Is Cool Air Mechanical any good?
Our verdict: mixed — #55 of 67 HVAC contractors, better than 18%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 98% of peers
Craft & service — better than 86% of peers
Accountability — 11th percentile
Reliability — 7th percentile
Momentum — 5th percentile
Price $$$$: 45% above typical
Cool Air Mechanical for install AC
Clear ✕665 customers reviewed a install AC job here and rated it 4.89★. Most paid $2,000+ (category typical: $1.5k–$3.2k). For this job it ranks #16 of 59 HVAC contractors we track.
All 665 Google reviews tagged “Install AC” · showing 40
Cool Air Mechanical did a great job of replacing my furnace and HVAC systems. I am a Costco junkie and this company has a relationship with them. The two-man team of Abner and Ivan was on time, very professional, efficient, and courteous with my property.
⭐⭐⭐⭐⭐ We had a great experience working with Kennie Picon from Cool Air. He helped us with the estimate for our new Lennox air conditioning system and coordinated the installation. Kennie was very patient, knowledgeable, and professional throughout the entire process. He took the time to answer our questions and…
Kennie Picon was smart, clear and fair. Look forward to working with him in the future.
Thank you Kennie Picone and Elio for the service and the care they put into installing my furnace and air conditioning units. I am so pleased and feel completely safe with the units. I want to thank you Kennie for returning to give me a break down on what I purchased and what was actually done durung the walk…
My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…
Very respectful and pleasant to work with.
very thorough. great job!
Very professional and very knowledgeable
We had a great experience with Kennie Picon. He was very knowledgeable, personal and professional. He took his time to explain everything in detail. Everything he told us was completed to our full satisfaction. Thank you Kennie!
Learned of Cool Air through Costco. Subsequently needed 2 units replaced after assessment of our average 20 year old system. Kennie was able to help secure fairly good deal for us since each of the 2 units puckered out within a month apart. Prompt assessment services and proposed installation within 3 days during…
Kennie Picon is a terrific salesperson and representative for Lennox. He answered all of our questions capably and made us feel valued as a long time customer. We enjoyed our interaction with him.
We didn't have to wait around for an arrival window, Kenny called early with his ETA. He was organized and knowledgeable, and came to a price that beat the competition. Installation was arranged for the following day, no waiting on that either.
Excellent experience with Kennie Picon! He was professional, knowledgeable, courteous, and very helpful throughout the process of purchasing our Lennox Mini-Split system. He answered our questions clearly and made everything easy and stress-free. Highly recommend Kennie for his outstanding service!
Kennie Picón was easy to work with and provided me with some options that was a fit for my home.
Kennie Picon explained in detail how the carrier air and furnace system would be beneficial for our home. We were in need of a new system and decided to take his recommendation. We are pleased that we did.No we are living in a comfortable environment. I would recommend Mr. Pi on to anyone who might need his services .
Kennie was very professional, and answered all my question. Recommended a great unit for my mom and delivered as promised. Easy to work with and made the process very comfortable.
Cool Air Mechanical is great! Kennie did a great job providing a comprehensive quote for our complete system replacement. While this quote was not the cheapest, Kennie was thorough in his explanation of the quote so there were no surprises and we understood the cost diferences in the quotes we got from other…
We had a great experience with this company Cool Air Mechanical . The representative technician Brandon was extremely knowledgeable and gave a clear explanation of the problem . We appreciate his professionalism and it was a very smooth and stress-free experience. The workers provided timely and Great service…
As far as I can tell, the 2 install guys (can't remember their names), did a great job. Everything from the start (inside the store), to finish has been so simple, and easy to understand.
I had a great experience with Cool Air Mechanical. We are having our whole AC System Replaced. Kennie Picon was a great help in explaining the work to be done and the full lifecycle of the project. He was also very useful in understanding our options to the finest detail.
Alex and team were great to work with. Communication was clear, the process was easy and everyone showed up on time. Installation went off without a hitch. Would absolutely use again.
This is my second major purchase from Cool Air Mechanical. They do excellent work, have very personable and knowledgeable staff, and provide excellent equipment. Super company!
We knew our current system needed to be replaced, so Donovan came out to give us his assessment and quote. He was totally lovely, and knowledgeable, and eager to be competitive with rates. My kids absolutely loved having him in the house, and we'd be very happy to do business with Cool Air Mechanical.
We worked Advisor Donovan Jenkins to get a new air conditioning system installed. He was knowledgeable, professional and attentive to our needs and concerns. He also delivered on all the things we discussed, including getting the installation completed the very next day. I would definitely recommend Cool Air…
Great company, paired with Costco for extra cost savings!
Kennie Picon was my consultant. He was very professional and not pushy. He examined my system and checked for compatibility with my existing furnace looking for ways to reduce my costs. He explained all my options clearly and made me feel informed in my decision. Knowing Costco has these kind of professionals…
Best decision was to go with the HVAC proposal by Kennie Picon with Cool Air Mechanical! It's super quiet and efficient. The installation crew (Elio, Johann, and Morteza) was marvelous, on time, and respectful of my property. They were speedy - installation was fast - but they were very patient with me as I learned…
Donovan Jenkins did an exceptional job guiding me through my purchase of a new HVAC. From the start, Donavan planned to earn my business and not assume that I was ready to make an uninformed high pressure decision. In his presentation/pitch he showed me why I could trust his expertise, listened to my experience and…
Donovan was great! He made the whole process of replacing my AC easy and simple. Highly recommended!
Getting quick support from Andre Haygood and Kennie Picon when needed was quick and effective. Thank you guys so much for the great job you do.
Definitely 5 stars! My salesman, Steven Coleman was not high pressure at all. Explained in great detail and was very knowledgeable about the whole system. The installers, Lewis and Douglas, were super nice and polite. Always put on booties when entering the house, which I appreciate. They worked diligently and were…
Very professional service, excellent result! Highly recommend them for any AC work!
We had a new a/c, heating and thermostat installed today. Professional crew. Did a wonderful job!
Eric does excellent, thorough work.
Great job!
Have used Cool Air since they installed our first replacement system about 15 years ago thru Costco. We kept the service contract and replaced our second unit thru them in that time. They have been awesome including stepping up to replace a broken refrigerant line free (about $1400) and owning up that the issue…
Victor and team members were very professional, efficient and lived up to my expectations. Cool Air has always provided superior service over the years. I would strongly recommend Victor, Tony, Dean, Valencia and others who have serviced my units. Overall, I would give a rating of 10+ to those representatives I…
Great and professional service. Came on time and got the unit installed and it has been keeping the house cool since then. They walked me through afterwards and answered my follow up questions.
Very professional and efficient. Checked for leaks when he finished. Very happy with job.
Great experience from consultation/estimate to installation! Very thorough and professional team.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Cool Air Mechanical
Is Cool Air Mechanical good?
Yes by most measures: 4.9★ from 11,127 Google reviews and an Experts Score of 32/100 (grade D), #55 of 67 HVAC contractors we track. 4.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Cool Air Mechanical charge?
Customers reported a typical bill of $466 (middle half $148–$1.9k), 45% above the HVAC contractors median of $322.
What do customers hire Cool Air Mechanical for?
Mostly HVAC system maintenance (1366), a/c system maintenance (836), install AC (665), HVAC system repair (655).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 63%).