How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORECool Air Mechanical
Better than 18% of HVAC contractors · #55 of 67
Cool Air Mechanical for plumbing pipe repair
Clear ✕All 82 Google reviews tagged “Plumbing pipe repair” · showing 60
Phillip Watkins did an OUTSTANDING job replacing my A/C's coil. It took several hours and I felt confident that he has the experience and knowledge to do the job because this was his third visit to my home and I have become familiar with his expertise. Why? Because Phillip is trustworthy, knowledgeable in all things…
Jairo is an excellent technician! Very professional & fixed the problem. Highly recommend
Bill was very communicative & knowledgeable.
Cool Air is the Best!! David was on time and did a did a great repair job on my waterline that I put a nail through. He cut as small a hole in my wall so the repair I would need to make wasn’t too large. In the past, I have had Cool Air repair 3 previous pinhole leaks and should that issue happen again, I will…
Provided an explanation of issues with my hvac and fought for discounts for me. Thanks!
Mike Pharr of Cool Air Plumbing came to fix leaky faucet/valve outdoors. He suggested that we replace not only the valve outside but also the control valve inside the house. He was highly professional in the job. While fixing the valve he noticed that the pipe was slightly damaged and we could have lived with this.…
Work performed per the estimate. Two plumbing issues corrected.
Fantastic Service!! The he was helpful, informative, quick and guided me into what was needed.
I been a costumer with Cool Air Mechanical for years! My Technician Terry H. Is the best! He Knows my HVAC units in & out. I highly recommend C.A.M.
The technicians were thorough and courteous as always.
Bill and Calvin were great. They both did an awesome job.
David Flagor and Cool Ray are top notch on service and customer support for this visit. Highly Recommend ☆☆☆☆☆
Jason was my technician for repairing a dead valve on my hot water heater, and when I mentioned I wanted an additional water cutoff valve installed elsewhere he was extremely helpful with making sure I knew all of my potential options. When he was working on the repairs he was extremely professional and quick. He…
Awesome evaluation of my A/C system needing an emergency shutoff valve that the builder failing to include this system on my home unit. I really appreciate this tech person paying attention to detail. Great job!! Also, recent issues were resolved in a timely manner.
Jason is the ultimate professional. He is prompt, courteous, and reliable.
Trust Bill Parker to do our job as he’s done great work for us before. Wry responsive and nice personal touch. Will continue to use him for jobs as long as he is available
We had a leaking drain line in our basement. Tommy Shanks came out, inspected the issue, walked us through the fix and our options. He was very knowledgeable and professional and went above and beyond to address our problem. Thanks Tom we appreciate your attention to detail to ensure our issue was resolved.
On the first floor of our house we have a sump pump that was very old and needed replacement. Jason Davis arrived on time and got the repairs done. He’s very knowledgeable about what he does and does it well.
Patrick Bures did a great job repairing our system.
I was able to get an appointment the next day for a free estimate. Tommy was very prompt and professional. He quickly diagnosed my problem, provided the estimate, and even had the pressure reducing valve and other equipment on the truck to perform the work right then. Very professional and the work was great…
From Barbara Osborne. Great job! Would highly recommend…. Awesome service
Trustworthy.
Received s detailed quote for downstairs A/C unit. Very informative and knowledgeable
Jason Davis came to give me an estimate to cap off a cracked pipe in the basement and reroute the drain. Plus, replace part of the condensation line in the upstairs HVAC. I felt it was a reasonable cost and he came back to do the work efficiently within an hour. I will use Cool Air Mechanical again for plumbing repairs.
Chris is by far the best representative from a service provider that I have ever worked with. I had a significant water leak, on the weekend, and basically was at the mercy of whomever I could find. I remembered that my HVAC vendor, Cool Air, had a plumbing division. They were very responsive and assigned what I…
Mike was professional, respectful, honest and I’ll definitely be using them for all our plumbing needs in our home. Highly recommend!
