Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Cookies N Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Cookies N Clean

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.9★ from 319 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cookies N Clean is better than 91% of pet grooming.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cookies N Clean is better than 86% of pet grooming.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cookies N Clean is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cookies N Clean is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cookies N Clean is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cookies N Clean is better than 36% of pet grooming.D
36

Reviews for your job

Customers hired Cookies N Clean for 8 kinds of job.

Cookies N Clean for dog grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Dog grooming and styling”

MaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! My dog looks great and smells great! Rae is good with Maggie.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Josiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Efficient, professional, excellent communication, and has a warm presence. The services are very affordable and fair, with many options and custom care choices.

Reasonable priceDog bathing and blow dryDog grooming and stylingDog nail trimming
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney did a fantastic job with our labradoodle! She cut his hair perfectly and he seemed to have a great experience. We’ll definitely be going back to see Courtney.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mavis loves her groomers!!! ❤️ Thank you so very much for helping us get back on track with our wild, curly hair and matting. Mavis was even pleased and gave a happy dance before leaving 😂 long hair before, now shaved down and ready for the summer ☀️ Phenomenal work!!

Customer photo from Annie's reviewCustomer photo from Annie's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Karol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a great job with my long haired GSD. I will be back!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ray was INCREDIBLE! I brought my mini Schnauzer in with matting and she maintained the schnauzer cut but still trimmed him down so all the matting was gone and he will be cool for summer. Lil Fozzy loved Cookies and Clean. Thanks Ray!

Dog ear cleaningDog groomingDog bathing and blow dry
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a fantastic job on our dog Cash, he looks fabulous. I would highly recommend Cookies and Clean at Moon Valley.

Great priceDog grooming and stylingDog nail trimming
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The people at cookies and clean are so amazing every time I bring my pups in and they come out looking their absolute best I have one dog that is a long hair and he gets so matted even with brushing and they always have him looking sharp and they are kind gentle with the animals and just great human beings I would…

Great priceDog ear cleaningDog anal gland expressionDog grooming
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The staff was very professional and kind and were so excited to see my doggie first thing in the morning! I have a Siberian husky so grooming can be a lot but they did wonderfully!

Great priceDog anal gland expressionDog groomingDog bathing and blow dry
Yvonne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

My dogs were treated very well. They are both clean, styled and trimmed. Their nailed were trimmed and buffed. They'll be back next month.

Reasonable priceDog groomingDog full service groomingDog grooming and styling
alexiaLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

very professional. I highly recommended. Very friendly staff, I am very satisfied with their service

Dog ear cleaningDog groomingDog bathing and blow dry
Yanez8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff were very friendly and helpful. Took very good care of Niko!! My pup was very happy and fluffy when I picked him up. lol

Reasonable priceDog anal gland expressionDog bathing and blow dryDog grooming and styling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming54—
Dog nail trimming50—
Dog bathing and blow dry39—
Dog full service grooming37—
Dog ear cleaning27—
Dog anal gland expression22—
Dog grooming and styling12—
Cat grooming and styling10—

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