Experts Reviews · Company report
Cool Air Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Cool Air Mechanical

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Air Mechanical is better than 84% of HVAC contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Air Mechanical is better than 76% of HVAC contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Air Mechanical is better than 88% of HVAC contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Air Mechanical is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Air Mechanical is better than 79% of HVAC contractors.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Air Mechanical is better than 75% of HVAC contractors.B
75

Reviews for your job

Customers hired Cool Air Mechanical for 8 kinds of job.

Cool Air Mechanical for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.258
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$437
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 83
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 258 Google reviews tagged “Install thermostat” · showing 20

ChuckLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Cool Air Mechanical did a great job of replacing my furnace and HVAC systems. I am a Costco junkie and this company has a relationship with them. The two-man team of Abner and Ivan was on time, very professional, efficient, and courteous with my property.

Paid $1,600–1,800Reasonable priceHeating system installationInstall thermostatInstall AC
YoniLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

My experience with Cool Air Mechanical has been extremely disappointing, from sales and pricing to service and follow-through. When my AC broke in 2025, I received several quotes. I found Cool Air Mechanical through Costco, and that connection, along with their many five-star reviews, gave me confidence in choosing…

Paid $2,000+OverpricedHVAC system repairHVAC system maintenanceHeating system installation
3D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kennie Picon explained in detail how the carrier air and furnace system would be beneficial for our home. We were in need of a new system and decided to take his recommendation. We are pleased that we did.No we are living in a comfortable environment. I would recommend Mr. Pi on to anyone who might need his services .

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Melvina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kennie was very professional, and answered all my question. Recommended a great unit for my mom and delivered as promised. Easy to work with and made the process very comfortable.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Kay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cool Air Mechanical is great! Kennie did a great job providing a comprehensive quote for our complete system replacement. While this quote was not the cheapest, Kennie was thorough in his explanation of the quote so there were no surprises and we understood the cost diferences in the quotes we got from other…

Heating system installationInstall thermostatInstall AC
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As far as I can tell, the 2 install guys (can't remember their names), did a great job. Everything from the start (inside the store), to finish has been so simple, and easy to understand.

Customer photo from John's reviewCustomer photo from John's review
Paid $2,000+Great priceHVAC system repairHeating system installationInstall thermostat
Judy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

11/19/2018 Thank you Sean Hayes! No doubt, the best customer service, the best attention to detail, simply the best! JJL Dunwoody GA Nov 2018 Spring 2018 Excellent work by Nima Naderpour! On time, professional, answered all questions, cleaned work area, attention to detail!!! I've scheduled my yearly service &…

A/C system maintenanceInstall thermostatHeating system maintenance
MacLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Cool Air Mechanical. We are having our whole AC System Replaced. Kennie Picon was a great help in explaining the work to be done and the full lifecycle of the project. He was also very useful in understanding our options to the finest detail.

Paid $2,000+Reasonable priceInstall thermostatHVAC duct & vent installationInstall AC
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best decision was to go with the HVAC proposal by Kennie Picon with Cool Air Mechanical! It's super quiet and efficient. The installation crew (Elio, Johann, and Morteza) was marvelous, on time, and respectful of my property. They were speedy - installation was fast - but they were very patient with me as I learned…

Customer photo from Pam's review
Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a new a/c, heating and thermostat installed today. Professional crew. Did a wonderful job!

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Dr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Victor and team members were very professional, efficient and lived up to my expectations. Cool Air has always provided superior service over the years. I would strongly recommend Victor, Tony, Dean, Valencia and others who have serviced my units. Overall, I would give a rating of 10+ to those representatives I…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great and professional service. Came on time and got the unit installed and it has been keeping the house cool since then. They walked me through afterwards and answered my follow up questions.

Paid $2,000+Reasonable priceInstall thermostatInstall AC
Salvatore12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very professional and efficient. Checked for leaks when he finished. Very happy with job.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
CandaceLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience from consultation/estimate to installation! Very thorough and professional team.

Reasonable priceHeating system installationInstall thermostatInstall AC
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Purchased new HVAC system. Salesman was personable, knowledgeable and a breath of fresh air. The installers were efficient, knowledgeable and extremely pleasant. You are fortunate to have such great employees.

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★

Update…. The sales process went smoothly as one would expect. Installation was also prompt, in hindsight this could be attributed to the salesperson eagerness to install before we changed our minds on three units being installed at once. Everything after this has been horrible!! Two failed inspections, three visits…

Paid $1,000+Not sureHeating system installationInstall thermostatInstall AC
HaleyLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The entire team from José, Joe, Winston, and ?(forgot his name but blonde, taller, and southern). They were incredible and very informative. We had a quote, they worked with us on pricing, then installed in our weird janky closet/basement and made everything work perfectly. They were clean and fast and so easy to work with. 10/10

Paid $2,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
JaikerLocal Guide · 307 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great Experience. True professional of the HVAC industry. Our rep Don is the best. Did a thorough load analisis. Didn’t try to upsell us but also didn’t push cheap disposable unit. Installation went fast and smooth. Had my house cooped in less than 24 hours after closing our deal. Will recommend 100%.

Reasonable priceHeating system installationInstall thermostatInstall AC
JasonLocal Guide · 280 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Signed up for their buy 3 year, get 3 year maintenance to the AC and heating units. Greg- Technician who came out and serviced both units his was able to provide detailed explanation on procedures, was very thorough in the cleaning process, and arrived on time. One word of warning- The prepaid maintenance plan…

HVAC system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
MalkaLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Cool Air multiple times over the years and most recently a few times for a problem at my home residence and my rental property. All of their techs are fantastic. I can't say enough fabulous things about them. I've been super happy with their service. I highly recommend them!!! Update: I still stand by my…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality

Show more install thermostat reviews (238 more) →

Price

$466+37% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 60%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1366$37–$295
A/C system maintenance836$39–$393
Install AC665$1.5k–$3.2k
HVAC system repair655$205–$942
A/C system repair566$209–$793
Heating system installation530$1.4k–$2.5k
Heating system maintenance460$37–$251
Repair HVAC334$224–$535

Compare with