Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty88−1.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Cook's Pest Control

Rossville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 100 ant exterminators · 4.9★ from 550 Google reviews

Report card

Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 89% of ant exterminators.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 89% of ant exterminators.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 88% of ant exterminators.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of ant exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of ant exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 88% of ant exterminators.A
88

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 76 Google reviews tagged “Hornet & wasp extermination” · showing 40

TimLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

A great company. From top to bottom!! They make promises and keep them! And, I never see bugs crawling around in my house!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
TerryLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I appreciate Alex. He is very professional and thorough. I am extremely satisfied with the service

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

William always arrives early with a smile! He’s very knowledgeable about the different kinds of ants and other pests. After spraying, my husband and I have not seen one ant. William seems very excited and confident about his work! CONGRATS WILLIAM 🎖️🎖️

Paid $200+Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Cook’s always does a very thorough job. They are proficient and professional.

Paid $100–120Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service!

Paid $140–160Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Rick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Standard monthly service.

Great priceAnt exterminationRodent exterminationSpider extermination
Tamera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and great customer service

Paid $140–160Great priceHornet & wasp extermination
Victoria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used Cooks for Pest Control over the past 20 years and three houses. I have always appreciated the extraordinary customer service from the office as well as the technicians. I have never considered moving to another company.

Paid $60–80Reasonable priceHornet & wasp extermination
Pat11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I couldn't go into my backyard due to a wasp infestation. Cook's was great. It was a battle, but they won. Service is always excellent. Technician is always attentive to our concerns. Great job Thanks

Reasonable priceHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Effingham6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Arrived on time. Performed a stellar service. Not a bug seen around here since our first service two years ago. Very dependable and professional.

Reasonable priceAnt exterminationCockroach exterminationMosquito extermination+ Professionalism
bettyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The service technician is courteous. He works professionally and is willing to do anything additional that is asked to ensure we are satisfied.

Paid $100–120Reasonable priceHornet & wasp exterminationGeneral pest inspection
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Trevor does an EXCELLENT job each and EVERY time he services our home!!! He is kind, thoughtful and thorough…definitely worthy of 5 stars!!!!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
GeorgeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thanks for going after the wasps on my upper porch.

Reasonable priceHornet & wasp extermination
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My technician was very thorough. He explained everything he was doing at every interval. He was very patient with me asking a lot of questions. After this service I immediately canceled my previous pest control service with the other company. I was very pleased. 😊

Paid $160–180Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
JosephLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Thanks for going above and beyond for us. I know our yard holds water (mud) on the side and I got a lot of stuff in the way.

Paid $100–120Reasonable priceAnt exterminationHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Carolyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service. I’ve been with Cook’s for years!

Paid $80–100Reasonable priceHornet & wasp extermination
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Allen provides excellent and professional service, educates, prompt, communicates his ETA, never disappoints!!!

Great priceHornet & wasp extermination
Theresa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Allen is the best technician I’ve ever had. He’s always on time, very detailed and ensures I’m satisfied with the service before he leaves. Please keep him as my technician? I would hate to start all over. He knows my home and has kept pests away since I first started with Cooks. Compared to Terminix, Allen has gone…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LarryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great Service

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
LindaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Representative always gives me 24 hour notice of date he will be here..always spends time to do it right and is professional, helpful and polite! Had them for over 20 years. Great Company!

Paid $20–40Great priceAnt exterminationBug & insect exterminationCockroach extermination
Randy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our pest control specialist, John, is fantastic at taking care of our home. He’s always friendly, and makes sure to lock up the back yard after he’s done, which as a person with mild movement issues, I appreciate. That’s one less walk to check on things for me to make. Service from Cook’s is great, and their prices are very fair.

Paid $40–60Great priceAnt exterminationMosquito exterminationRodent extermination+ Responsiveness+ Quality+ Professionalism
Joe14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Technician was very thorough and courteous.

Hornet & wasp exterminationTermite inspection+ Quality
Myra17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician, Landon, did a great job.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Tiffaney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have monthly service with Cooks. They have friendly, Knowledgeable technicians who can help with all your needs.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Completely satisfied with all their service. The technicians could not be more professional, so willing to do the services required and very courteous. I would definitely recommend them.

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Verlinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Dependable service; techs go the extra mile to keep my property pest-free

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional Service

Cockroach exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Laurel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician, Jordan, is awesome! He is efficient, professional, responsive to our needs and a great representative for Cook’s Pest Control.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reliable, professional service that is both effective and economical.

Hornet & wasp exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Teresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I love this company. They are very efficient and professional.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Friendly service. Have used them for over 10 years.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection
Akilah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wasp issue outside my house that caused my family to get stung and harassed by aggressive wasps I was able to contacts cooks pest control and they came out and eliminated my issue as soon as possible they followed up and were affordable

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Melinda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technicians are always extremely accommodating, knowledgeable, and just a pleasure to work with! The services are also excellent and very effective. I highly recommend Cook’s Pest Control!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Byron is absolutely amazing and this company is highly recommended for all your needs in pest control.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Perry15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Daniel is our Cook rep at Pickwick and provides outstanding customer service! He is very responsive to our needs and communicates well with us on a plan of action.

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
MicahLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very thorough service by the technicians. They pay attention to detail getting all webs and refilling bait stations. My technician, Byron, is very meticulous.

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Quality
TIFFANYLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Wonderful service!!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Pam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've loved Cooks for over 20 years. Very reliable!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
RUSSELL12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Jason is a great guy and very responsive. If I have an issue between the scheduled monthly service call, he’ll come out ASAP. All I have to do is call him.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Professionalism
SallyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We've been very happy with the pest treatments for our house and the techs that we've had are all very friendly and give a heads up when they are coming.

Ant exterminationCockroach exterminationHornet & wasp extermination

Show more hornet & wasp extermination reviews (36 more) →

Price

$103+11% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 74%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection136$56–$111
Termite inspection122$108–$323
Spider extermination99$61–$144
Ant extermination90$66–$196
Cockroach extermination80$58–$246
Rodent extermination74$79–$323
Hornet & wasp extermination73$58–$282
Termite extermination54$214–$426

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