Is Cool Air Mechanical any good?
Our verdict: mixed — #55 of 67 HVAC contractors, better than 18%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 98% of peers
Craft & service — better than 86% of peers
Accountability — 11th percentile
Reliability — 7th percentile
Momentum — 5th percentile
Price $$$$: 45% above typical
Cool Air Mechanical for HVAC duct & vent cleaning
Clear ✕169 customers reviewed a HVAC duct & vent cleaning job here and rated it 4.89★. Most paid $500–600 (category typical: $192–$939). For this job it ranks #6 of 31 HVAC contractors we track.
All 169 Google reviews tagged “HVAC duct & vent cleaning” · showing 20
Cool Air Mechanical has been maintaining my HVAC system for several years. Recently had a gas valve failure the question was repair or replace given the age of the system. They described the options with no BS and no pressure.
Andre was great. Professional on time. Just great to work with. Provided me insight on the type of filter i had and the reason behind replacing them every 6 months.
Cool Air Mechanical is great! Kennie did a great job providing a comprehensive quote for our complete system replacement. While this quote was not the cheapest, Kennie was thorough in his explanation of the quote so there were no surprises and we understood the cost diferences in the quotes we got from other…
Donovan Jenkins did an exceptional job guiding me through my purchase of a new HVAC. From the start, Donavan planned to earn my business and not assume that I was ready to make an uninformed high pressure decision. In his presentation/pitch he showed me why I could trust his expertise, listened to my experience and…
Mr. Winfrey from Cool Air was very professional! He explained everything, there were a leak in my unit and all the refrigerant leaked out. My Winfrey replaced the fluid and service my entire unit. Hopefully, I want have to pay for the fluid because my unit is under warranty and I 'm current on all my yearly…
Great Experience. True professional of the HVAC industry. Our rep Don is the best. Did a thorough load analisis. Didn’t try to upsell us but also didn’t push cheap disposable unit. Installation went fast and smooth. Had my house cooped in less than 24 hours after closing our deal. Will recommend 100%.
The representative was on time, introduced himself, and immediately indicated what he anticipated doing to service my HVAC system. He informed me at each stage what was done and if I wanted any additional protections for my system. I was gratified to have him do all necessary work, in a timely manner, allay any concerns that I had. Excellent work ethics.
Punctual and professional part
Winston cleaned my ducts today and installed some new vents. He did an awesome job. He did a great job explaining to me what needed to be done and how he would perform the work. I appreciated his professionalism. He represents the company well.
great service
Sidney was nice. He explained everything, and did a good job.
Very professional, and took time to talk to me
Excellent service on time and in budget
The rep did an excellent job and was very courteous.
Han Kim did and excellent job duct cleaning!
Good service
One of the Best technician with knowledge and customer service.
Nima and Otniel were the best team I have ever worked with. Nima listened and designed the perfect system in my older complex home. Otniel lead the installation team and made sure it was perfectly installed and tested. the entire experience was very good and I highly recommend them.
Another professional service technician for our semi annual maintenance.
Appointments too hard to schedule. Our last interaction was a failure. We called for an appointment for furnace maintenance and were told ‘we’re doing air conditioners now’ . This is a consistent pattern. We have purchased 2 air conditioners from them through our Costco program. Maybe we should have shopped around.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Cool Air Mechanical
Is Cool Air Mechanical good?
Yes by most measures: 4.9★ from 11,127 Google reviews and an Experts Score of 32/100 (grade D), #55 of 67 HVAC contractors we track. 4.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Cool Air Mechanical charge?
Customers reported a typical bill of $466 (middle half $148–$1.9k), 45% above the HVAC contractors median of $322.
What do customers hire Cool Air Mechanical for?
Mostly HVAC system maintenance (1366), a/c system maintenance (836), install AC (665), HVAC system repair (655).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 63%).
