Experts Reviews · Company report
Cool Air Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Cool Air Mechanical

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Air Mechanical is better than 84% of HVAC contractors.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Air Mechanical is better than 76% of HVAC contractors.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Air Mechanical is better than 88% of HVAC contractors.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Air Mechanical is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Air Mechanical is better than 79% of HVAC contractors.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Air Mechanical is better than 75% of HVAC contractors.B
75

Reviews for your job

Customers hired Cool Air Mechanical for 8 kinds of job.

Cool Air Mechanical for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.333
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 333 Google reviews tagged “Installation” · showing 40

KenLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Smooth and easy installation. Kennie was a pleasure to deal with as he explained everything in language we understood.

Paid $2,000+Reasonable priceInstallation+ Responsiveness+ Punctuality+ Quality
Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional service, excellent result! Highly recommend them for any AC work!

Install ACInstallation+ Responsiveness+ Punctuality+ Quality
Dr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Victor and team members were very professional, efficient and lived up to my expectations. Cool Air has always provided superior service over the years. I would strongly recommend Victor, Tony, Dean, Valencia and others who have serviced my units. Overall, I would give a rating of 10+ to those representatives I…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
George15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The technician did a good job. Very professional and informative, as well.

Paid $300–400Reasonable priceHeating system maintenanceInstallation
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, courteous, and clean.

InstallationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
MelissaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike fixed everything. He was professional, very knowledgeable and hard working. I am pleased with the results.

Not sureInstallationHVAC system maintenanceThermostat repair+ Responsiveness+ Punctuality
Chuck3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stan Bailey with Cool Air is a consummate professional who my wife and I specifically requested to quote our new HVAC system. This is the second time we've worked with Stan who is an excellent ambassador for Cool Air and took the time to fully explain options that work best for our home.

Installation+ Value
JaneLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The AC technician was,Chris Contreras.......he was on time, explained what he was going to do and performed the maintenance on our AC.

InstallationA/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Shekhar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Recently had an HVAC installation by Jean Paul from Cool Air Company and couldn't be more pleased. His professionalism, attention to detail, and dedication to the job were commendable. It's rare to find such exceptional service these days. Highly recommend

Installation+ Responsiveness+ Punctuality+ Quality
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Very fast efficient service Excellent job

InstallationHVAC system maintenance
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nima and Otniel were the best team I have ever worked with. Nima listened and designed the perfect system in my older complex home. Otniel lead the installation team and made sure it was perfectly installed and tested. the entire experience was very good and I highly recommend them.

InstallationHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Another professional service technician for our semi annual maintenance.

InstallationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Kenneth113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tim did a very good job and took his time explaining us all options for 2 brand new systems. Very knowledgeable and professional service. Not only did he provide us with 2 great working units, he also advised us to add one return vent and one supply vent in a strategic location, free of charge. Which made a…

InstallationHeating system installationInstall AC+ Responsiveness+ Punctuality+ Quality
OliverLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The installation of my new Lennox system went smoothly and the system is functioning as expected. David Scott was here the morning the system was installed to discuss the details with the install crew headed by Elio Solis. It was 100 degrees outside, and the attic must have been at least 130 degrees, but they got it…

InstallationHeating system installationInstall AC
June14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service from cool Air. Technician Greg was knowledgeable and professional

InstallationInstall AC+ Responsiveness+ Punctuality+ Professionalism
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Damian did a great job explaining each step of the process, and was very thorough and polite throughout the job.

HVAC system maintenanceInstallation
Margaret6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

This is the company Costco uses. First time using these guys and they were fantastic! Came early also!! This is an update for 4/12/25. Since Cool Air installed my unit on August 3, 2022, refrigerate has been needed. They would just come out and refill and I don't remember the tech mentioning the leak. My indoor…

InstallationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
RickeyLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent technician. Very knowledgeable and thorough.

InstallationHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Howard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had my entire Heating and AC system replaced with Cool Ray Mechanical. My overall rating of their services was 5-Star from start to completion, I would highly recommend them to anyone seeking Heating and AC repair or total system replacement.

InstallationHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KirkLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Frank, was great to have working on my project. Straight forward, no problems and cleaned up after himself. For me that is what makes the difference.

InstallationHVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jerry Cobb did an excellent job inspecting my Heating system and showed up on time as well.

InstallationHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

MR.Bikram Malhan very professional and explained the installation process in a way I understood it. Thank you Mr. Malhan

InstallationHVAC duct & vent installationHeating system maintenance
MinaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Tony is very professional yet friendly He worked with us on changing our old ac with a new one He helped us allot and when above and beyond with our quote More feedback when the job is finally done Julio is very informative and professional He was on time and explained the process thoroughly And at the end he…

InstallationHeating system installationRepair HVAC+ Responsiveness+ Punctuality+ Quality
MonicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alex Barnes was great! He was thorough with his explanations and he answered all of our questions. He was personable and professional, besides my cat loved him. We are excited to get our new HVAC installed, THIS WEEK! We feel really lucky to get an installation so soon before the Hotlanta heat kicks into high gear.…

Install ACHeating system installationInstallation+ Punctuality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best service ever! Thank you so much

Installation
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alex Oliveira did an excellent job identifying problems with our system and presenting several solution options. Highly recommend!

Installation+ Responsiveness+ Punctuality+ Quality
Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent sales job

A/C system maintenanceHeating system maintenanceInstall AC+ Punctuality+ Quality+ Professionalism
Andre'10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very Professional , a subject matter expert, and on time

HVAC system maintenanceInstall ACInstallation+ Professionalism
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sara’s was thorough and left us with a working heater . Wonderful Job well done.

A/C system maintenanceHeating system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
CassieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

John Ramos and Hunter were here all morning to install new AC condenser and coils for lower level. Very professional- informative- explained everything. Laid out floor cloths on basement level to protect carpet.

HVAC system maintenanceInstall ACInstallation+ Responsiveness+ Punctuality+ Professionalism
StephenLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Was on time, professional as well as thorough.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Raina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank you for quick and informative service. Mr. Delabra was very professional and kind.

Installation+ Responsiveness+ Punctuality+ Professionalism
Torrance10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

👍🏾👌🏾

Heating system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Wardell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

No complaints, will buy a new A.C.

InstallationRepair HVAC+ Punctuality
Catherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cool Air installed our Generac Generator today. They were such a pleasure to work with. Polite. Professional. Knowledgeable. It was an extreme pleasure to work with them.

Installation+ Value
Sheree7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Julian provided impeccable communication along with awesome service which in my opinion is reflective of Cool Air Mechanical’s commitment to excellence in service and quality craftsmanship. Called ahead to notify of arrival time, provided periodic updates of service being performed and upon completion initiated a…

Install ACHeating system installationInstall thermostat
KarenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I value the responsiveness given that my furnace was down and my 93 year old Mom was freezing. They sent a tech the same day I called to assess the situation. Another tech arrived the next morning and solved the problem! I'm a happy customer (and daughter)!

HVAC system maintenanceInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
SaraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’m very satisfied and love the Willingness to help the customers and Donald Landry was an excellent help to guide me through the process so I can manage my system from every where I’m.

A/C system maintenanceHVAC system maintenanceInstall thermostat+ Responsiveness+ Quality+ Professionalism
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nema was excellent. Incredibly pleased..great service.

HVAC system repairInstallation
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Daniel was most professional and knowledgeable about his products and services.

HVAC system maintenanceInstallationThermostat installation+ Responsiveness+ Punctuality+ Professionalism

Show more installation reviews (293 more) →

Price

$466+37% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 60%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1366$37–$295
A/C system maintenance836$39–$393
Install AC665$1.5k–$3.2k
HVAC system repair655$205–$942
A/C system repair566$209–$793
Heating system installation530$1.4k–$2.5k
Heating system maintenance460$37–$251
Repair HVAC334$224–$535

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