How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty96−0.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 998 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for termite inspection
Clear ✕All 191 Google reviews tagged “Termite inspection” · showing 180
Showed up on time, did a thorough inspection and was friendly
Great job 👏
I have several houses. I can barely keep up Cooks always keeps up
Jordan was a very kind young man. He did a wonderful job . You could not ask for a better person representing your company . Thank you so much.
Very professional and pleasant.
Service techs are very friendly. He was very prompt and friendly
Very professional young man and even come back after another scheduled call to ensure that my problem was resolved very outstanding with performance of his service
Good job, Micheal! You explained what you were going to do and then you gave me the results of the inspection! Thanks
Termites very prevalent in the south. It’s almost a must to have some kind of professional service keep an eye on your house damage. All the technicians change enjoy their job and very knowledgeable. And call them if they don’t answer the phone they will respond very very quickly.
Great service and my technician is friendly , professional and knowledgeable.
I needed to leave and he did the crawl space inspection and garage before he inspected outside termite traps. Thanks
The technician was very thorough and explained everything to me.
quarterly service inside and out
Everything was done correctly and technician was courteous and as non invasive as he could he.
Very professional and attentive to our concerns
Thanks for the Excellent service !
Cook's has met all of our pest control needs for 20 years. We have been swarmed by termites and never had an infestation due to their diligent service.
The termite inspector, Andrew, was terrific! He is knowledgeable and diligent in his inspections. People like Andrew represent the best of Cook's! And ensure that I will remain a customer of Cook's!
I have known Your company for years and now using you for my insect problem is working Excellent. The quality is very good and your on time and the people are very Friendly.
I've been pleased with the thoroughness of the techs treating my house. The new tech did a great job and his supervisor showed up to check things out. I appreciate that too.
Very professional n friendly
Jordan and Owen did a through and professional termite inspection and communicated very well with me afterwards.
Really appreciate the detailed work. Always very satisfied with your work.
Do your own pest control and save yourself a lot of money and have less pest 🪳🦟 Cooks have some nice service technicians but charged too much for the service they offer... My new service technician Noah is a very nice godly man with a blessing on the way (child) and y'all need to give him a raise for doing such a great job. ✝️🙏
Great service and people
Termite inspection went well, all bait stations checked, baited and replaced if needed. Also had a supervisor follow up the next day which was great.
Good communication. Termite Installation was very clean. Inspection was detailed and thorough.
The technician was on time, courteous, knowledgeable and thorough.
Did a very thorough inspection and serviced each station. When he was done gave a thorough report on what he did and issues found. Could tell he cared about doing a good job.
The technician was professional and thorough. It was raining and getting dark, but he still finished his inspection.
Thanks for taking such good care of our home!
Always the best!
Quick friendly and easy explained everything.
Sprayed for pest, put traps in, explained what they were doing. Did Termite inspection, put in termite traps and explained why. Crawled under house to do thorough inspection. Showed me what to look for with brown recluse spiders. Explained to me as they went. Were on time, and professional. Later- Justin calls…
We've used Cook's for decades. We have never had a problem with their workers or the office staff. There have been a few times-very few-where we had some minor issues-nothing really bad. Something like maybe pests showing up after recent treatments. The response is always amazing. We've always had a technician on…
We use cooks for all our pest control needs and are very satisfied. Their technicians are excellent.
Great service
Cooks has ensured that my home/property remains free from damage/Infestation. A friendly but professional personality made this appointment painless! You made my day, and I thank you kindly!
Courteous on time and very professional.
Thank you much for taking the time to communicate with me!
Friendly, helpful, and professional. Super job. Thank you!
When Randall doesn't do my house inside and outside, the others only spray outside making all spiders, ants, and other bugs run inside my house. This is unsatisfied for me, I pay for an full treatment and those other people don't do that. If Randall can't do my house, don't send anyone else. Those others need more…
Good job at controlling pests
Cook’s Pest Control Service has been the only pest control company for over 46 years! Cook’s offers more services than any other pest control companies by far & we will always trust them to protect our home!
I got a call from Jonathan seeing if I was available for my annual checkup. He was prompt, professional and thorough. Very kind and did a great job. Took the time to answer all my questions. Thanks Johnathan.
We've used Cook's for decades and are very satisfied with the service. An example: many years ago a technician was in the crawl space and noticed an air conditioning vent had become disconnected. He reattached it. Strongly recommend them.
The technician was wonderful and informative. He checked everything thoroughly and answered any questions we had. I really appreciated the shoe coverings he put on to keep our floors clean. I love how pleasant he was without seeming fake or over the top. Thank you for your services.
We recently contacted Cook's Pest Control for termite protection, for our house. They promptly sent someone out to inspect the house and tell us what they offered. I was pleasantly surprised to find that they would not need to dump gallons of termite poison into the ground, but have a system of baits that are place…
Polite, clean, professional. They did a great job and took the time to do it! They did not rush through, treated you like you were important!!
Definitely a professional and detailed company for checking your termites!! Always clean and professional . we have been with cooks for several years and we are very placed with the work ethic and also cleanliness when they’re coming in the house. We definitely could recommend the service !!thanks
Very reliable and after using their services I don't have any problems!
I've been using Cook's Pest Control for several years. When I purchased my current home last year, I immediately contacted Cook's for my service, even though the previous owner had a contract with another company.
Always professional
Polite , thoroughly completed his job & answers all questions.
We have used Cooks for years. My parents started using them when I was younger and we still use them now. They have always been very helpful and knowledgeable about any service we need. I would recommend them to anyone.
They’re just great! We e been customers for 18 years!
