How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECool Air Mechanical
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for ductless heating & a/c services
Clear ✕All 124 Google reviews tagged “Ductless heating & A/C services” · showing 20
Was very friendly and got job done
Definitely 5 stars! My salesman, Steven Coleman was not high pressure at all. Explained in great detail and was very knowledgeable about the whole system. The installers, Lewis and Douglas, were super nice and polite. Always put on booties when entering the house, which I appreciate. They worked diligently and were…
Mr. Winfrey from Cool Air was very professional! He explained everything, there were a leak in my unit and all the refrigerant leaked out. My Winfrey replaced the fluid and service my entire unit. Hopefully, I want have to pay for the fluid because my unit is under warranty and I 'm current on all my yearly…
We replaces a 2-ton unit and a ductless unit. They sent a 4 person team to do the job. They were respectful of our floors and home putting down drop cloths to ensure no damage was done. They kept me informed during the entire job. The job was completed in a timely and professional manner!
This is the first time That Kevin has been out to service my units. He is very professional , honest , and easy to talk too. It is always good to see that Cool Air mechanical is able to retain great employees like Kevin . I have always been pleased with the technicians that have been out to my home. This was a…
Steven was well mannered and polite he took time to explain the process . I haven’t finished the purchase but I am definitely interested and looking to move forward.
This company does not return phone calls nor do they keep the customer updated on repair status. They also were a no-show for my appointment today. When I called to inquire regarding an ETA, they didn’t call me back regarding my missed appointment. My system has been down for 2 months. They pass the blame to the…
Fantastic Service!! The he was helpful, informative, quick and guided me into what was needed.
Excellent service on time and in budget
Josue Camach demonstrated a high level of knowledge of the equipment, and he quickly located the problem with the unit. He was very thorough with his work. I highly recommend Josue.
Stan is very professional; patient in explaining the whole process. Was delighted to work with the whole group. —Duct cleaning needs to be done
Very detailed as well as a great people person.
I found Zed Brown very thorough - and able to convert to me in simple English what the issue was. I will ONLY request him going forward!
Jean Paul, Frank and Hossein did a great job installing the mini-split unit. It was a challenging renovation and they did a great job.
Prompt polite technician
Bryan Austin performed a superb job to troublshoot our cooling system issue & properly repumbed the drain system as well as checkout and operation of the Lennox A/C system. Great job, Thank you
Awesome evaluation of my A/C system needing an emergency shutoff valve that the builder failing to include this system on my home unit. I really appreciate this tech person paying attention to detail. Great job!! Also, recent issues were resolved in a timely manner.
Good communication, reliable personnel, good service over and above what required. Friendly, courteous, helpful. Valuable asset to company.
Oscar did a great job! Just what you expect from CoolAir. Highly recommended ! Ron
John and his crew were very responsive to my questions and concerns. They did an excellent job installing our indoor duck less units mfg by Lennox, we like the Lennox over our the Mitsubishi ductless units that were installed in our other home in Blue Ridge. We purchased the Lennox at Costco during their promotion…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$295 |
| A/C system maintenance | 836 | $39–$393 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $205–$942 |
| A/C system repair | 566 | $209–$793 |
| Heating system installation | 530 | $1.4k–$2.5k |
| Heating system maintenance | 460 | $37–$251 |
| Repair HVAC | 334 | $224–$535 |