The technician that came Regarding the air filter was awesome. He checked the system out as well as showing me what the issue was, with the filter. He also reconnected a heating/cooling tune that had come apart. This young man was very knowledgeable of the system and was able to resolve the issue quickly. I feel…
Chris was professional and polite. Proactive found things I needed. Water flow is better. Found my pin hole leaks replaced pipe. Love it. A+++++ job.
Justin was fantastic. Very knowledgeable, clean, fast, pleasant young man.
Service Technician was very professional, on time, respectful, determined the problem and replaced and repaired the water pressure. He also cleaned the water up from the drip pan. He provided quality service.
Service rep was on time and completed the job quickly
Very professional and arrived on time.
Great service and crew
Great response after a burst pipe. Very friendly and quick to fix the issue
They went above and beyond to get my pipes fixed. Mike is an excellent serviceman. Worked on my plumbing issues all day and into the evening. He was very informative.
We recently called upon Cool Air on a Holiday weekend for a major plumbing issue. Mike our tech was very professional and took his time to address all our immediate problems. I will definitely call and refer Cool Air for any future repairs.
Tommy was great. Skilled at his job and honest about the unpredictability of locating a burst pipe.
Just had another bi-annual PM (06/22/19) this afternoon on my 2 units (left/right) and not disappointed again..., Cool Air called earlier in the week to schedule, called prior to arrival and was on time..., professional, communicative, honest and thorough - couldn’t ask for anything more met my expectations - Cool…
Very knowledgeable and explained everything he was doing. Excellent customer service!
Mike came out to the call earlier than the quoted time, which is amazing. Figured out the issue and was able to fix it right away.
Leaking pipe, this was the only company that was responsive and able to send someone out on Christmas Day.
While the cost of installation was much higher than I expected Mike’s ability to communicate and to be direct as well as professional took away much of the “ ouch “. He did a quality job. He was very personable as well. You’d do well to get him as your plumber!
Tommy Shanks did an excellent job! He kept me well informed and was very transparent throughout the entire process. A+++
Protection Plan inspection. Mike is fantastic. Listened to my concerns and helped me plan repairs.
Very professional !!! Thank you so much !
Mike was great and easy to work with.
Mr. Mike Pharr was courteous,patient not to mention professional in doing the pair to my gas line. He checked all related appliances and explained what was needed to do the repair. Thanks again Mr Pharr and continue the good work. Blessings always.
Jason did a great job, he decided what needed to be done and came today and did the repair. He was efficient and a really nice and … good job!!!
Mike was very professional, helpful and efficient. I will definitely call again if i need further services.
I will use this company in the next few days
Happy. They were respectful and cleaned up any mess.
Jesse was great and it helped so much that he was so tall! Our system is in a weird spot! Prompt and courteous service. I signed up for yearly service.
Phillip is an outstanding plumber!! Highly recommended!!
The outside faucet had a leak. Since plumbing was over 15 years old, the whole faucet and pipe had to be replaced.
Mike did a great job and was very professional. Cool Air Mechanical did everything they advertise.
Administrative /Office staff has been helpful and accommodating; Techs are on time and personable. Although I would like the yearly maintenance plan to be less expensive, it is still reasonable and provides a complete assessment of my HVACs. Lastly, I appreciate Cool Air's affiliation with COSTCO. As a 35-year…
It's never fun to find water in your basement, but this was handled about as well as I could imagine. Called at 7am, Jason arrived at 9:15 and quickly diagnosed and found the problem. Had everything back to normal (plumbing-wise) by 12:45.
Great experience with Christopher Jones for our sewer line repair! He was the on-call plumber the night our sewer line backed up in our house, and he helped walk us through what to do until he could come out next day. Very friendly, contacted us when on the way, and explained what he found during the initial visit…
Darrin was on time (actually a few minutes early) and he quickly diagnosed our noisy pipes / high water pressure problem. Service was very professional.
Enri was great tech. Called ahead and arrived on-time. Very professional and job well done. Thx
vs category
Blue = Cool, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
