Experts Reviews · Company report
Cookies N Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Cookies N Clean

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.9★ from 319 Google reviews

Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cookies N Clean is better than 91% of pet grooming.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cookies N Clean is better than 86% of pet grooming.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cookies N Clean is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cookies N Clean is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cookies N Clean is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cookies N Clean is better than 36% of pet grooming.D
36

Reviews for your job

Customers hired Cookies N Clean for 8 kinds of job.

Cookies N Clean for dog bathing and blow dry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog bathing and blow dry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Dog bathing and blow dry” · showing 20

E11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★

Start to finish everyone was so kind and professional. They could not have been nicer with my newly nervous schnauzer who suffered several eye injuries at another groomer. Beautiful job and a kind, calm experience. Rebeca is wonderful.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
CindyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a great experience for our dog’s first time at the groomers. They made us feel welcomed, relaxed, and confident we picked the right spot. Ole was taking care of and looked and smelled great. We will be coming back the next time he needs grooming.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have a Bernedoodle that we like to keep pretty long. He looks incredible with each visit. With no extra cost for his coat and they are so quick with his service. 10/10 recommend for your doodles! I e have worked with Rae and Rachel but I am sure anyone would be great at this location! Give them a shot!!

Great priceDog bathing and blow dry
MaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! My dog looks great and smells great! Rae is good with Maggie.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Frederick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time customer, brought in my dog and Serenity groomed him. I’m so happy that Serenity took care of my pup. Everything was perfect. He was happy when I picked him up and the undercoat from his grooming as a Great Pyrenees and German Shepherd mix was impeccable. Thank you so much Serenity. I look forward to…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Yusmely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excelente Rebeca como siempre amable y cariñosa con mi Deisy me la deja siempre bella y pulcra

Dog ear cleaningDog anal gland expressionDog bathing and blow dry
YalinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rebeca has been great!

Customer photo from Yalin's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Josiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Efficient, professional, excellent communication, and has a warm presence. The services are very affordable and fair, with many options and custom care choices.

Reasonable priceDog bathing and blow dryDog grooming and stylingDog nail trimming
MartinLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nice., nice people! Got our dogs (2).in for grooming in two dats!! Very nice assortment of snacks at good prices! We will be back next tine

Reasonable priceDog ear cleaningDog anal gland expressionCat grooming and styling
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney did a fantastic job with our labradoodle! She cut his hair perfectly and he seemed to have a great experience. We’ll definitely be going back to see Courtney.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are absolutely delighted with Cookies N Clean! They show kindness to are pets and assured me my pets would be treated well. My pets were treated well and I highly recommend Cookies N Cream! Prices are not bad either,

Reasonable priceDog bathing and blow dryDog full service grooming
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mavis loves her groomers!!! ❤️ Thank you so very much for helping us get back on track with our wild, curly hair and matting. Mavis was even pleased and gave a happy dance before leaving 😂 long hair before, now shaved down and ready for the summer ☀️ Phenomenal work!!

Customer photo from Annie's reviewCustomer photo from Annie's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Karol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a great job with my long haired GSD. I will be back!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
CarolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The staff, front desk and groomers are efficent and professional. Yet, they treat their4 legged clients,gentle kindness and understanding. Making appts is easy and the service is completed as promised

Great priceDog bathing and blow dryDog full service groomingDog nail trimming
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ray was INCREDIBLE! I brought my mini Schnauzer in with matting and she maintained the schnauzer cut but still trimmed him down so all the matting was gone and he will be cool for summer. Lil Fozzy loved Cookies and Clean. Thanks Ray!

Dog ear cleaningDog groomingDog bathing and blow dry
Sandra10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Groomed my Mandy beautifully 😍. They are very professional and so pleasantly friendly

Not sureDog bathing and blow dryDog full service grooming
Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super nice and professional:) My senior dog is a bit sensitive to grooms, but they handle her with love and care, and make sure she’s comfortable.

Reasonable priceDog groomingDog bathing and blow dryDog nail trimming
SuperBabybear711 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time there to groom my Great Pyrenees. They did a great job. Super nice staff. Very clean also. I will be back again and doing my chihuahua there next month.

Dog groomingDog bathing and blow dryDog full service grooming
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people at cookies and clean are so amazing every time I bring my pups in and they come out looking their absolute best I have one dog that is a long hair and he gets so matted even with brushing and they always have him looking sharp and they are kind gentle with the animals and just great human beings I would…

Great priceDog ear cleaningDog anal gland expressionDog grooming
PatriciaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have 2 dogs now. The little 6 pound Chihuahua was tramatized long before I got here. Giving her a bath is a herculian endeavor. But the groomer Rebeca got her done. They both did great. I got them home. Gave them a treat and now they are napping. It was an excursion for them and a workout for me. Who would guess 2…

Reasonable priceDog bathing and blow dryDog nail trimming

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

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