How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORECook's Pest Control
Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 4.9★ from 550 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for general pest inspection
Clear ✕All 138 Google reviews tagged “General pest inspection” · showing 40
Technician did a thorough job, checked and treated all around the home and even upstairs on our deck.
LOVE Cook's. Best pest service company I have ever dealt with. Our technician, Demetrius, was SO great! He was very professional, friendly and went above and beyond both indoors and outdoors. We noticed an immediate difference when we started using Cook's, and Demetrius and their team are wonderful professionals who…
A great company. From top to bottom!! They make promises and keep them! And, I never see bugs crawling around in my house!
Ashton took care of my immediate concern. Great service from Cook’s Pest Control of Memphis. I like the monthly service. I like that the tech calls me the day before, to let me know he will be here the next day. I like the products used around my home. I like the ease of paying my monthly bill, and checking my…
My husband and I have had the same pest control for almost 21 years. We’ve had spiders, wasp, bugs and other creepy crawlers even after they sprayed. Now, we have switched to Cook’s. Our technician, Nicholas, is super. He’s full of knowledge and shares it with me. He lets me know everything he’s going to do and why…
I appreciate Alex. He is very professional and thorough. I am extremely satisfied with the service
William always arrives early with a smile! He’s very knowledgeable about the different kinds of ants and other pests. After spraying, my husband and I have not seen one ant. William seems very excited and confident about his work! CONGRATS WILLIAM 🎖️🎖️
Mr Charles is always friendly he covers everything from inside pests concern to outside from garage to the yards
Charles, the technician who always takes care of my home is a great asset to Cooks. He is respectful, though and always willing to spend a few minutes explaining what he is doing.
Friendly and diligent/ thorough
The service we receive is always exceptional. The technician is very knowledgeable, professional and proficient in his work. He is always on time and reliable. Great job!!
Always Great professional service from Allen Thank you very much
They do a fantastic job!
I was a loyal Cook’s client, I never had an issue with my service and all the techs were great. However, the women that work in the office are rude and it seems like are always having a bad day. I had an issue with billing and called 3 separate times and every person I talked to was rude and seemed irritated that I…
Cook’s always does a very thorough job. They are proficient and professional.
Great service!
Thank you, Ben, for always being attentive to my concerns, taking the time to fully explain the remedies you are applying to address my concerns/fears, and for being wholly professional as you go above-and-beyond to treat my home and help me to understand the most effective things I can do to further protect my home! Thank you!🙂
He was amazing. Answered questions, very personable. Very professional, on time, one of the best technicians I have had.
Our technician is very friendly and helpful.
Great customer service. Great job
It was great! We are very pleased with our service! Our techs really listened to our concerns about our Ant problem and did the appropriate treatment. We love Cooks!
Great service great people great atmosphere great attitude very nice professional technicians
Professional, and always get the job done
Very pleased with the service… William is very professional and very pleasant to work with…
Very appreciative that he called me ahead of time to let me know he would be using pellets versus liquid because of the inclement weather
On time and very professional.
Great job, Glad I switched to Cooks Pest Control!
I have found Cooks pest control to be very responsive and reasonable! Their Techs are very professional and helpful!
These guys are great. They clean cobwebbs outside all around the house. We are in the country so we get outside rodent hotels around the house. We alternate between inside and outside. We never have any problems. If we do see a pest inside he is usually dead. They call or text a few days before they come and they…
The service technician is courteous. He works professionally and is willing to do anything additional that is asked to ensure we are satisfied.
Trevor does an EXCELLENT job each and EVERY time he services our home!!! He is kind, thoughtful and thorough…definitely worthy of 5 stars!!!!
My technician was very thorough. He explained everything he was doing at every interval. He was very patient with me asking a lot of questions. After this service I immediately canceled my previous pest control service with the other company. I was very pleased. 😊
Thanks for going above and beyond for us. I know our yard holds water (mud) on the side and I got a lot of stuff in the way.
Allen is the best technician I’ve ever had. He’s always on time, very detailed and ensures I’m satisfied with the service before he leaves. Please keep him as my technician? I would hate to start all over. He knows my home and has kept pests away since I first started with Cooks. Compared to Terminix, Allen has gone…
Great Service
Representative always gives me 24 hour notice of date he will be here..always spends time to do it right and is professional, helpful and polite! Had them for over 20 years. Great Company!
Cook’s Technician was right on time, very thorough and professional with the inspection of my house inside and out.
I’ve been a customer for over 30 years and had no pest issues thanks to their quarterly treatments. Highly recommend.
Pays attention to small details and performs a thorough service.
We are pleased with the quality services we receive. Our agents Chris and Aubrey take care of our needs. Even with billing issues they were resolved quickly. Adding July 9 2020. Aubrey still rocks... Bobby and Pat are top notch. Our tech weird jokes and all is also top notch.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 136 | $56–$111 |
| Termite inspection | 122 | $108–$323 |
| Spider extermination | 99 | $61–$144 |
| Ant extermination | 90 | $66–$196 |
| Cockroach extermination | 80 | $58–$246 |
| Rodent extermination | 74 | $79–$323 |
| Hornet & wasp extermination | 73 | $58–$282 |
| Termite extermination | 54 | $214–$426 |
