Experts Reviews · Company report
Cookies N Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Cookies N Clean

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.9★ from 319 Google reviews

Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cookies N Clean is better than 91% of pet grooming.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cookies N Clean is better than 86% of pet grooming.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cookies N Clean is better than —% of pet grooming.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cookies N Clean is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cookies N Clean is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cookies N Clean is better than 36% of pet grooming.D
36

Reviews for your job

Customers hired Cookies N Clean for 8 kinds of job.

Cookies N Clean for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 77
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 54 Google reviews tagged “Dog grooming”

E11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 14 hours ago★★★★★

Start to finish everyone was so kind and professional. They could not have been nicer with my newly nervous schnauzer who suffered several eye injuries at another groomer. Beautiful job and a kind, calm experience. Rebeca is wonderful.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
jupiter9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I love this place!! my first time there and I was unsure of how to use all their equipment for the self service bath and dry. the ladies there were very helpful and kind. unfortunately the dryer hose was broken and I brought it to their attention, and they were very quick to allow me to use their other dryer that…

Reasonable priceDog grooming
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Took my dog in for grooming she looks absolutely beautiful. They did a great job.

Customer photo from Leslie's review
Reasonable priceDog grooming
nathanLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They keep your appointments. They’re very good very nice very attentive. I used them several times and will continue to do so.

Great priceDog grooming
gail12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always very pleasant get me in as quickly as they can when I ask very efficiently take care of my doggies

Great priceDog grooming
Lynne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They did a great job with my dog. The place was clean, people friendly and they have cool dog cookies.

Dog ear cleaningDog anal gland expressionDog grooming
Briana16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We go to location off 7st and Thunderbird The new location They are all the best Dogs come back looking adorable each time

Dog grooming
Frederick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time customer, brought in my dog and Serenity groomed him. I’m so happy that Serenity took care of my pup. Everything was perfect. He was happy when I picked him up and the undercoat from his grooming as a Great Pyrenees and German Shepherd mix was impeccable. Thank you so much Serenity. I look forward to…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
angelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience! I felt my dog was well cared for & the results were amazing! Rae is very friendly & professional and listened to everything we wanted. I highly recommend this groomer.

Reasonable priceDog ear cleaningDog groomingDog full service grooming
JobeyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Our beloved Goldendoodle loves Cookies N Clean! They do such a great job at grooming her!

Customer photo from Jobey's review
Reasonable priceDog grooming
YalinLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rebeca has been great!

Customer photo from Yalin's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Renna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Clean, bright and welcoming space with friendly, professional staff! My golden was looking pretty dirty and rough when I brought him in and he looked like a show dog when I picked him up. And only 1.5 hours so I didn’t have to plan my whole day around it. I’ve never had such a quick and beautiful groom experience…

Reasonable priceDog grooming
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dasher always looks so good when I pick him up. They are careful and great at what they do.

Great priceDog grooming
MartinLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nice., nice people! Got our dogs (2).in for grooming in two dats!! Very nice assortment of snacks at good prices! We will be back next tine

Reasonable priceDog ear cleaningDog anal gland expressionCat grooming and styling
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Millie (golden doodle) Looks and smells great!

Reasonable priceDog grooming
JoeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! I am very selective of where I take my American Eskimo ((Eskie) dog. Cookies N Clean exceeded all my expectations!

Great priceDog ear cleaningDog anal gland expressionDog grooming
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mavis loves her groomers!!! ❤️ Thank you so very much for helping us get back on track with our wild, curly hair and matting. Mavis was even pleased and gave a happy dance before leaving 😂 long hair before, now shaved down and ready for the summer ☀️ Phenomenal work!!

Customer photo from Annie's reviewCustomer photo from Annie's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Karol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a great job with my long haired GSD. I will be back!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ray was INCREDIBLE! I brought my mini Schnauzer in with matting and she maintained the schnauzer cut but still trimmed him down so all the matting was gone and he will be cool for summer. Lil Fozzy loved Cookies and Clean. Thanks Ray!

Dog ear cleaningDog groomingDog bathing and blow dry
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebecca did an amazing job with our two doodles! Will definitely be back!

Dog grooming
Semhar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10 — highly recommend! 😍 Cookies n Clean truly goes above and beyond for doodle and poodle parents. From the moment I booked the appointment to picking up my sweet boy, the entire experience was seamless and professional. They kept me updated with photos during the visit, which gave me so much peace of mind,…

Dog grooming
mattLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Millie smelled great and was happy after her appointment

Reasonable priceDog grooming
Dulguun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always do an amazing job on my husky, definitely found our favorite grooming place ☺️👍

Reasonable priceDog grooming
Lily4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super nice and professional:) My senior dog is a bit sensitive to grooms, but they handle her with love and care, and make sure she’s comfortable.

