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Cool Air Mechanical
Atlanta, GA · 4.9★ (11,127)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#55
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$466
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4.2%

Cool Air Mechanical for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.335
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.64%

All 335 Google reviews tagged “Repair HVAC” · showing 20

★ Yoni · 2 weeks ago

My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…

Paid $2,000+OverpricedHVAC system repairHVAC system maintenanceHeating system installation
★★★★ April · Edited 3 weeks ago

2nd update: The maintenance manager reached out to me and refunded what I paid for unclogging the drain and talked me through how to keep it unclogged between visits. I appreciate the customer service and will give them another chance based on our history. Updated: while we have used Cool Air Mechanical for several…

Paid $600–800OverpricedRepair HVAC+ Quality+ Professionalism
★★★★★ Spam · 2 months ago

Jesse Irwin came out to give me a free quote and did a phenomenal job. I valued his honesty and commitment to helping me by going above and beyond finding the issues with my system. If we decide to move forward with an installation he will definitely be the one I call to do the work.

Reasonable priceHVAC system repairHVAC system maintenanceHVAC duct & vent repair
★★★★★ Joanie · Edited 3 months ago

Phillip Watkins did an OUTSTANDING job replacing my A/C's coil. It took several hours and I felt confident that he has the experience and knowledge to do the job because this was his third visit to my home and I have become familiar with his expertise. Why? Because Phillip is trustworthy, knowledgeable in all things…

Paid $1–200Great priceHVAC system maintenancePlumbing pipe repair
★ Paula · 4 months ago

Worst decision I ever made was Choosing Cool Air Mechanical to install a Lennox HVAC through Costco. From the very first installation 4 years ago to today, they've visited my home 34 times, and it's still not right. I've asked for a replacement many times and have had to escalate through Costco several times. DO…

Paid $1,000+OverpricedHVAC system repairHVAC system maintenanceA/C system maintenance
★★★★★ Sea · Edited 5 months ago

Marvin did a great job. He was very professional and efficient.

Paid $400–500Reasonable priceRepair HVAC
★★★★★ Waymon · Edited 6 months ago

Currently considering their proposal and equating the viability of going forward with their recommended solution.

Paid $300–400Reasonable priceRepair HVAC
★★★★★ David · Edited 10 months ago

Thanks so much to Kyle Miller for his quick and precise repair on our heating system. Courteous, competent professional!

Paid $200–300Great priceRepair HVAC
★★★★★ Goomycat · Edited 10 months ago

Today, Anthony and Lachlan got our HVAC up and running smoothly after the coils had frozen. We could not be happier. We highly recommend Cool Air Mechanical skilled technicians and nicest people ever. We just renewed our service contract with them for another six years. Awesome company!

Great priceRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Judith · Edited a year ago

9/17/25 - We had our water heater replaced by tech "Jason Davis" and he explained everything clearly and we have hot water again. Worked quickly and expertly. I am confident our water heater will be good to last past the warranty.😀 5/5/25- Excellent service, Juan De La Cruz, explained clearly the issue and has a…

HVAC system maintenanceRepair HVAC
★★★★★ Andre · Edited a year ago

JP was professional, personable and completed the quarterly service in a timely manner. I will request JP for my next service visit!

Reasonable priceRepair HVAC+ Responsiveness+ Professionalism+ Value
★★★★★ Reza · Edited a year ago

Excellent service on time and in budget

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services
★★★★★ Cecilia · Edited a year ago

Eliyah was extremely professional and addressed our HVAC issues promptly and effectively!!

HVAC system repairA/C system repairRepair HVAC+ Quality+ Professionalism
★★★★★ Drew · Edited a year ago

Jerry Cobb was polite, prompt, and communicated well what he was doing and tips to improve HVAC quality in the future. He gave me confidence in his assessment

Repair HVAC+ Professionalism
★★★★★ Laurie · Edited a year ago

Cool Air has been prompt and responsive and our technician Louis is capable, friendly and professional.

HVAC system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Kenneth · Edited a year ago

What I like about this business is Louis Gusmann. Louis services my units at my residence as well as my business. When I book for service, I always request Louis because I know I will get a technician that is knowledgeable, has integrity, does not take short cuts and is very thorough. If Louis identifies a problem,…

OverpricedHVAC system repairHVAC system maintenanceRepair HVAC
★★★★★ Carter · Edited a year ago

Review of my HVAC systems service by Cool Air Mechanical and service technician Tamir Williams Having been a service technician previously, I am very cautious as to who attends the issues at my home. It has been my past experience that the technicians from Cool Air Mechanical are most experienced in the all the…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Joe · Edited a year ago

A company with integrity that tries hard to make things right. Supervisor Jason Lobner was out today and totally restored any misgivings I might have had. Highly recommended!

HVAC duct & vent repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ lydia · Edited a year ago

I purchased new HVCA unit installed by Cool Air in 2017, however the reason I renewed my maintenance contract is because of technician Nima Naderpour. Nima is professional, trustworthy and honest. He knows his work and takes great care of his customers. I recommend Cool Air trusting that other technicians are…

Plumbing leak detectionHVAC duct & vent installationRepair HVAC
★★★★★ Angela · Edited a year ago

In 2021, We had a mystery sewer smell in the laundry room, and Jason got right to the bottom of it, and figured out a few possible solutions to some of the house quirks. In 2025, we had, yep, another mystery smell (a dead animal), and Sid helped us diagnose it, being fully transparent and honest about his…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality

Show more repair HVAC reviews (315 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction11
Reliability7
Craft & service86
Value23
Momentum5
Track record98
Accountability11

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