Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Cookies N Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Cookies N Clean

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.9★ from 319 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cookies N Clean is better than 91% of pet grooming.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cookies N Clean is better than 86% of pet grooming.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cookies N Clean is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cookies N Clean is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cookies N Clean is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cookies N Clean is better than 36% of pet grooming.D
36

Reviews for your job

Customers hired Cookies N Clean for 8 kinds of job.

Cookies N Clean for dog anal gland expression

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog anal gland expression”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Dog anal gland expression” · showing 20

E11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★

Start to finish everyone was so kind and professional. They could not have been nicer with my newly nervous schnauzer who suffered several eye injuries at another groomer. Beautiful job and a kind, calm experience. Rebeca is wonderful.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
CindyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a great experience for our dog’s first time at the groomers. They made us feel welcomed, relaxed, and confident we picked the right spot. Ole was taking care of and looked and smelled great. We will be coming back the next time he needs grooming.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Lynne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They did a great job with my dog. The place was clean, people friendly and they have cool dog cookies.

Dog ear cleaningDog anal gland expressionDog grooming
MaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! My dog looks great and smells great! Rae is good with Maggie.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Yusmely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excelente Rebeca como siempre amable y cariñosa con mi Deisy me la deja siempre bella y pulcra

Dog ear cleaningDog anal gland expressionDog bathing and blow dry
Brandon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience! Brought our Shih Tzu in for an anal gland expression and the staff was incredibly kind and professional. Well priced! Excellent customer service—highly recommend! ⭐⭐⭐⭐⭐

Great priceDog anal gland expression
MartinLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nice., nice people! Got our dogs (2).in for grooming in two dats!! Very nice assortment of snacks at good prices! We will be back next tine

Reasonable priceDog ear cleaningDog anal gland expressionCat grooming and styling
JoeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! I am very selective of where I take my American Eskimo ((Eskie) dog. Cookies N Clean exceeded all my expectations!

Great priceDog ear cleaningDog anal gland expressionDog grooming
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney did a fantastic job with our labradoodle! She cut his hair perfectly and he seemed to have a great experience. We’ll definitely be going back to see Courtney.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mavis loves her groomers!!! ❤️ Thank you so very much for helping us get back on track with our wild, curly hair and matting. Mavis was even pleased and gave a happy dance before leaving 😂 long hair before, now shaved down and ready for the summer ☀️ Phenomenal work!!

Customer photo from Annie's reviewCustomer photo from Annie's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people at cookies and clean are so amazing every time I bring my pups in and they come out looking their absolute best I have one dog that is a long hair and he gets so matted even with brushing and they always have him looking sharp and they are kind gentle with the animals and just great human beings I would…

Great priceDog ear cleaningDog anal gland expressionDog grooming
HildaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

“I had a great experience at Cookies N Clean. The staff was very friendly, patient, and professional. They took excellent care of my dog and the grooming came out perfect — clean, soft, and smelling amazing. You can tell they really care about the pets. I will definitely be coming back and highly recommend them!”

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our Black Lab never looked better. They did an amazing job with her and she was treated like she was their own. Thank you. We’ll be back again. No doubt.

Dog ear cleaningDog anal gland expressionDog grooming
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The staff was very professional and kind and were so excited to see my doggie first thing in the morning! I have a Siberian husky so grooming can be a lot but they did wonderfully!

Great priceDog anal gland expressionDog groomingDog bathing and blow dry
SaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I've been bringing my boy here for months, and the service is always top notch. Recommend!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Tania9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I took my Dachshund today, for her first time! I thought she would be hard to clean but, the girls made her feel so comfortable and she smells so good!!!

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Yanez8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff were very friendly and helpful. Took very good care of Niko!! My pup was very happy and fluffy when I picked him up. lol

Reasonable priceDog anal gland expressionDog bathing and blow dryDog grooming and styling
NikkiMarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved to the area and needed a groomer, it was very last minute but they were able to accommodate and squeeze both my dogs in. I loved how friendly the staff was with me and the dogs. Also I really enjoyed getting photos of them ready for pick up

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐⭐⭐⭐⭐ I had such a great experience at Cookies N Clean. I was running late getting from the vet to the groomer and thought I was going to have to cancel and was so upset. We ended up being about 20 minutes late, but the receptionist and Miss Rae were so kind and welcoming. It’s always a little scary going to a new…

Not sureDog anal gland expressionDog full service groomingDog nail trimming
Dustin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Dog ear cleaningDog anal gland expressionDog grooming

Show more dog anal gland expression reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming54—
Dog nail trimming50—
Dog bathing and blow dry39—
Dog full service grooming37—
Dog ear cleaning27—
Dog anal gland expression22—
Dog grooming and styling12—
Cat grooming and styling10—

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