How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORECool Air Mechanical
Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for heating system maintenance
Clear ✕All 460 Google reviews tagged “Heating system maintenance” · showing 40
Very respectful and pleasant to work with.
Excellent customer care.
11/19/2018 Thank you Sean Hayes! No doubt, the best customer service, the best attention to detail, simply the best! JJL Dunwoody GA Nov 2018 Spring 2018 Excellent work by Nima Naderpour! On time, professional, answered all questions, cleaned work area, attention to detail!!! I've scheduled my yearly service &…
All the people at Cool Air are professional
Awesome, well run company. Technician today again (I’ve dealt with a dozen people) was very professional, caring, knowledgeable, and respectful.
Dwight provided great service and was very professional!
Excellent Service!
Troy was very friendly and educated me about the workings of the thermostat and the how to program it. He went above and beyond the call of duty. Thanks for your help!! Second time having Troy as a technician and he continues to do a great job. I appreciate his support and time spent explaining what he is doing and…
John Okrah did an amazing job. He was very professional, knowledgeable, and courteous throughout the entire visit. He took the time to explain everything clearly, answered all of my questions, and ensured the work was completed properly. I truly appreciate his excellent customer service and would highly recommend him.
Cedric the technician did an excellent job.
Worst decision I ever made was Choosing Cool Air Mechanical to install a Lennox HVAC through Costco. From the very first installation 4 years ago to today, they've visited my home 34 times, and it's still not right. I've asked for a replacement many times and have had to escalate through Costco several times. DO NOT CHOOSE this company!
The majority of the technicians that have been to our home are professional and polite. scheduling is easy
This company has done several different jobs for me: New HVAC, whole house surge protector, new hot water heater with upgrades and whole house 'germicide' contraption that removes junk from the air we breathe in the house, including Covid. They do it all, full service! Everything they have done for me, over the…
technician gave us feed back on condition of heating ac unit. Repair was quick . technician was friendly courteous and professional.
Great company and great staff! On time service call. Nice work on our units.
one of the top line ac business in atlanta
Update experience: Aryan, technician, came on time and provided professional service in all aspects. He took time to explain what was needed, and the benefits of having the product installed and replaced annually.
Sidney White did a wonderful job cleaning our ducts and vents- he took his time and cared - no wonder we can breathe more easily. This is a service recommended every 4 years- SO WELL WORTH IT.
The technician that serviced me was named Vernon. He was so thorough and explained every part of the service he completed. I could tell he was very knowledgable and skilled. I’ve been with Cool Air for 6 years, and Vernon was one of the best service technicians I’ve worked with in my time with this company. Overall, great experience with Cool Air.
The technician did a good job. Very professional and informative, as well.
Super Responsive! Especially during a busy time given bad weather! Excellent Service and Support. Brett was timely and efficient and performed high quality work! Friendly as well !!
I received excellent customer service from Mr Bailey. He was knowledgeable, professional and showed respect for me and my property.
Our technician was Jason. He was very knowledgeable and explained everything to me about our system. He worked efficiently and thoroughly. I am very pleased with his service. I would appreciate it if Jason could be designated to service this address. He is thorough and I am pleased with his work and his explanations about his work.
Troy and his assistant, Frank, were very pleasant, thorough, and professional. Troy made sure he answered all my questions completely and gave options and recommendations for further service. I will definitely use this company again. Today Brandon did another AC maintenance. He was professional and on time, which…
Excellent service on time and in budget
The AC technician was,Chris Contreras.......he was on time, explained what he was going to do and performed the maintenance on our AC.
Excellent work
The techs were great , on time and professional
It was nice to see Jessie again. His friendly and caring service is very much appreciated. He attends to detail, reviews with me what he has done, and gives recommendations to enhance service. Thank you Jessie for a job well done.
Updated Review Tuesday, June 10, 2025 We've been with Cool Air Mechanical 14 years. Today we met Technician Oscar Aguilar and appreciate that he continues the company's good name and reputation by providing quality service and service/product education. Due to a prior appointment delay, thoroughness of sevice, and…
Technician was prompt courteous and knowledgeable. Would definitely recommend, and would ask that he return in the fall for my next scheduled maintenance.
Appointments too hard to schedule. Our last interaction was a failure. We called for an appointment for furnace maintenance and were told ‘we’re doing air conditioners now’ . This is a consistent pattern. We have purchased 2 air conditioners from them through our Costco program. Maybe we should have shopped around.
Marvin was thorough, professional and very pleasant.
They keep you posted of arrival time. Let you know who your service person is going to be. Brett Farrell was excellent, he explained everything properly.
Kevin was excellent. Very knowledgeable and considerate. I will definitely request him in the future.
Great experience. Very professional and nice.
Great service.
Han was very professional and took
I had my entire Heating and AC system replaced with Cool Ray Mechanical. My overall rating of their services was 5-Star from start to completion, I would highly recommend them to anyone seeking Heating and AC repair or total system replacement.
Terry is a very good technical person. He's very knowledgeable and all ways does an outstanding job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$292 |
| A/C system maintenance | 836 | $54–$441 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $192–$955 |
| A/C system repair | 566 | $209–$880 |
| Heating system installation | 530 | $1.4k–$2.8k |
| Heating system maintenance | 460 | $54–$292 |
| Repair HVAC | 334 | $236–$840 |
