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Cool Air Mechanical
Atlanta, GA · 4.9★ (11,127)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#55
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$466
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.2%

Cool Air Mechanical for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1397
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 1,397 Google reviews tagged “HVAC system maintenance” · showing 40

★★★★★ Jim · Edited a day ago

Air conditioner not working and service provided the same day. Technician Josue was early and very dedicated to solving the problem. Described all actions and results to fix the system. He’s the best. Definitely an advantage to have a maintenance contract with Cool Air Mechanical!

Paid $2,000+Reasonable priceHVAC system maintenance+ Punctuality+ Professionalism+ Value
★★★★★ Alka · 5 days ago

Great job that service is very clean they make sure home floor not get dirty we love it

Paid $2,000+Great priceHVAC system maintenance
★★★★★ Robert · a week ago

Professional and throw! Job well done.

Great priceHVAC system maintenance
★★★★★ Uday · Edited a week ago

Shawn did an excellent w initial diagnosis and fully explained repair options and provided insights on working manuf warranty etc definitely recommend cool air

Paid $1–100Reasonable priceHVAC system maintenance
★★★★★ Lucy · Edited a week ago

Great service and fair and transparent pricing!

Paid $100–200Great priceHVAC system maintenance
★★★★★ Lee · a week ago

Tim and phil are awesome !!! Service is exceptional

HVAC system maintenance
★★★★★ Caleb · a week ago

Alex was very helpful with my HVAC proposal. He explained everything clearly, answered my questions, and made the process easy. Great experience working with him!

Great priceHVAC system repairHVAC system maintenance
★ Yoni · 2 weeks ago

My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…

Paid $2,000+OverpricedHVAC system repairHVAC system maintenanceHeating system installation
★★★★★ Eric · Edited 2 weeks ago

We have a maintenance plan with Cool Air. Our most recent technician (William) was the best. He was very personable, listened to our concerns and went the extra mile which ,along with his expertise fixed all of our problems and concerns. It is so nice to be dealing with people like William to keep our HVAC running…

Paid $600–800Reasonable priceHVAC system maintenance+ Quality
★★★★★ Betsy · Edited 2 weeks ago

Eric Carson was fantastic!. Please send him to us again for future visits. So professional and pleasant.

Great priceHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
★★★★★ Laura · Edited 2 weeks ago

Richard Martinez was professional, on time and thorough. He was polite and answered all my questions about the new surge protectors and most importantly my confusion understanding my new Lenox Smart thermostat. Later on in the life of my systems, the concern and attention Juan, the technician, gave to resolving…

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
★ Aaron · Edited 2 weeks ago

This company has lost my trust recently. I have eight HVAC units with them. They have zero communication, the effort is not there. What a shame.

HVAC system repairHVAC system maintenance
★★★★★ isaiah · Edited 2 weeks ago

Was very friendly and got job done

Paid $2,000+Reasonable priceHVAC system maintenanceDuctless heating & A/C services
★★★★★ Ulysses · 2 weeks ago

knows what he's talking about and very professional

Paid $1–200Great priceHVAC system maintenance
★★★★★ Herman · Edited 3 weeks ago

The tech was very professional and knowledgeable about HVAC systems. He has outstanding customer service skills!!!

HVAC system maintenanceA/C system maintenanceService not listed
★★★★★ Brad · 3 weeks ago

Really thorough. Very personable.

Paid $400–600Reasonable priceHVAC system maintenance
★★★★★ Roosevelt · Edited 3 weeks ago

Excellent customer care.

Not sureHVAC system maintenanceHeating system maintenance+ Professionalism
★★★★★ Adam · Edited 3 weeks ago

Andre was great. Professional on time. Just great to work with. Provided me insight on the type of filter i had and the reason behind replacing them every 6 months.

Paid $200–400Reasonable priceA/C system maintenanceHVAC duct & vent cleaning
★★★★★ Edgar · Edited 3 weeks ago

Technician Vernon clearly communicated the status of my AC systems.

HVAC system maintenance
★★★★ April · Edited 3 weeks ago

2nd update: The maintenance manager reached out to me and refunded what I paid for unclogging the drain and talked me through how to keep it unclogged between visits. I appreciate the customer service and will give them another chance based on our history. Updated: while we have used Cool Air Mechanical for several…

Paid $600–800OverpricedRepair HVAC+ Quality+ Professionalism
★★★★★ james · a month ago

Kennie Picon came into our home with a great presentation. He was very professional and courteous. I would highly recommend him.

