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Cool Air Mechanical
Atlanta, GA · 4.9★ (11,127)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#55
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$466
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.2%

Cool Air Mechanical for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.680
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 680 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Myron · Edited 3 days ago

Received good estimate on possible of using there system.

Paid $1,200–1,400Not sureHVAC system repair
★★★★★ Marc · Edited 5 days ago

Kenni Picon from Cool air was professional We purchased a new AC unit from him after he clearly and professionally explained all the benefits of the unit he was promoting. He also offered us the same Costco deal we had received when we purchased 2 furnaces last year. All in all, our experiences we have had with all…

Paid $2,000+Reasonable priceHVAC system repair
★★★★★ Johanne · 5 days ago

Knowledgeable and so pleasant representative For Mr Kenni Picon

Paid $2,000+Great priceHVAC system repair
★★★★★ Uday · Edited a week ago

Shawn did an excellent w initial diagnosis and fully explained repair options and provided insights on working manuf warranty etc definitely recommend cool air

Paid $1–100Reasonable priceHVAC system maintenance
★★★★★ Caleb · a week ago

Alex was very helpful with my HVAC proposal. He explained everything clearly, answered my questions, and made the process easy. Great experience working with him!

Great priceHVAC system repairHVAC system maintenance
★★★★★ June · a week ago

Fast efficient and professional

Paid $1–200Reasonable priceHVAC system repair
★ Yoni · 2 weeks ago

My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…

Paid $2,000+OverpricedHVAC system repairHVAC system maintenanceHeating system installation
★ Aaron · Edited 2 weeks ago

This company has lost my trust recently. I have eight HVAC units with them. They have zero communication, the effort is not there. What a shame.

HVAC system repairHVAC system maintenance
★★★★ April · Edited 3 weeks ago

2nd update: The maintenance manager reached out to me and refunded what I paid for unclogging the drain and talked me through how to keep it unclogged between visits. I appreciate the customer service and will give them another chance based on our history. Updated: while we have used Cool Air Mechanical for several…

Paid $600–800OverpricedRepair HVAC+ Quality+ Professionalism
★★★★★ Greg · Edited 3 weeks ago

Quick appointment scheduled the same day

Paid $1–100Reasonable priceHVAC system repair
★ Barry · a month ago

WOW!! Since Cool air Mechanical installed one of my HVAC systems for me back in March of 2022, I called them on 9/8/2026 to have a Technician diagnose one of my other HVAC systems that was not working properly. It was a same-day appointment and he arrived at the end of the working day. He seemed to be in a hurry…

Paid $1–200Not sureHVAC system repair
★★★★★ My · a month ago

AC stopped cooling Friday night, contacted Cool Air Saturday afternoon, the technician was on site by Sunday afternoon. Eugene the technician was great, responsive and very knowledgeable. Great professionalism as he quickly diagnosed the problem and made the repair. He even cleaned the fins on the outdoor unit while…

Paid $200–400OverpricedHVAC system repair
★★★★★ Annette · a month ago

Rodney Washington was professional, very knowledgeable and attentive. He handled the job like a pro and provided excellent customer service. He not only repaired our unit but explained things along the way...keeping us informed. Thanks Rodney and Cool Air, we are comfortable again!

Reasonable priceHVAC system repair
★★★★★ Frank · a month ago

Cool Air and their rep tech Will did an excellent job today. First class figured out what was going on with our air and solved it. Again first class organization.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Muffy · Edited a month ago

Terrell came out today b/c the A/C would not turn on all weekend. He quickly remedied the problem which was under warranty. He explains everything demonstrating what went wrong and why.

Paid $1–200Great priceHVAC system repair
★★★★★ K · a month ago

I have had the most incredible experience working with Andre and Alex. They came in as total professionals who were also highly personable and stepped me through what I needed as a priority and what could be handled down the road. They went above and beyond to explain issues and help me find financially viable…

Paid $400–600Reasonable priceHVAC system repair
★★★★★ Jameson · a month ago

Alex was incredibly helpful for us getting a new HVAC for our home. He was prompt, professional, easy to get a hold of and fair when it came to pricing. I'd recommend Cool Air.

HVAC system repair
★★★★★ Kathryn · a month ago

Alex is top notch! He is always on time, efficient and knowledgeable. We know he’s going to give us the best service. We would 100 percent recommend him!

Great priceHVAC system repairHVAC system maintenance
★★★★★ John · Edited a month ago

As far as I can tell, the 2 install guys (can't remember their names), did a great job. Everything from the start (inside the store), to finish has been so simple, and easy to understand.

Paid $2,000+Great priceHVAC system repairHeating system installationInstall thermostat
★★★★★ Thomas · Edited a month ago

Great service, Andrea is a very knowledgeable and friendly technician. All techs I have had in the past have also been superb. Highly recommended!

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (660 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability7
Craft & service86
Value23
Momentum5
Track record98
Accountability11

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