Experts Reviews · Company report
Cookies N Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%36+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Cookies N Clean

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.9★ from 319 Google reviews

Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cookies N Clean is better than 91% of pet grooming.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cookies N Clean is better than 86% of pet grooming.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cookies N Clean is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cookies N Clean is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cookies N Clean is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cookies N Clean is better than 36% of pet grooming.D
36

Reviews for your job

Customers hired Cookies N Clean for 8 kinds of job.

Cookies N Clean for dog nail trimming

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Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog nail trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Dog nail trimming” · showing 20

Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Very kind, knowledgeable and good with my dog.

Great priceDog nail trimming
Wade15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always a pleasure to have my pups taken care of here. We love the walk in nail trimming service.

Reasonable priceDog nail trimming
JaniceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have used the services of two of their groomers on two different occasions to have the nails trimmed of my two little, slightly timid, pups. Our experience was wonderful. I really appreciate that you can stand right there with your dogs, unlike other places where they whisk them away into another room.

Reasonable priceDog nail trimming
CindyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a great experience for our dog’s first time at the groomers. They made us feel welcomed, relaxed, and confident we picked the right spot. Ole was taking care of and looked and smelled great. We will be coming back the next time he needs grooming.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Penny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were sweet and gentle with my tiny scared rescue pup while giving her a nail trim.

Not sureDog nail trimming
Abigail9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We came in for a nail clipping and the staff were so incredibly friendly. The confidence they displayed while trimming was reassuring as my dog was very scared already. Very personable, will definitely be my regular groomer from here on out!

Reasonable priceDog nail trimming
Pat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Courtney was great with my pup Wyatt.

Reasonable priceDog nail trimming
MaryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! My dog looks great and smells great! Rae is good with Maggie.

Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

First time to this place. Friendly staff and clean. Our Frenchies’s loved the groomer.

Reasonable priceDog nail trimming
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly staff really helped my anxious dog have a great experience.

Reasonable priceDog nail trimming
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great price, great service and they are very accommodating. They’re so much better than Petsmart!

Great priceDog full service groomingDog nail trimming
Frederick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time customer, brought in my dog and Serenity groomed him. I’m so happy that Serenity took care of my pup. Everything was perfect. He was happy when I picked him up and the undercoat from his grooming as a Great Pyrenees and German Shepherd mix was impeccable. Thank you so much Serenity. I look forward to…

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
angelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great experience! I felt my dog was well cared for & the results were amazing! Rae is very friendly & professional and listened to everything we wanted. I highly recommend this groomer.

Reasonable priceDog ear cleaningDog groomingDog full service grooming
Josiah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Efficient, professional, excellent communication, and has a warm presence. The services are very affordable and fair, with many options and custom care choices.

Reasonable priceDog bathing and blow dryDog grooming and stylingDog nail trimming
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney did a fantastic job with our labradoodle! She cut his hair perfectly and he seemed to have a great experience. We’ll definitely be going back to see Courtney.

Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mavis loves her groomers!!! ❤️ Thank you so very much for helping us get back on track with our wild, curly hair and matting. Mavis was even pleased and gave a happy dance before leaving 😂 long hair before, now shaved down and ready for the summer ☀️ Phenomenal work!!

Customer photo from Annie's reviewCustomer photo from Annie's review
Great priceDog ear cleaningDog anal gland expressionDog grooming
Karol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a great job with my long haired GSD. I will be back!!!

Great priceDog ear cleaningDog groomingDog bathing and blow dry
CarolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The staff, front desk and groomers are efficent and professional. Yet, they treat their4 legged clients,gentle kindness and understanding. Making appts is easy and the service is completed as promised

Great priceDog bathing and blow dryDog full service groomingDog nail trimming
ChelseaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My dog is a drama queen when she gets her nails done. Serenity & the other staff were amazing 😍 they got her nails trimmed with little to no hassle and I bought her a cookie that says I survived a nail trim ❤️ Cute shop. Would recommend and come back! Thanks guys!

Reasonable priceDog nail trimming
Jay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rebeca did a fantastic job on our dog Cash, he looks fabulous. I would highly recommend Cookies and Clean at Moon Valley.

Great priceDog grooming and stylingDog nail trimming

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 56%Overpriced 1%Not sure 4%

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