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Cool Air Mechanical
Atlanta, GA · 4.9★ (11,127)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#55
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$466
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.2%

Cool Air Mechanical for HVAC duct & vent repair

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Jobs reviewedHow many Google reviews are tagged with this job.111
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$344–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 111 Google reviews tagged “HVAC duct & vent repair” · showing 20

FrankLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cool Air and their rep tech Will did an excellent job today. First class figured out what was going on with our air and solved it. Again first class organization.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Wren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Donovan Jenkins did an exceptional job guiding me through my purchase of a new HVAC. From the start, Donavan planned to earn my business and not assume that I was ready to make an uninformed high pressure decision. In his presentation/pitch he showed me why I could trust his expertise, listened to my experience and…

Paid $2,000+Great priceHVAC duct & vent repairHeating system installationInstall AC
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mr. Winfrey from Cool Air was very professional! He explained everything, there were a leak in my unit and all the refrigerant leaked out. My Winfrey replaced the fluid and service my entire unit. Hopefully, I want have to pay for the fluid because my unit is under warranty and I 'm current on all my yearly…

A/C system repairHVAC duct & vent repairDuctless heating & A/C services
Spam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jesse Irwin came out to give me a free quote and did a phenomenal job. I valued his honesty and commitment to helping me by going above and beyond finding the issues with my system. If we decide to move forward with an installation he will definitely be the one I call to do the work.

Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent repair
JohnLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Han did a great job! Very quick and thorough. JC

HVAC duct & vent repair
Paula1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Worst decision I ever made was Choosing Cool Air Mechanical to install a Lennox HVAC through Costco. From the very first installation 4 years ago to today, they've visited my home 34 times, and it's still not right. I've asked for a replacement many times and have had to escalate through Costco several times. DO NOT CHOOSE this company!

Paid $1,000+OverpricedHVAC system repairHVAC system maintenanceA/C system maintenance
MichaelLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great company with reliable services.

HVAC system maintenanceHVAC system repairHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

This company has done several different jobs for me: New HVAC, whole house surge protector, new hot water heater with upgrades and whole house 'germicide' contraption that removes junk from the air we breathe in the house, including Covid. They do it all, full service! Everything they have done for me, over the…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
WayneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Installers did a good job. Friendly and professional.

Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationInstall AC+ Professionalism
MslindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Winston cleaned my ducts today and installed some new vents. He did an awesome job. He did a great job explaining to me what needed to be done and how he would perform the work. I appreciated his professionalism. He represents the company well.

Paid $500–600Great priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Stan and the 2 installers did an amazing job. On time and very professional. I definitely would recommend Cool Air Mechanical to all.

Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationInstall thermostat
SheenaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Thank you so much, Mr. Bill Parker! Quick and an awesome job!

Customer photo from Sheena's review
Paid $200–300Not sureA/C system maintenanceHVAC duct & vent repair
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Free in-home estimate. Mr. Kelley carefully explained everything about my current unit output. He checked both the outside unit and inside unit. I asked a lot of questions about replacing my 15 year unit. I was given a choice without being pressured. He was a very professional and attentive salesman.

Paid $100–200Reasonable priceInstall ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Value
Janel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Based on the five-star service I received, I could write a lengthy review… but in the interest of time (mine and any reader) I’ll try to bottom line it! Nearly everything about this experience exceeded my expectations. 1. While shopping in Costco, I requested info about a new HVAC system from David Bamidele, the…

Customer photo from Janel's reviewCustomer photo from Janel's reviewCustomer photo from Janel's review
Paid $1,000+Reasonable priceHVAC duct & vent repairHeating system installationInstall AC
Reza10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service on time and in budget

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Clogged AC drain

Not sureA/C system repairHVAC duct & vent repair+ Quality
Patricia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician was polite and careful and did a great job with our new Furnace, AC and thermostat installation! Bikram Malhan was especially helpful. He should be commended for his excellent customer service!

HVAC system maintenanceHVAC duct & vent repairHeating system installation+ Responsiveness+ Punctuality+ Quality
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nima and Otniel were the best team I have ever worked with. Nima listened and designed the perfect system in my older complex home. Otniel lead the installation team and made sure it was perfectly installed and tested. the entire experience was very good and I highly recommend them.

InstallationHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 196 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hello Jason, this is Mr. Redford Your Tech worked in my home today. I want to file a "good" complaint. Sidn̈ey worked on 2 HVACs duct work. He is a professional. Sidney was pleasant to converse about my 2 HVAC systems. Today, he performed prevention maintenance on the duct works. We is thorough and tidy which are…

Customer photo from Robert's reviewCustomer photo from Robert's review
HVAC system repairHVAC system maintenanceA/C system maintenance
Steven2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Incredible technician totally professional!best guy ever

HVAC system repairHVAC system maintenanceA/C system maintenance+ Punctuality+ Quality+ Professionalism

Show more HVAC duct & vent repair reviews (91 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability7
Craft & service86
Value23
Momentum5
Track record98
Accountability11

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