, they come out and treat again. They really stay on top of the problem. It is really bad where I live and a challenge for any pest control company I'm sure.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lawanda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've used cooks for years and will continue to do so

Bug & insect exterminationHome inspectionRodent extermination+ Responsiveness+ Punctuality+ Professionalism
Amanda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome people, Awesome experience & Awesome extermination

Bug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Efficient, responsive, professional

Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Professionalism
LynnLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Technicians are great to work with, professional, friendly and educational as to what I can do to deter rodents & insects. Cooks Pest Control is a reliable service. I would recommend to others.

Bug & insect exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
HolmesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a great job. Friendly technicians that don’t mind special requests.

Ant exterminationBug & insect exterminationCockroach extermination+ Professionalism
kazzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work

Bug & insect exterminationRodent extermination+ Responsiveness+ Professionalism+ Value
AmberLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We originally signed up for Cooks because of a mouse problem in our attic. Cooks took care of that so quickly, and we haven't had any issues since. We also have not had a single bug in the house since we signed up for Cooks. Two years so far of blissful home living without invaders, haha. :)

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. 20+ year customer.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I haven't had any issues since they started spraying and laying traps I am so pleased! The rats we were getting in from the woods were huge!!!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
CheyenneLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy is awesome! He is one of the best pest control guys that we have had! He is kind, courteous, and very professional! He is always on time and does a very thorough job! Thank you Jeremy!

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sharron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first initial visit was for rodents we had tried everything but we live where there's to many vacant lots and big fields so itade it impossible to control so when i called they came out within 2days and was prompt and thorough they also told what was inside would die and what's outside would stay and it was just that so I'm a forever customer

Ant exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
cake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Cook's Pest Control is accommodating as far as working with your schedule and everyone at the office is pleasant and helpful. The technicians are particular and give a very detailed report of what they found and did. Overall, Cook's is a great company!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love Cooks Pest Control

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Robyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciate the dependability of the Cook’s brand—top to bottom, left to right. I love knowing any individual who shows up to assist with whatever issue we’re having will be able to answer most of our questions right THEN and THERE. [No huddled meetings, no ‘let me think about it and get back with you’, and…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (81 more) →

Price

$1030% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection205$61–$139
Bug & insect extermination201$58–$131
Termite inspection190$71–$214
General pest inspection173$58–$133
Spider extermination133$56–$136
Rodent extermination119$73–$246
Termite extermination114$93–$371
Hornet & wasp extermination112$79–$246

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