How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for spider extermination
Clear ✕All 134 Google reviews tagged “Spider extermination” · showing 100
Our technician Denise is always willing to accommodate to what we need, always polite, very thorough, does not rush and makes sure everything is done correct, trustworthy. She is the reason we still use the service.
Bryan was extremely thorough with the brown recluse service, answered all my questions, and is very knowledgeable.
Technician performed the required task in a timely manner, extremely efficient and demonstrated a high degree of professionalism.
My Tech Adam is the best.
The technician was able to answer all of my questions and concerns. He was very helpful and knowledgeable about the process of termite removal.
Professional and accommodating technicians
Our service technician is always friendly, respectful, and professional. He communicates well about the services performed. We are very pleased.
I have known Your company for years and now using you for my insect problem is working Excellent. The quality is very good and your on time and the people are very Friendly.
Absolutely awesome service.
Chris is thorough and does a great job. We appreciate his hard work!
Great job and always friendly
Chris who does my pest control work is superb!
Always the best!
Our Cook's technician provides very thorough monthly services. Really like her and service is effective!
Great service! They listen to my concerns, are targeted everything I told them about. They also informed me about whats going on, what spray targets what and created a plan to help me in my situation. Definitely recommend
We use cooks for all our pest control needs and are very satisfied. Their technicians are excellent.
Great job!!!
Peyton did a good job explaining all of the services - the paperwork was clear. The techs did outstanding job the day of services. Thank you!
Technician meticulously sweeps webs and sprays perimeter of home. Our home is virtually insect pest free.
When Randall doesn't do my house inside and outside, the others only spray outside making all spiders, ants, and other bugs run inside my house. This is unsatisfied for me, I pay for an full treatment and those other people don't do that. If Randall can't do my house, don't send anyone else. Those others need more…
Good job at controlling pests
Cook’s Pest Control Service has been the only pest control company for over 46 years! Cook’s offers more services than any other pest control companies by far & we will always trust them to protect our home!
I don’t like that they have gone to quarterly pest control instead of every month. I have so many more spiders, ants and bugs inside my home now. I have never seen an ant in my home of 30 years, the spiders have Quadrupled+ and crawly bugs some I have never seen are everywhere all since the change of service. It…
Treated for brown recluse spiders and seems to have been successful!
I’ve always received excellent service from the technicians with Cook’s!
Definitely a professional and detailed company for checking your termites!! Always clean and professional . we have been with cooks for several years and we are very placed with the work ethic and also cleanliness when they’re coming in the house. We definitely could recommend the service !!thanks
I've been using Cook's Pest Control for several years. When I purchased my current home last year, I immediately contacted Cook's for my service, even though the previous owner had a contract with another company.
Always professional
Very trustworthy. I wasn't home at the time of my service and I was very happy with the service when I returned home. My little people that lives in the home was very happy to know that Cook's is on our team. They was very excited about the sign in the yard advertising we're on Cook's team now.
We have used Cooks for years. My parents started using them when I was younger and we still use them now. They have always been very helpful and knowledgeable about any service we need. I would recommend them to anyone.
Great company and awesome staff.
Tony and Shellie are the best tech in Athens area!! They treat you like family and are very knowledgeable.
Our house has been pretty much pest free since we've contracted Cooks to handle our pest control
The insect control tech is very professional and will go the extra mile to satisfy the customer as well as rearrange his schedule to accommodate mine. He has done this a couple of times as I want to be home when he comes, as my doggie goes a bit bezerke when she hears someone outside the house.
10 years later. No termites. Bugs? They try now and then as the season changes but, No bugs. Pet friendly solutions and hey, the technicians have always been professional, on time, personable and they know their business!
Evidently my last post did not take. This is my first time doing this. Let me try again. I was in the midst of cutting my grass when Chris, my tech showed up. He was nearly finish with my house and i was taking a break. As i was about to resume cutting my grass, chris told me to sit back down and rest and he would…
I have used Cook’s pest control since 2008. They have great customer service and my technician is wonderful. I simply could not ask for better. Anytime I need additional spraying inside of my house due to spiders they do not make me wait and always willing to offer assistance.
