How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECool Air Mechanical
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for installation
Clear ✕All 333 Google reviews tagged “Installation” · showing 80
Smooth and easy installation. Kennie was a pleasure to deal with as he explained everything in language we understood.
Very professional service, excellent result! Highly recommend them for any AC work!
Victor and team members were very professional, efficient and lived up to my expectations. Cool Air has always provided superior service over the years. I would strongly recommend Victor, Tony, Dean, Valencia and others who have serviced my units. Overall, I would give a rating of 10+ to those representatives I…
The technician did a good job. Very professional and informative, as well.
Prompt, courteous, and clean.
Mike fixed everything. He was professional, very knowledgeable and hard working. I am pleased with the results.
Stan Bailey with Cool Air is a consummate professional who my wife and I specifically requested to quote our new HVAC system. This is the second time we've worked with Stan who is an excellent ambassador for Cool Air and took the time to fully explain options that work best for our home.
The AC technician was,Chris Contreras.......he was on time, explained what he was going to do and performed the maintenance on our AC.
Recently had an HVAC installation by Jean Paul from Cool Air Company and couldn't be more pleased. His professionalism, attention to detail, and dedication to the job were commendable. It's rare to find such exceptional service these days. Highly recommend
Very fast efficient service Excellent job
Nima and Otniel were the best team I have ever worked with. Nima listened and designed the perfect system in my older complex home. Otniel lead the installation team and made sure it was perfectly installed and tested. the entire experience was very good and I highly recommend them.
Another professional service technician for our semi annual maintenance.
Tim did a very good job and took his time explaining us all options for 2 brand new systems. Very knowledgeable and professional service. Not only did he provide us with 2 great working units, he also advised us to add one return vent and one supply vent in a strategic location, free of charge. Which made a…
The installation of my new Lennox system went smoothly and the system is functioning as expected. David Scott was here the morning the system was installed to discuss the details with the install crew headed by Elio Solis. It was 100 degrees outside, and the attic must have been at least 130 degrees, but they got it…
Great service from cool Air. Technician Greg was knowledgeable and professional
Damian did a great job explaining each step of the process, and was very thorough and polite throughout the job.
This is the company Costco uses. First time using these guys and they were fantastic! Came early also!! This is an update for 4/12/25. Since Cool Air installed my unit on August 3, 2022, refrigerate has been needed. They would just come out and refill and I don't remember the tech mentioning the leak. My indoor…
Excellent technician. Very knowledgeable and thorough.
I had my entire Heating and AC system replaced with Cool Ray Mechanical. My overall rating of their services was 5-Star from start to completion, I would highly recommend them to anyone seeking Heating and AC repair or total system replacement.
Frank, was great to have working on my project. Straight forward, no problems and cleaned up after himself. For me that is what makes the difference.
Jerry Cobb did an excellent job inspecting my Heating system and showed up on time as well.
MR.Bikram Malhan very professional and explained the installation process in a way I understood it. Thank you Mr. Malhan
Tony is very professional yet friendly He worked with us on changing our old ac with a new one He helped us allot and when above and beyond with our quote More feedback when the job is finally done Julio is very informative and professional He was on time and explained the process thoroughly And at the end he…
Alex Barnes was great! He was thorough with his explanations and he answered all of our questions. He was personable and professional, besides my cat loved him. We are excited to get our new HVAC installed, THIS WEEK! We feel really lucky to get an installation so soon before the Hotlanta heat kicks into high gear.…
Best service ever! Thank you so much
Alex Oliveira did an excellent job identifying problems with our system and presenting several solution options. Highly recommend!
Excellent sales job
Very Professional , a subject matter expert, and on time
Sara’s was thorough and left us with a working heater . Wonderful Job well done.
John Ramos and Hunter were here all morning to install new AC condenser and coils for lower level. Very professional- informative- explained everything. Laid out floor cloths on basement level to protect carpet.
Was on time, professional as well as thorough.
Thank you for quick and informative service. Mr. Delabra was very professional and kind.
👍🏾👌🏾
No complaints, will buy a new A.C.
Cool Air installed our Generac Generator today. They were such a pleasure to work with. Polite. Professional. Knowledgeable. It was an extreme pleasure to work with them.
Julian provided impeccable communication along with awesome service which in my opinion is reflective of Cool Air Mechanical’s commitment to excellence in service and quality craftsmanship. Called ahead to notify of arrival time, provided periodic updates of service being performed and upon completion initiated a…
I value the responsiveness given that my furnace was down and my 93 year old Mom was freezing. They sent a tech the same day I called to assess the situation. Another tech arrived the next morning and solved the problem! I'm a happy customer (and daughter)!
I’m very satisfied and love the Willingness to help the customers and Donald Landry was an excellent help to guide me through the process so I can manage my system from every where I’m.
Nema was excellent. Incredibly pleased..great service.
Daniel was most professional and knowledgeable about his products and services.
Knowledgeable and curious associates
He is good, fast and knows what to do. He just needs to work a bit more on the cleaning side.
The install team were professional and took pride in their work. They had great customer service as well!
