How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECool Air Mechanical
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for plumbing leak detection
Clear ✕All 68 Google reviews tagged “Plumbing leak detection” · showing 20
Cool Air is the Best!! David was on time and did a did a great repair job on my waterline that I put a nail through. He cut as small a hole in my wall so the repair I would need to make wasn’t too large. In the past, I have had Cool Air repair 3 previous pinhole leaks and should that issue happen again, I will…
Work performed per the estimate. Two plumbing issues corrected.
I been a costumer with Cool Air Mechanical for years! My Technician Terry H. Is the best! He Knows my HVAC units in & out. I highly recommend C.A.M.
Incredible technician totally professional!best guy ever
I purchased new HVCA unit installed by Cool Air in 2017, however the reason I renewed my maintenance contract is because of technician Nima Naderpour. Nima is professional, trustworthy and honest. He knows his work and takes great care of his customers. I recommend Cool Air trusting that other technicians are like Nima!
our serviceman was polite and professional; Great Job
The guy was professional, kind and punctual.
Excellent customer service. Very knowledgeable in the whole process. The 2 men that came to fix our issue were so nice!
On time and professional. Jason has been here before , that is a real plus in my mind. I spent 32 yrs in the Service Business, so I appreciate professionalism.
On time, very thorough. I trust these guys.
Damian is Great technician!
I have been enjoying Cool Air services for 12 years now. They are the best ! Several technicians have come to do the job, and they are all amazing profesionals. I have had favorites in the past, and today I can add one more to my list: Mr. Robert Watson. I truly appreciate the peace of mind that comes with a job well done. Thank you!
Always excellent service and quick response would never use anyone else. Jason Davis was great!!
We had a leaking drain line in our basement. Tommy Shanks came out, inspected the issue, walked us through the fix and our options. He was very knowledgeable and professional and went above and beyond to address our problem. Thanks Tom we appreciate your attention to detail to ensure our issue was resolved.
Terry Hightower is knowledgeable , dependable, and kind He always arrives on time, checks everything thoroughly, and treats my husband (who wants to watch everything) with kindness and friendliness My husband has Alzheimer and this means a great deal to him He is happy to see Terry visit every 6 months to check…
Troy did a great job handling our troubleshooting servicing with professionalism and detail.
Jason Davis was great
These guys were AWESOME! They just dug in and solved tricky problems with the kitchen sink, then tackled a clogged dryer vent, cleared it and adjusted it to correct a previous marginal installation! Thanks much!!
Chris is by far the best representative from a service provider that I have ever worked with. I had a significant water leak, on the weekend, and basically was at the mercy of whomever I could find. I remembered that my HVAC vendor, Cool Air, had a plumbing division. They were very responsive and assigned what I…
Chris was professional and polite. Proactive found things I needed. Water flow is better. Found my pin hole leaks replaced pipe. Love it. A+++++ job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$295 |
| A/C system maintenance | 836 | $39–$393 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $205–$942 |
| A/C system repair | 566 | $209–$793 |
| Heating system installation | 530 | $1.4k–$2.5k |
| Heating system maintenance | 460 | $37–$251 |
| Repair HVAC | 334 | $224–$535 |