They are very respectful and punctual
Always on time. Always professional.
I use Cooks for maintaining my bug-free environment. They do a great job.
They do a great job. Friendly technicians that don’t mind special requests.
last time was for termite inspection
Cooks Pest Control has been responsive to every concern we have had. They communicate well and show up when they say they will. We have had no issues with ongoing pests.
Great service. 20+ year customer.
We love cooks. We won’t go anywhere else! Very thorough. We had a brown recluse problem and it is completely gone now. Our guy Josh, is the best. Always willing to ensure we don’t have those issues anymore. He always goes above and beyond.
Love Cooks Pest Control
I appreciate the dependability of the Cook’s brand—top to bottom, left to right. I love knowing any individual who shows up to assist with whatever issue we’re having will be able to answer most of our questions right THEN and THERE. [No huddled meetings, no ‘let me think about it and get back with you’, and…
They have been doing our service for over 30 years!!
Jason Bishop is one of the most down to earth people I have ever met. He is my technician out of the Decatur, AL office and he is always on time and interacts with my children all while doing his job. Over the top customer service from Jason and the whole cooks team!
Excellent customer service, reasonable prices and friendly, thorough technicians.
We appreciate the service they provide
I have probably all the services provided and am and continue to be very impressed with the men and women who work for Cook's. Proffessional, courteous, acomedating, and very friendly.
Daniel has A1 customer service! A quality that is hard to find these days. I appreciate him being so punctual and polite at each visit. I would highly recommend!
Very professional, friendly and personable! We love Mrs. Denise and she always makes sure I know that she is coming by 24hrs before. She always assures me that she is just a phone call away and she will be right over. We bought a house and it was vacant for awhile so it had a lot of house spiders. She does an…
Notification of service day, dead bugs/spiders after service
ALWAYS FRIENDLY, COURTEOUS AND PROFESSIONAL SERVICE TECHNICIANS.THE TECH. ALWAYS DOE'S A THROUGH JOB WHEN THEY ARE AT MY HOME & INQUIRE TI TO SEE IF THERE'S ANY ISSUES THAT NEED ATTENTION. I'M VERY SATISFIED CUSTOMER OF MANY YEAR'S. THANK YOU, DAVID B BAILEY.
We have received quality pest and termite service from Cook's Pest Control for over 25 years.
The folks that I have dealt with from the Cooks team have been so helpful and professional. Chris, Adam, and Justin really hit it out of the park with the level of service they provide with professionalism and the right touch of personal to make you feel like you are more then just a customer.
Service is always on schedule. Cooks Pest Control personnel are professional and very courteous. CPC has been servicing our property for over 20 years with great results.
I especially like the person servicing our home (Denise). She does a very thorough job, she is very friendly, and is willing to help with any question/concern that you may have.
Management is accessible and responsive. Our serviceperson Jeremy is courteous, efficient, prompt, trustworthy, and helpful. He cheerfully addresses any requests. We are pleased with Cooks.
Jeremy is always friendly and professional! Because of him we are pest free! I just have to call him if we see a bug and he is out here that day.
I've used Cooks for over twenty years. Their technicians are kind and friendly. They are always ready to come back out if needed. They've never charged me a fee even though I've been late paying a number of times.
Christy is the most awesome technician I’ve ever met! She does a fabulous job every month! I can’t say enough good stuff about her! She should be teaching classes to all technicians so that all customers could have their very own Christy!
Willie Pickett is my service man. He has been 100% consistent and effective in taking care of my home regarding all pest control needs. He calls and makes an appointment every month when I asked him to; takes care of whatever the needs are that month AND should an unexpected need arise, he takes care of it…
I am super pleased with Mrs. Netta who comes and does our services every month. She is super sweet and goes over and beyond with excellence!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 205 | $61–$139 |
| Bug & insect extermination | 201 | $58–$131 |
| Termite inspection | 190 | $71–$214 |
| General pest inspection | 173 | $58–$133 |
| Spider extermination | 133 | $56–$136 |
| Rodent extermination | 119 | $73–$246 |
| Termite extermination | 114 | $93–$371 |
| Hornet & wasp extermination | 112 | $79–$246 |
