How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty88−1.2Momentum penalty79−2.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORECool Air Mechanical
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 11,127 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Air Mechanical for 8 kinds of job.
Cool Air Mechanical for plumbing leak detection
Clear ✕All 68 Google reviews tagged “Plumbing leak detection”
Cool Air is the Best!! David was on time and did a did a great repair job on my waterline that I put a nail through. He cut as small a hole in my wall so the repair I would need to make wasn’t too large. In the past, I have had Cool Air repair 3 previous pinhole leaks and should that issue happen again, I will…
Work performed per the estimate. Two plumbing issues corrected.
I been a costumer with Cool Air Mechanical for years! My Technician Terry H. Is the best! He Knows my HVAC units in & out. I highly recommend C.A.M.
Incredible technician totally professional!best guy ever
I purchased new HVCA unit installed by Cool Air in 2017, however the reason I renewed my maintenance contract is because of technician Nima Naderpour. Nima is professional, trustworthy and honest. He knows his work and takes great care of his customers. I recommend Cool Air trusting that other technicians are like Nima!
our serviceman was polite and professional; Great Job
The guy was professional, kind and punctual.
Excellent customer service. Very knowledgeable in the whole process. The 2 men that came to fix our issue were so nice!
On time and professional. Jason has been here before , that is a real plus in my mind. I spent 32 yrs in the Service Business, so I appreciate professionalism.
On time, very thorough. I trust these guys.
Damian is Great technician!
I have been enjoying Cool Air services for 12 years now. They are the best ! Several technicians have come to do the job, and they are all amazing profesionals. I have had favorites in the past, and today I can add one more to my list: Mr. Robert Watson. I truly appreciate the peace of mind that comes with a job well done. Thank you!
Always excellent service and quick response would never use anyone else. Jason Davis was great!!
We had a leaking drain line in our basement. Tommy Shanks came out, inspected the issue, walked us through the fix and our options. He was very knowledgeable and professional and went above and beyond to address our problem. Thanks Tom we appreciate your attention to detail to ensure our issue was resolved.
Terry Hightower is knowledgeable , dependable, and kind He always arrives on time, checks everything thoroughly, and treats my husband (who wants to watch everything) with kindness and friendliness My husband has Alzheimer and this means a great deal to him He is happy to see Terry visit every 6 months to check…
Troy did a great job handling our troubleshooting servicing with professionalism and detail.
Jason Davis was great
These guys were AWESOME! They just dug in and solved tricky problems with the kitchen sink, then tackled a clogged dryer vent, cleared it and adjusted it to correct a previous marginal installation! Thanks much!!
Chris is by far the best representative from a service provider that I have ever worked with. I had a significant water leak, on the weekend, and basically was at the mercy of whomever I could find. I remembered that my HVAC vendor, Cool Air, had a plumbing division. They were very responsive and assigned what I…
Chris was professional and polite. Proactive found things I needed. Water flow is better. Found my pin hole leaks replaced pipe. Love it. A+++++ job.
Mike Pharr was very knowledgeable.. He very professional and thorough. He was courteous and on time . Excellent to work with.
Service Technician was very professional, on time, respectful, determined the problem and replaced and repaired the water pressure. He also cleaned the water up from the drip pan. He provided quality service.
Tommy was great. Skilled at his job and honest about the unpredictability of locating a burst pipe.
Just had another bi-annual PM (06/22/19) this afternoon on my 2 units (left/right) and not disappointed again..., Cool Air called earlier in the week to schedule, called prior to arrival and was on time..., professional, communicative, honest and thorough - couldn’t ask for anything more met my expectations - Cool…
Mike came out to the call earlier than the quoted time, which is amazing. Figured out the issue and was able to fix it right away.
Jason is OUTSTANDING! You need to promote him now and have him train all of your service men! He is a the epitome of professionalism and excellence!
Have used Cool Air for seven years with my heating,A/C, and water heater. Today was the first time with Mike Pharr. Efficient friendly and thorough. I’m one happy camper.
Jason Davis was very professional and delivered great service.
While the cost of installation was much higher than I expected Mike’s ability to communicate and to be direct as well as professional took away much of the “ ouch “. He did a quality job. He was very personable as well. You’d do well to get him as your plumber!
Excellent service and quality you can count on!
He seemed extremely knowledgeable and was very personable.
Very professional !!! Thank you so much !
Very Professional and very Acomadating Very Cordial and a very Genuine Person All Cool Air People are Very Professional and Friendly
Reliable, honest, and capable service technicians.
The Cool Air plumber who worked at my home, Tommy, was both knowledgeable and efficient. I especially appreciated his professionalism and patience as we had to deal with a rather difficult situation.
Jason did a great job, he decided what needed to be done and came today and did the repair. He was efficient and a really nice and … good job!!!
Mike was very professional, helpful and efficient. I will definitely call again if i need further services.
Very professional and courteous!
The service tech Mr. Phillip, that came out was very pleasant and professional. I would recommend him and the company. Thank you!
Phillip is an outstanding plumber!! Highly recommended!!
Administrative /Office staff has been helpful and accommodating; Techs are on time and personable. Although I would like the yearly maintenance plan to be less expensive, it is still reasonable and provides a complete assessment of my HVACs. Lastly, I appreciate Cool Air's affiliation with COSTCO. As a 35-year…
Great experience with Christopher Jones for our sewer line repair! He was the on-call plumber the night our sewer line backed up in our house, and he helped walk us through what to do until he could come out next day. Very friendly, contacted us when on the way, and explained what he found during the initial visit…
Sekhu was wonderful! Professional, friendly, knowledgeable, helpful and on time (actually arrived early!). We had a great experience with AC repair and maintenance.
Last night at 9:30pm we noticed a leak in our basement coming through the ceiling and down the walls of two rooms. I contacted Cool Air Mechanical and within 45 minutes Nate was at my house. He identified the problem very quickly, explained what was wrong and repaired the busted pipe. He also advised on what I…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1366 | $37–$295 |
| A/C system maintenance | 836 | $39–$393 |
| Install AC | 665 | $1.5k–$3.2k |
| HVAC system repair | 655 | $205–$942 |
| A/C system repair | 566 | $209–$793 |
| Heating system installation | 530 | $1.4k–$2.5k |
| Heating system maintenance | 460 | $37–$251 |
| Repair HVAC | 334 | $224–$535 |