My salesman, David Scott was great and easy to work with. Julio and his installation crew were professional and fast! I have new carpet in my house and was concerned about it getting dirty but the guys did a great job wearing booties and put down tarp in all of the work areas. Very happy with the experience and my new heat and air system!
This is a wonderful company to deal with. Their prices are very competitive. I purchased my HVAC from them, and they installed it quickly with no mess. I also have them service my units, and they never try and sell me something I don't need. I would absolutely recommend them and will use them when my second HVAC system fails.
Very fast and professional!
Chad was great. Showed up early for an emergency 🚨 call and quickly assessed the situation. He could not have been more polite.
Keith Kinchen was so informative and explained everything so carefully. He took his time to explain everything that was needed and was so thoughtful about what makes the most sense. I highly recommend him!
Keith was amazing and provided excellent, knowledgeable, and very professional information and feedback!
Amazing customer service and super knowledgeable. Daniel informed us of things that were wrong that ended up saving our lives. Carbon monoxide leak. Amazing company!!
Jorge and his crew were incredibly professional, courteous, efficient and friendly. They had the utmost respect for my home and for my little dog. I was very impressed with the installation of the new HVAC system. I would choose them again and again. They are GREAT!!!!
This was for evaluation of a broken air conditioner. Tim was extremely thorough and made very informed suggestions and gave several options to meet our needs
Capable, hardworking, courteous, polite, knowledgeable, Quick yet precise. We felt the comfort of a job well done.
Jason Davis CoolAir Mechanical was most thorough and outstanding to work with - from examining the plumbing issues to quote to doing the work. Excellent work!
Ricardo and his team did a wonderful job. Clear and helpful about what he did and the new changes.
I needed to replace my heating/cooling systems. I got in touch with cool air through Costco. They were very professional, they showed up on time and completed the install in a timely maner.
Bryan, was able to diagnose the problem we had with a brand new unit. Bryan and the people of cool air where able to fix the problem in a timely manner.
Jorge and team at Cool Air mechanical has done an awesome job for us again. They did such as great job replacing our first unit that I had to ask them to replace our second one as well. They came on time, quickly did their work, did everything to make sure they didn’t make a mess, and cleaned up after they were…
On time, good communication, got my AC working quickly and at a very reasonable cost.
Keith was very professional and attentive to what my needs for cooking and air were. He kept me updated with the status of his arrival and was very knowledgeable. We are still on the quoting phase of the business but judging by this initial encounter I am really looking forward to doing business with them.…
Thank you, Bryn P.! Mr. Harris Update: JULY 25, 2023 - Mr. Gonzalez & Crew installed the new unit today. It was 92° today and the attic was extremely hot which is where the unit is located. I don't know how he did it, but he successfully installed the unit! Thank you Mr. Gonzalez for your professional, courteous and pleasant service. Mr. Harris
Very satisfied with the work. HVAC installation.
“Z” is a very good salesman, knows his product well, and is quite personable.
Guys were early even. Efficient, polite and concerned about keeping things clean.
Great job by Mr. Johnson who explained what our system needed. It is due to this relationship that I am looking for cool air to quote me on a generac system too.
Cool Air Mechanical is incredibly professional and trustworthy. They have consistently overdelivered in our interactions with them. We have had a contract for two air systems with them for about 4 years, and we have always been happy with their work. Their technicians are honest, respectful, friendly, professional…
Great staff. Tim and Jean Paul went the extra step to ensure we were satisfied with the HVAC product and services.
Professional and very thorough in explaining status of unit and replacement. Details provided in simple layman terms for my complete understanding. Great job explaining warranty and all available services that come with unit. Explained cost and applied available discounts. Excellent, impressed with explanations and…
Had my hvac system replaced. The scheduling, communication, and actual work was all done in a prompt and professional manner. No complaints.
Great service , Alex Oliveria and Zack Brannon Were very professional and knowledgeable in getting my AC system up and running again . Thank you Guys you’re the best.
Employees arrived on time and were very professional. They cleaned really well before they left.
Inspection of water fixtures to ensure proper water conservation to have service turned on
Excelente
Very good presentation and explains.
Marvin Picon was an absolute pleasure to deal with. Punctual, professional, highly skilled and great quality of work with a great attitude. He was very courteous and polite and respectful of my time and needs.
Very professional, was punctual on time.
Pedro arrived on time and was very friendly! He walked us through what he was doing and helped us set up our new thermostat. We now have our new HVAC system installed just in time for the Summer heat.
The guys did an excellent job. They were professional and very knowledgeable.
Cool Air Mechanical installed our new heating and A/C systems and provides our annual maintenance on those systems. Very professional technicians.
After installs of new heat furnace, ac unit installed months ago also by Cool Air Mechanical stopped cooling. Visit by 2nd tech showed "Sound Blanket" used by Cool Air tech to cover outdoor components damaged the ac unit. Even though the tech added tefrigrant, ac isn't cooling. We are very frustrated with Cool Air…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$295 |
| A/C system maintenance | 836 | $39–$393 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $205–$942 |
| A/C system repair | 566 | $209–$793 |
| Heating system installation | 530 | $1.4k–$2.5k |
| Heating system maintenance | 460 | $37–$251 |
| Repair HVAC | 334 | $224–$535 |
