How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORECool Air Mechanical
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for HVAC system maintenance
Clear ✕All 1,397 Google reviews tagged “HVAC system maintenance” · showing 20
Air conditioner not working and service provided the same day. Technician Josue was early and very dedicated to solving the problem. Described all actions and results to fix the system. He’s the best. Definitely an advantage to have a maintenance contract with Cool Air Mechanical!
Great job that service is very clean they make sure home floor not get dirty we love it
Professional and throw! Job well done.
Shawn did an excellent w initial diagnosis and fully explained repair options and provided insights on working manuf warranty etc definitely recommend cool air
Great service and fair and transparent pricing!
Tim and phil are awesome !!! Service is exceptional
Alex was very helpful with my HVAC proposal. He explained everything clearly, answered my questions, and made the process easy. Great experience working with him!
My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…
We have a maintenance plan with Cool Air. Our most recent technician (William) was the best. He was very personable, listened to our concerns and went the extra mile which ,along with his expertise fixed all of our problems and concerns. It is so nice to be dealing with people like William to keep our HVAC running at its' best.
Eric Carson was fantastic!. Please send him to us again for future visits. So professional and pleasant.
Richard Martinez was professional, on time and thorough. He was polite and answered all my questions about the new surge protectors and most importantly my confusion understanding my new Lenox Smart thermostat. Later on in the life of my systems, the concern and attention Juan, the technician, gave to resolving…
This company has lost my trust recently. I have eight HVAC units with them. They have zero communication, the effort is not there. What a shame.
Was very friendly and got job done
knows what he's talking about and very professional
The tech was very professional and knowledgeable about HVAC systems. He has outstanding customer service skills!!!
Really thorough. Very personable.
Excellent customer care.
Andre was great. Professional on time. Just great to work with. Provided me insight on the type of filter i had and the reason behind replacing them every 6 months.
Technician Vernon clearly communicated the status of my AC systems.
2nd update: The maintenance manager reached out to me and refunded what I paid for unclogging the drain and talked me through how to keep it unclogged between visits. I appreciate the customer service and will give them another chance based on our history. Updated: while we have used Cool Air Mechanical for several…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$292 |
| A/C system maintenance | 836 | $54–$441 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $192–$955 |
| A/C system repair | 566 | $209–$880 |
| Heating system installation | 530 | $1.4k–$2.8k |
| Heating system maintenance | 460 | $54–$292 |
| Repair HVAC | 334 | $236–$840 |