Paid $1,000–1,200Reasonable priceHVAC system maintenance
★★★★★ dianne · Edited a month ago

The Technician (Nate) did a great job! Professional, friendly and knowledgeable….explained everything me and gave me quotes on suggestions. He had a great attitude and I would be happy to have him come again!!! Thank you, Nate!

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ randall · a month ago

Kennie Picon was extremely patient and helpful in a recent HVAC system purchase. Kennie was knowledgeable, courteous and was timely in his follow-up. I recommend that you consider speaking with Kennie Picon before making your buying decision.

Paid $2,000+Reasonable priceHVAC system maintenance
★★★★★ Frank · a month ago

Cool Air and their rep tech Will did an excellent job today. First class figured out what was going on with our air and solved it. Again first class organization.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★ Scott · Edited a month ago

I just experienced great service from Lamar J. of Cool Air. He came out to my house to service 3 of my HVAC units and kept me well-informed of his progress and anything he noticed as an issue. One of the units needed freon. Before he installed it, he appropriately informed me of the potential cost (freon is…

OverpricedHVAC system maintenance
★★★★★ julia · a month ago

Kennie Picon provided me with a proposal for HVAC in my home and was very thorough in his presentation. Definitely recommend.

Paid $1–200Great priceHVAC system maintenance
★★★★★ Kathryn · a month ago

Alex is top notch! He is always on time, efficient and knowledgeable. We know he’s going to give us the best service. We would 100 percent recommend him!

Great priceHVAC system repairHVAC system maintenance
★★★★★ Thomas · Edited a month ago

Great service, Andrea is a very knowledgeable and friendly technician. All techs I have had in the past have also been superb. Highly recommended!

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenance
★★★★★ Garnetta · a month ago

Courteous and knowledgeable technician arrived when promised and completed work Ina timely manner, In addition he identified short term and long term solutions for the problem observed. Thanks for the professional service provided.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
★ Mary · a month ago

⭐ ONE STAR — 3+ YEARS, A REPLACEMENT HVAC SYSTEM, AN ATLANTA SUMMER WITHOUT AC, AND STILL NO SOLUTION If you're considering Cool Air Mechanical, I strongly encourage you to read about our experience first. We have spent more than THREE YEARS trying to get reliable AC on the main level of our home. I have 16 Cool…

HVAC system repairHVAC system maintenance
★★★★★ GOOSE · a month ago

Anthony provided excellent service on today's appointment. Very nice and knowledgeable about the service being provided and even arrived early and gave notification of his early arrival...excellent service!

HVAC system maintenance
★★★★★ Mario · Edited a month ago

Winston and David did a good job.

Paid $400–600HVAC system maintenance+ Punctuality+ Quality+ Professionalism
★★★★★ Ellie · Edited a month ago

Keith was knowledgeable & efficient! Answered all my questions patiently & reliably. Quick access to my repair history. Good advice! Very pleasant, too!

Paid $1–200Reasonable priceA/C system maintenanceService not listed
★★★★★ Faye · Edited a month ago

Mr. Naderpour is very knowledgeable. He made the entire experience digestible, with minimal confusion.

Paid $200–400Great priceHVAC system maintenance
★★★★★ Amanda · Edited a month ago

Always friendly, educated, communicative staff. Visits are quick and thorough. Got an appointment the same day of the call.

HVAC system maintenance
★★★★★ Carla · Edited a month ago

Very professional service. Replaced a 10-year-old smart thermostat when the display did not work.

Not sureHVAC system maintenance+ Punctuality+ Professionalism
★★★★★ Bob · Edited a month ago

This company has always provided excellent customer service from install to maintenance. We needed a service call because we had an issue with the HVAC system. Eugene was our technician, and he was both courteous and professional. He explained the problem in an easy to understand way, and we were very satisfied with…

HVAC system maintenance
★★★★★ Sonya · a month ago

Kyle was super knowledgeable, pleasant and professional. He arrived on time and explained the process from start to finish. I definitely plan to use this service in the future.

Paid $1–200Great priceHVAC system maintenance
★★★★★ Melody · Edited a month ago

Terry Hightower services my hvac system thru cool air. He is knowledgeable and thorough throughout the service call. And Justin Haughn, the service mgr, has been very helpful in scheduling my appointments with Terry in a timely manner.

Water heater installationHeating system installation
★★★★★ Tom · Edited a month ago

Devin was prompt, courteous, knowledgeable and shared information with me during the AC repair

HVAC system maintenance

Show more HVAC system maintenance reviews (1,357 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability7
Craft & service86
Value23
Momentum5
Track record98
Accountability11

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