How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECool Air Mechanical
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for drain cleaning
Clear ✕All 45 Google reviews tagged “Drain cleaning”
Showed up on time and did a great job. Very detailed and thorough.
Jerry as always is so pleasant and professional. Made sure everything was addressed.
Everything went good so far and we will continue next week to fix everything
Richard was very professional and went right to work when he got here. And he got to our home in a timely manner which I loved! Mrs. Lunt
The technicians are always super friendly and helpful, and take the time to explain what they're doing.
This is a wonderful company to deal with. Their prices are very competitive. I purchased my HVAC from them, and they installed it quickly with no mess. I also have them service my units, and they never try and sell me something I don't need. I would absolutely recommend them and will use them when my second HVAC system fails.
Mike was extremely patient. I am a senior citizen and he had to explain things several times. He was professional and polite.
Armando was excellent, he knew right away what was wrong and fixed it. It was a minor clog but I explained what was happening he diagnosed it right away. He was personable, polite and on time!
Troy diagnosed a tricky short circuit that had blown out 3 boards at different times. He replaced the boards and redid the wiring in one day.
Jason was great! Very professional and quick
These guys were AWESOME! They just dug in and solved tricky problems with the kitchen sink, then tackled a clogged dryer vent, cleared it and adjusted it to correct a previous marginal installation! Thanks much!!
Mike was great. Went above and beyond on solving my issue and was extremely professional. Based on his work I opted to go with a 6-year maintenance contract. I’ve used a few companies in the past, and while I’ve never had any real issues with the competitors, they never wowed me like this visit did.
Chris was professional and polite. Proactive found things I needed. Water flow is better. Found my pin hole leaks replaced pipe. Love it. A+++++ job.
Great communication, professional employees, prompt service.
Mike Pharr was the plumber who answered my request for plumbing problems. It was a very rainy day, but he showed up in a good mood and in a matter of minutes diagnosed and fixed my plumbing problem. I am very grateful to Cool Air Mechanical for employing intelligent, respectful and knowledgeable workers to interact…
Have used Cool Air for seven years with my heating,A/C, and water heater. Today was the first time with Mike Pharr. Efficient friendly and thorough. I’m one happy camper.
Cool Air replaced our heater with UV light to kill bacteria, installed a cool new thermostat and cleaned our air ducts and vents, Their response time was quick, they provided the most comprehensive quote and best price. Their technicians were prompt and polite. The best part? When the weather forecast called for…
Issues with my upstairs unit. Brian was able to diagnose the issue in a matter of minutes. Ran through potential of mold and my options. Changed drain lines that had clogged and restored my units back to 100%.Very satisfied customer!
Very professional, happy with the service
Our AC stopped working, and Richard came out and diagnosed a clogged drain line. He repaired it and coolness has begun!
Bryan was very professional and courteous. Will definitely use again.
Jesse was great and it helped so much that he was so tall! Our system is in a weird spot! Prompt and courteous service. I signed up for yearly service.
Jesse was on time to the minute and gone in a hour with great service and info. Will be requesting him in the future!
Excellent service! Professional and proficient and all with a smile. Louis was amazing. He got the job done quickly and took the time to answer all of my questions. I also loved and appreciated that he entered my condo with shoe covers. Thank you Louis for your thoughtfulness.
Chris was awesome! Thank you.
Service was good, problem was fixed. But 5 minutes with an auger to release a clogged drain for $344 seems excessive
When I had no hot water and heat was not working, I initially called HVAC team to come out. Troy P. came out as scheduled and discovered an unexpected issue that our basement was flooded! He immediately called Nate D. from their plumbing team to come out and make and assessment. He was able to determine that we…
This company has great scheduling and reporting systems and their techs are very good.
Terry provided outstanding service clearing a clogged drain line...two locations....during a severe thunderstorm!
Sekhu was wonderful! Professional, friendly, knowledgeable, helpful and on time (actually arrived early!). We had a great experience with AC repair and maintenance.
Chris was very nice and professional. He explained everything that was going on with the system and what he was doing to fix the situation.
EJ could not have been nicer. He was extremely polite and courteous, on time, and worked diligently to get our HVAC issue fixed. Highly recommended!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$295 |
| A/C system maintenance | 836 | $39–$393 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $205–$942 |
| A/C system repair | 566 | $209–$793 |
| Heating system installation | 530 | $1.4k–$2.5k |
| Heating system maintenance | 460 | $37–$251 |
| Repair HVAC | 334 | $224–$535 |
