Experts Reviews · Company report
Cool Air Mechanical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Cool Air Mechanical

Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 11,127 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Cool Air Mechanical is better than 11% of HVAC contractors.F
11
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Cool Air Mechanical is better than 7% of HVAC contractors.F
7
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Cool Air Mechanical is better than 86% of HVAC contractors.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Cool Air Mechanical is better than 23% of HVAC contractors.D
23
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Cool Air Mechanical is better than 5% of HVAC contractors.F
5
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Cool Air Mechanical is better than 98% of HVAC contractors.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Cool Air Mechanical is better than 11% of HVAC contractors.F
11

Reviews for your job

Customers hired Cool Air Mechanical for 8 kinds of job.

Cool Air Mechanical for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.169
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$939
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 169 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Christian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Cool Air Mechanical has been maintaining my HVAC system for several years. Recently had a gas valve failure the question was repair or replace given the age of the system. They described the options with no BS and no pressure.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Andre was great. Professional on time. Just great to work with. Provided me insight on the type of filter i had and the reason behind replacing them every 6 months.

Paid $200–400Reasonable priceA/C system maintenanceHVAC duct & vent cleaning
Kay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cool Air Mechanical is great! Kennie did a great job providing a comprehensive quote for our complete system replacement. While this quote was not the cheapest, Kennie was thorough in his explanation of the quote so there were no surprises and we understood the cost diferences in the quotes we got from other…

Heating system installationInstall thermostatInstall AC
Wren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Donovan Jenkins did an exceptional job guiding me through my purchase of a new HVAC. From the start, Donavan planned to earn my business and not assume that I was ready to make an uninformed high pressure decision. In his presentation/pitch he showed me why I could trust his expertise, listened to my experience and…

Paid $2,000+Great priceHVAC duct & vent repairHeating system installationInstall AC
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mr. Winfrey from Cool Air was very professional! He explained everything, there were a leak in my unit and all the refrigerant leaked out. My Winfrey replaced the fluid and service my entire unit. Hopefully, I want have to pay for the fluid because my unit is under warranty and I 'm current on all my yearly…

A/C system repairHVAC duct & vent repairDuctless heating & A/C services
JaikerLocal Guide · 307 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Experience. True professional of the HVAC industry. Our rep Don is the best. Did a thorough load analisis. Didn’t try to upsell us but also didn’t push cheap disposable unit. Installation went fast and smooth. Had my house cooped in less than 24 hours after closing our deal. Will recommend 100%.

Reasonable priceHeating system installationInstall thermostatInstall AC
Dr.12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The representative was on time, introduced himself, and immediately indicated what he anticipated doing to service my HVAC system. He informed me at each stage what was done and if I wanted any additional protections for my system. I was gratified to have him do all necessary work, in a timely manner, allay any concerns that I had. Excellent work ethics.

HVAC duct & vent cleaning+ Quality+ Professionalism+ Value
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Punctual and professional part

HVAC duct & vent cleaning+ Punctuality
MslindaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Winston cleaned my ducts today and installed some new vents. He did an awesome job. He did a great job explaining to me what needed to be done and how he would perform the work. I appreciated his professionalism. He represents the company well.

Paid $500–600Great priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Martin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

great service

Paid $100–200Reasonable priceHVAC duct & vent cleaning+ Quality
Sergio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sidney was nice. He explained everything, and did a good job.

Paid $1,000+Not sureHVAC duct & vent cleaning
Fredrica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional, and took time to talk to me

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Reza10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service on time and in budget

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services
Frank2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The rep did an excellent job and was very courteous.

Paid $500–600Reasonable priceHVAC duct & vent cleaning
Jamie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Han Kim did and excellent job duct cleaning!

Great priceHVAC duct & vent cleaning
Ruth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Good service

Reasonable priceHVAC system maintenanceHVAC duct & vent cleaning+ Professionalism
yukio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

One of the Best technician with knowledge and customer service.

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nima and Otniel were the best team I have ever worked with. Nima listened and designed the perfect system in my older complex home. Otniel lead the installation team and made sure it was perfectly installed and tested. the entire experience was very good and I highly recommend them.

InstallationHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another professional service technician for our semi annual maintenance.

InstallationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Betty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

Appointments too hard to schedule. Our last interaction was a failure. We called for an appointment for furnace maintenance and were told ‘we’re doing air conditioners now’ . This is a consistent pattern. We have purchased 2 air conditioners from them through our Costco program. Maybe we should have shopped around.

HVAC system maintenanceInstall ACHeating system maintenance

Show more HVAC duct & vent cleaning reviews (149 more) →

Price

$466+45% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 60%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1366$37–$292
A/C system maintenance836$54–$441
Install AC665$1.5k–$3.2k
HVAC system repair655$192–$955
A/C system repair566$209–$880
Heating system installation530$1.4k–$2.8k
Heating system maintenance460$54–$292
Repair HVAC334$236–$840

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