How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORECool Air Mechanical
Better than 18% of HVAC contractors · #55 of 67
Cool Air Mechanical for thermostat repair
Clear ✕All 82 Google reviews tagged “Thermostat repair” · showing 20
JEREMY JONES OWESOME
Getting quick support from Andre Haygood and Kennie Picon when needed was quick and effective. Thank you guys so much for the great job you do.
Worst decision I ever made was Choosing Cool Air Mechanical to install a Lennox HVAC through Costco. From the very first installation 4 years ago to today, they've visited my home 34 times, and it's still not right. I've asked for a replacement many times and have had to escalate through Costco several times. DO…
The technician (Damian) was very professional, polite, and thorough in completing the thermostat repair appointment. He arrived on time and asked me about the problems and issues we were experiencing before he started his inspection. After the inspection process was completed, he determined that the thermostat…
Excellent service on time and in budget
Mike fixed everything. He was professional, very knowledgeable and hard working. I am pleased with the results.
I had my entire Heating and AC system replaced with Cool Ray Mechanical. My overall rating of their services was 5-Star from start to completion, I would highly recommend them to anyone seeking Heating and AC repair or total system replacement.
Robert did a great job on scheduled maintenance. On time, courteous, orderly, professional and skilled at his job!
Jason completed the job as planned. Very good at what he does. Answered all questions.
Employees like William operate with honesty/integrity & highly knowledgeable about all things heating and air. William came out today because our Furnace on the main level wasn't working. He quickly diagnosed the problem, had the parts on his work van and made the repairs. He then ensured that our unit was safe for…
Routine service was very good. I have a continuing issue with noise when the heat or AC comes on. Not consistent but fairly often. Has been happening with the main level unit for about nine months. We were not able to replicate it. But I am confident it will return. At a loss as to how to trap and correct. Good…
Dean Williams, Service Technician, was methodical and efficient. He diagnosed the issues promptly.
5 star service, every single time!
Very Professional , a subject matter expert, and on time
Steven was the Technician, and the service was great.I would definitly use this company again Clifford Price
The heat in our house went out yesterday, during freezing cold weather. Cool Air responded quickly and sent an excellent technician this afternoon to fix it. Ricco Rosetti , our tech, was not only smart and pleasant, but went out of his way to go and get the part we needed, and then come all the way back to fix it…
The technician was very professional and did a great job
It was easy to get an appointment....Julian the technician arrived on time..was very professional and answered all my questions..He had a clear understanding of the issue and took care of it promptly... Pleased with his conduct
Jerry Cobb did amazing , talked me through everything & provided amazing assistance & got the job done in a quick timely manner . 10/10 recommend
Very professional. Explained everything very well.
vs category
Blue = Cool, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
