Our verdict: mixed — #55 of 67 HVAC contractors, better than 18%. Customers single out its track record and craft & service; momentum is where it trails.
👍 Strengths
Track record — better than 98% of peers
Craft & service — better than 86% of peers
👎 Watch-outs
Accountability — 11th percentile
Reliability — 7th percentile
Momentum — 5th percentile
Price $$$$: 45% above typical
Need a specific job done? See what customers paid and said about it here.
82 customers reviewed a plumbing pipe repair job here and rated it 4.91★. Most paid $1–200 (category typical: $303–$1.4k). For this job it ranks #3 of 8 HVAC contractors we track.
All 82 Google reviews tagged “Plumbing pipe repair” · showing 20
JoanieLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Phillip Watkins did an OUTSTANDING job replacing my A/C's coil. It took several hours and I felt confident that he has the experience and knowledge to do the job because this was his third visit to my home and I have become familiar with his expertise. Why? Because Phillip is trustworthy, knowledgeable in all things…
Paid $1–200Great priceHVAC system maintenancePlumbing pipe repair
Joy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Jairo is an excellent technician! Very professional & fixed the problem. Highly recommend
Plumbing pipe repair+ Professionalism
RichardLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Louis6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Cool Air is the Best!! David was on time and did a did a great repair job on my waterline that I put a nail through. He cut as small a hole in my wall so the repair I would need to make wasn’t too large. In the past, I have had Cool Air repair 3 previous pinhole leaks and should that issue happen again, I will…
Plumbing leak detectionPlumbing pipe repair
Jay13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Provided an explanation of issues with my hvac and fought for discounts for me. Thanks!
Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
NamasLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Mike Pharr of Cool Air Plumbing came to fix leaky faucet/valve outdoors. He suggested that we replace not only the valve outside but also the control valve inside the house. He was highly professional in the job. While fixing the valve he noticed that the pipe was slightly damaged and we could have lived with this.…
Ken5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Work performed per the estimate. Two plumbing issues corrected.
Dr.9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Fantastic Service!! The he was helpful, informative, quick and guided me into what was needed.
Ductless heating & A/C servicesPlumbing pipe repair+ Responsiveness+ Value
ELVYN7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I been a costumer with Cool Air Mechanical for years! My Technician Terry H. Is the best! He Knows my HVAC units in & out. I highly recommend C.A.M.
Plumbing leak detectionPlumbing pipe repairA/C system maintenance+ Quality+ Value
Sue3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
The technicians were thorough and courteous as always.
Plumbing pipe repair+ Responsiveness+ Value
MichaelLocal Guide · 120 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Bill and Calvin were great. They both did an awesome job.
Plumbing pipe repair
AnLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
David Flagor and Cool Ray are top notch on service and customer support for this visit.
Highly Recommend ☆☆☆☆☆
TonyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jason was my technician for repairing a dead valve on my hot water heater, and when I mentioned I wanted an additional water cutoff valve installed elsewhere he was extremely helpful with making sure I knew all of my potential options.
When he was working on the repairs he was extremely professional and quick. He…
Water heater installationPlumbing pipe repair+ Quality+ Professionalism
CharlesLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Awesome evaluation of my A/C system needing an emergency shutoff valve that the builder failing to include this system on my home unit. I really appreciate this tech person paying attention to detail. Great job!! Also, recent issues were resolved in a timely manner.
EneidaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jason is the ultimate professional. He is prompt, courteous, and reliable.
Toilet installationPlumbing pipe repair
DonLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Trust Bill Parker to do our job as he’s done great work for us before. Wry responsive and nice personal touch. Will continue to use him for jobs as long as he is available
Gib1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We had a leaking drain line in our basement. Tommy Shanks came out, inspected the issue, walked us through the fix and our options. He was very knowledgeable and professional and went above and beyond to address our problem. Thanks Tom we appreciate your attention to detail to ensure our issue was resolved.
Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism+ Value
Gary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
On the first floor of our house we have a sump pump that was very old and needed replacement. Jason Davis arrived on time and got the repairs done. He’s very knowledgeable about what he does and does it well.
Plumbing pipe repair
Roger13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Patrick Bures did a great job repairing our system.
HVAC system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I was able to get an appointment the next day for a free estimate. Tommy was very prompt and professional. He quickly diagnosed my problem, provided the estimate, and even had the pressure reducing valve and other equipment on the truck to perform the work right then. Very professional and the work was great…
Yes by most measures: 4.9★ from 11,127 Google reviews and an Experts Score of 32/100 (grade D), #55 of 67 HVAC contractors we track. 4.2% of reviews in the last two years were 1–2★ (category average 2%).
How much does Cool Air Mechanical charge?
Customers reported a typical bill of $466 (middle half $148–$1.9k), 45% above the HVAC contractors median of $322.
What do customers hire Cool Air Mechanical for?
Mostly HVAC system maintenance (1366), a/c system maintenance (836), install AC (665), HVAC system repair (655).
Does the owner respond to complaints?
The owner replied to 40% of 1–3★ reviews (category: 63%).