Reasonable priceDog groomingDog bathing and blow dryDog nail trimming
SuperBabybear711 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time there to groom my Great Pyrenees. They did a great job. Super nice staff. Very clean also. I will be back again and doing my chihuahua there next month.

Dog groomingDog bathing and blow dryDog full service grooming
Maranda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time brining my dog here & Serenity did an amazing job! My dog loves her! Great environment , super clean & friendly (:

Great priceDog grooming
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people at cookies and clean are so amazing every time I bring my pups in and they come out looking their absolute best I have one dog that is a long hair and he gets so matted even with brushing and they always have him looking sharp and they are kind gentle with the animals and just great human beings I would…

Great priceDog ear cleaningDog anal gland expressionDog grooming
Jugzy-4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Took our dachshund in for a quick nail clipping and they were very fast and gentle. Definitely coming back!

Great priceDog groomingDog nail trimming
AlannaLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

My German Shepherd has extreme anxiety and fear when it comes to having her nails done the vet was charging me almost $200 for what they call the chill protocol multiple medications I was going to have to drug my dog on just to get her nails done. By the second visit these amazing ladies were able to not only trim…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
HildaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

“I had a great experience at Cookies N Clean. The staff was very friendly, patient, and professional. They took excellent care of my dog and the grooming came out perfect — clean, soft, and smelling amazing. You can tell they really care about the pets. I will definitely be coming back and highly recommend them!”

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Stacy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I absolutely love the fact that they're open on Sundays. The service is outstanding super great I am definitely coming back and seeing the same girl she's amazing

Great priceDog groomingDog bathing and blow dry
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our Black Lab never looked better. They did an amazing job with her and she was treated like she was their own. Thank you. We’ll be back again. No doubt.

Dog ear cleaningDog anal gland expressionDog grooming
Mayra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lovely, Clean & Friendly

Great priceDog grooming
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

All the ladies working there are excellent!

Reasonable priceDog grooming
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The staff was very professional and kind and were so excited to see my doggie first thing in the morning! I have a Siberian husky so grooming can be a lot but they did wonderfully!

Great priceDog anal gland expressionDog groomingDog bathing and blow dry
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Lookie Lucy Lou! 🪞 Rebeca knocked it outta the dog park! 🐶🤎🥛🍪

Reasonable priceDog grooming
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was our first time getting Ringo professionally groomed and Julie did such an amazing job! He smells amazing - thank you for taking care of our puppy.

Great priceDog grooming
SaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I've been bringing my boy here for months, and the service is always top notch. Recommend!

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Yvonne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My dogs were treated very well. They are both clean, styled and trimmed. Their nailed were trimmed and buffed. They'll be back next month.

Reasonable priceDog groomingDog full service groomingDog grooming and styling
alexiaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very professional. I highly recommended. Very friendly staff, I am very satisfied with their service

Dog ear cleaningDog groomingDog bathing and blow dry
Marsha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This the third time we have utilized this groomer..our dog is clean and fluffy. Smells wonderful. Trimmed as we requested. They do a super job and are very friendly.

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
Ciara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Glad I found this place. Friendly staff, they did a wonderful job with my sweetie.

Great priceDog grooming
MaryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was our first time using Cookies and Clean. From the ease of booking online to the final product, it was great! Hats off to Rae. She is amazing, my sweet boy looked so handsome! I highly recommend!!

Great priceDog grooming
Lucia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rae took really good care of my fur babies and they look amazing. The place is super clean and everyone is very friendly. I really love the pictures and the texts, letting us know when the girls were ready. Some groomers take forever and keep them a very long time. We will definitely come back!

Reasonable priceDog groomingDog full service grooming
NikkiMarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved to the area and needed a groomer, it was very last minute but they were able to accommodate and squeeze both my dogs in. I loved how friendly the staff was with me and the dogs. Also I really enjoyed getting photos of them ready for pick up

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
B9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cookies N Clean does a great job in caring for my special needs dog lulu. Ray takes special care and it showes. If I could leave more stars I would . Thank you 😊 ❤️

Great priceDog groomingDog bathing and blow dryDog nail trimming
Isabel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Able to get an appt quickly

Reasonable priceDog groomingDog bathing and blow dry
Siobhan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love how they take care of my dog! He loves going!

Dog groomingDog bathing and blow dry
Everly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

perfect experience! tech did a a great job! thank you!!

Great priceDog grooming
Dustin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Dog ear cleaningDog anal gland expressionDog grooming
LisaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Great priceDog grooming
Kristy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceDog ear cleaningDog anal gland expressionDog grooming
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDog grooming
RH237 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

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