Your technician, Kennon Comeaux, is a true professional. He came to my home and worked on fixing some issues with the termite traps around my home. He explained what he was doing, mainly because I was interested. He was courteous, extremely friendly, willing to answer questions about Cook's services. This young…
Great company and awesome staff.
Tony and Shellie are the best tech in Athens area!! They treat you like family and are very knowledgeable.
Their reps are very courteous and accommodating.
Polite. Friendly. Professional. On time. Knowledgeable about what they do.
10 years later. No termites. Bugs? They try now and then as the season changes but, No bugs. Pet friendly solutions and hey, the technicians have always been professional, on time, personable and they know their business!
Prompt and friendly service technicians. They were able to work in all of my services on the same day.
I really appreciate the communication and thoroughness of Cook’s pest control. I loved that when we had an unexpected rodent problem show up, Cook’s had a personalized solution just for me, and came out quickly to get to work, with all of it included under the umbrella of my regular service charges.
Very professional techs. Always on time and thorough.
The gentleman that did the inspection was friendly and explained what he was doing in terms I could understand!
last time was for termite inspection
Cooks is always quick to take care of your issues or needs.
Cooks Pest Control has been responsive to every concern we have had. They communicate well and show up when they say they will. We have had no issues with ongoing pests.
Quick and efficient
Very responsive!
Great service. 20+ year customer.
Jeremy is awesome! He is one of the best pest control guys that we have had! He is kind, courteous, and very professional! He is always on time and does a very thorough job! Thank you Jeremy!
Cook's is wonderful. They keep bugs rodents and termites away, they are extremely helpful and courteous.
Cook's Pest Control is accommodating as far as working with your schedule and everyone at the office is pleasant and helpful. The technicians are particular and give a very detailed report of what they found and did. Overall, Cook's is a great company!
Love Cooks Pest Control
Been a customer for years Easy and affordable
They have been doing our service for over 30 years!!
Jason Bishop is one of the most down to earth people I have ever met. He is my technician out of the Decatur, AL office and he is always on time and interacts with my children all while doing his job. Over the top customer service from Jason and the whole cooks team!
Cook's does a good job.
Excellent customer service, reasonable prices and friendly, thorough technicians.
Tech was very knowledgeable about what he was looking for & told me why/what he was looking for while doing our yearly termite inspection. Also he was very professional & kind to me & my kids.
I have probably all the services provided and am and continue to be very impressed with the men and women who work for Cook's. Proffessional, courteous, acomedating, and very friendly.
Always come running when I have a pest problem. We've been happy customers for 11 years.
Cayden came out today to do my annual termite inspection! He was on time, courteous and very friendly!
Awesome Customer service
Very professional, friendly and personable! We love Mrs. Denise and she always makes sure I know that she is coming by 24hrs before. She always assures me that she is just a phone call away and she will be right over. We bought a house and it was vacant for awhile so it had a lot of house spiders. She does an…
A++++
ALWAYS FRIENDLY, COURTEOUS AND PROFESSIONAL SERVICE TECHNICIANS.THE TECH. ALWAYS DOE'S A THROUGH JOB WHEN THEY ARE AT MY HOME & INQUIRE TI TO SEE IF THERE'S ANY ISSUES THAT NEED ATTENTION. I'M VERY SATISFIED CUSTOMER OF MANY YEAR'S. THANK YOU, DAVID B BAILEY.
We have received quality pest and termite service from Cook's Pest Control for over 25 years.
The folks that I have dealt with from the Cooks team have been so helpful and professional. Chris, Adam, and Justin really hit it out of the park with the level of service they provide with professionalism and the right touch of personal to make you feel like you are more then just a customer.
Cook's always does a good job.
Cook's went above and beyond with their customer service. My gate broke while my quarterly service was being completed, and even though it wasn't the technician's fault, a Cook's team came out and personally replaced my fence gate because it happened while they were using it. I honestly can't think of another…
Service is always on schedule. Cooks Pest Control personnel are professional and very courteous. CPC has been servicing our property for over 20 years with great results.
I especially like the person servicing our home (Denise). She does a very thorough job, she is very friendly, and is willing to help with any question/concern that you may have.
Management is accessible and responsive. Our serviceperson Jeremy is courteous, efficient, prompt, trustworthy, and helpful. He cheerfully addresses any requests. We are pleased with Cooks.
Excellent company.
Jeremy is always friendly and professional! Because of him we are pest free! I just have to call him if we see a bug and he is out here that day.
Our technician is very knowledgeable and friendly. He takes the time to ensure you understand what he is doing and what he has done for your home. Thanks Norris.
I've used Cooks for over twenty years. Their technicians are kind and friendly. They are always ready to come back out if needed. They've never charged me a fee even though I've been late paying a number of times.
Cook's Pest control takes care of my yard to make sure I do not have any termites every year and I do not see any pest because of them
Christy is the most awesome technician I’ve ever met! She does a fabulous job every month! I can’t say enough good stuff about her! She should be teaching classes to all technicians so that all customers could have their very own Christy!
Willie Pickett is my service man. He has been 100% consistent and effective in taking care of my home regarding all pest control needs. He calls and makes an appointment every month when I asked him to; takes care of whatever the needs are that month AND should an unexpected need arise, he takes care of it…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 205 | $61–$139 |
| Bug & insect extermination | 201 | $58–$131 |
| Termite inspection | 190 | $71–$214 |
| General pest inspection | 173 | $58–$133 |
| Spider extermination | 133 | $56–$136 |
| Rodent extermination | 119 | $73–$246 |
| Termite extermination | 114 | $93–$371 |
| Hornet & wasp extermination | 112 | $79–$246 |
