Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 92% of flea exterminators.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 91% of flea exterminators.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 96% of flea exterminators.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 79% of flea exterminators.B
79

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.134
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 134 Google reviews tagged “Spider extermination” · showing 40

Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Our technician Denise is always willing to accommodate to what we need, always polite, very thorough, does not rush and makes sure everything is done correct, trustworthy. She is the reason we still use the service.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspection
Jessie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Bryan was extremely thorough with the brown recluse service, answered all my questions, and is very knowledgeable.

Reasonable priceSpider extermination
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician performed the required task in a timely manner, extremely efficient and demonstrated a high degree of professionalism.

Paid $60–80Not sureHome inspectionSpider exterminationGeneral pest inspection
Kenneth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My Tech Adam is the best.

Ant exterminationBed bug exterminationBee extermination
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The technician was able to answer all of my questions and concerns. He was very helpful and knowledgeable about the process of termite removal.

Paid $20–40Reasonable priceRodent exterminationTermite exterminationSpider extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Professional and accommodating technicians

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Our service technician is always friendly, respectful, and professional. He communicates well about the services performed. We are very pleased.

Paid $100–120Reasonable priceBug & insect exterminationHornet & wasp exterminationMosquito extermination+ Quality
AmandaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have known Your company for years and now using you for my insect problem is working Excellent. The quality is very good and your on time and the people are very Friendly.

Paid $80–100Reasonable priceRodent exterminationTermite inspectionTermite extermination
RussLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely awesome service.

Paid $100–120Great priceSpider exterminationBug & insect extermination
BeazLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chris is thorough and does a great job. We appreciate his hard work!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
MarkLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job and always friendly

Paid $80–100Reasonable priceAnt exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Chris who does my pest control work is superb!

Spider extermination
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Always the best!

Paid $100–120Reasonable priceHome inspectionTermite inspectionSpider extermination
SusanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Our Cook's technician provides very thorough monthly services. Really like her and service is effective!

Paid $20–40Great priceSpider exterminationGeneral pest inspection
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service! They listen to my concerns, are targeted everything I told them about. They also informed me about whats going on, what spray targets what and created a plan to help me in my situation. Definitely recommend

Paid $180–200Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
JenniferLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We use cooks for all our pest control needs and are very satisfied. Their technicians are excellent.

Paid $200+Reasonable priceHome inspectionTermite inspectionSpider extermination
AdolphLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great job!!!

Paid $80–100Reasonable priceBug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism
Vickie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Peyton did a good job explaining all of the services - the paperwork was clear. The techs did outstanding job the day of services. Thank you!

Paid $200+Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Roxanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician meticulously sweeps webs and sprays perimeter of home. Our home is virtually insect pest free.

Paid $40–60Reasonable priceAnt exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
BLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

When Randall doesn't do my house inside and outside, the others only spray outside making all spiders, ants, and other bugs run inside my house. This is unsatisfied for me, I pay for an full treatment and those other people don't do that. If Randall can't do my house, don't send anyone else. Those others need more…

Hornet & wasp exterminationRodent exterminationTermite inspection
JeBronLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good job at controlling pests

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Cook’s Pest Control Service has been the only pest control company for over 46 years! Cook’s offers more services than any other pest control companies by far & we will always trust them to protect our home!

Paid $140–160Reasonable priceAnt exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
VLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★

I don’t like that they have gone to quarterly pest control instead of every month. I have so many more spiders, ants and bugs inside my home now. I have never seen an ant in my home of 30 years, the spiders have Quadrupled+ and crawly bugs some I have never seen are everywhere all since the change of service. It…

Spider exterminationCockroach exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
elaine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Treated for brown recluse spiders and seems to have been successful!

Home inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Lana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve always received excellent service from the technicians with Cook’s!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Juergen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Definitely a professional and detailed company for checking your termites!! Always clean and professional . we have been with cooks for several years and we are very placed with the work ethic and also cleanliness when they’re coming in the house. We definitely could recommend the service !!thanks

Home inspectionTermite inspectionSpider extermination+ Responsiveness
RobertLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Cook's Pest Control for several years. When I purchased my current home last year, I immediately contacted Cook's for my service, even though the previous owner had a contract with another company.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Always professional

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very trustworthy. I wasn't home at the time of my service and I was very happy with the service when I returned home. My little people that lives in the home was very happy to know that Cook's is on our team. They was very excited about the sign in the yard advertising we're on Cook's team now.

Ant exterminationCockroach exterminationGeneral pest inspection+ Professionalism
MichelleLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Cooks for years. My parents started using them when I was younger and we still use them now. They have always been very helpful and knowledgeable about any service we need. I would recommend them to anyone.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Adolph13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company and awesome staff.

Bug & insect exterminationHome inspectionHornet & wasp extermination
Monic7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tony and Shellie are the best tech in Athens area!! They treat you like family and are very knowledgeable.

Bug & insect exterminationHornet & wasp exterminationRodent extermination
ClaytonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our house has been pretty much pest free since we've contracted Cooks to handle our pest control

Ant exterminationBug & insect exterminationGeneral pest inspection+ Quality+ Value
Wilda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The insect control tech is very professional and will go the extra mile to satisfy the customer as well as rearrange his schedule to accommodate mine. He has done this a couple of times as I want to be home when he comes, as my doggie goes a bit bezerke when she hears someone outside the house.

Ant exterminationSpider extermination+ Value
JohnLocal Guide · 135 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

10 years later. No termites. Bugs? They try now and then as the season changes but, No bugs. Pet friendly solutions and hey, the technicians have always been professional, on time, personable and they know their business!

Ant exterminationBee exterminationBug & insect extermination
joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Evidently my last post did not take. This is my first time doing this. Let me try again. I was in the midst of cutting my grass when Chris, my tech showed up. He was nearly finish with my house and i was taking a break. As i was about to resume cutting my grass, chris told me to sit back down and rest and he would…

Ant exterminationBug & insect exterminationHome inspection
TonjaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Cook’s pest control since 2008. They have great customer service and my technician is wonderful. I simply could not ask for better. Anytime I need additional spraying inside of my house due to spiders they do not make me wait and always willing to offer assistance.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are very respectful and punctual

Spider exterminationTermite extermination
Melanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always on time. Always professional.

Bug & insect exterminationSpider exterminationTermite extermination+ Professionalism
MadelineLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I use Cooks for maintaining my bug-free environment. They do a great job.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (94 more) →

Price

$1030% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection205$61–$139
Bug & insect extermination201$58–$131
Termite inspection190$71–$214
General pest inspection173$58–$133
Spider extermination133$56–$136
Rodent extermination119$73–$246
Termite extermination114$93–$371
Hornet & wasp extermination112$79–$246

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