Experts Reviews · Company report
Cool Air Mechanical logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%7+1.1Craft & service 20%86+17.2Value 10%23+2.3Momentum 8%5+0.4Track record 7%98+6.9Accountability 5%11+0.6Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Cool Air Mechanical

Atlanta, GA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.9★ from 11,127 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Cool Air Mechanical is better than 11% of HVAC contractors.F
11
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Cool Air Mechanical is better than 7% of HVAC contractors.F
7
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Cool Air Mechanical is better than 86% of HVAC contractors.A
86
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Cool Air Mechanical is better than 23% of HVAC contractors.D
23
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Cool Air Mechanical is better than 5% of HVAC contractors.F
5
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Cool Air Mechanical is better than 98% of HVAC contractors.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Cool Air Mechanical is better than 11% of HVAC contractors.F
11

Reviews for your job

Customers hired Cool Air Mechanical for 8 kinds of job.

Cool Air Mechanical for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 82 Google reviews tagged “Plumbing pipe repair” · showing 20

JoanieLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Phillip Watkins did an OUTSTANDING job replacing my A/C's coil. It took several hours and I felt confident that he has the experience and knowledge to do the job because this was his third visit to my home and I have become familiar with his expertise. Why? Because Phillip is trustworthy, knowledgeable in all things…

Paid $1–200Great priceHVAC system maintenancePlumbing pipe repair
Joy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jairo is an excellent technician! Very professional & fixed the problem. Highly recommend

Plumbing pipe repair+ Professionalism
RichardLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bill was very communicative & knowledgeable.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Louis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Cool Air is the Best!! David was on time and did a did a great repair job on my waterline that I put a nail through. He cut as small a hole in my wall so the repair I would need to make wasn’t too large. In the past, I have had Cool Air repair 3 previous pinhole leaks and should that issue happen again, I will…

Plumbing leak detectionPlumbing pipe repair
Jay13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Provided an explanation of issues with my hvac and fought for discounts for me. Thanks!

Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
NamasLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mike Pharr of Cool Air Plumbing came to fix leaky faucet/valve outdoors. He suggested that we replace not only the valve outside but also the control valve inside the house. He was highly professional in the job. While fixing the valve he noticed that the pipe was slightly damaged and we could have lived with this.…

Plumbing pipe repairFaucet repair+ Professionalism
Ken5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Work performed per the estimate. Two plumbing issues corrected.

Paid $400–500Great pricePlumbing leak detectionPlumbing pipe repair
Dr.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fantastic Service!! The he was helpful, informative, quick and guided me into what was needed.

Ductless heating & A/C servicesPlumbing pipe repair+ Responsiveness+ Value
ELVYN7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I been a costumer with Cool Air Mechanical for years! My Technician Terry H. Is the best! He Knows my HVAC units in & out. I highly recommend C.A.M.

Plumbing leak detectionPlumbing pipe repairA/C system maintenance+ Quality+ Value
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The technicians were thorough and courteous as always.

Plumbing pipe repair+ Responsiveness+ Value
MichaelLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bill and Calvin were great. They both did an awesome job.

Plumbing pipe repair
AnLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

David Flagor and Cool Ray are top notch on service and customer support for this visit. Highly Recommend ☆☆☆☆☆

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jason was my technician for repairing a dead valve on my hot water heater, and when I mentioned I wanted an additional water cutoff valve installed elsewhere he was extremely helpful with making sure I knew all of my potential options. When he was working on the repairs he was extremely professional and quick. He…

Water heater installationPlumbing pipe repair+ Quality+ Professionalism
CharlesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome evaluation of my A/C system needing an emergency shutoff valve that the builder failing to include this system on my home unit. I really appreciate this tech person paying attention to detail. Great job!! Also, recent issues were resolved in a timely manner.

A/C system repairPlumbing pipe repairDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
EneidaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jason is the ultimate professional. He is prompt, courteous, and reliable.

Toilet installationPlumbing pipe repair
DonLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Trust Bill Parker to do our job as he’s done great work for us before. Wry responsive and nice personal touch. Will continue to use him for jobs as long as he is available

Plumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Gib1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leaking drain line in our basement. Tommy Shanks came out, inspected the issue, walked us through the fix and our options. He was very knowledgeable and professional and went above and beyond to address our problem. Thanks Tom we appreciate your attention to detail to ensure our issue was resolved.

Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism+ Value
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

On the first floor of our house we have a sump pump that was very old and needed replacement. Jason Davis arrived on time and got the repairs done. He’s very knowledgeable about what he does and does it well.

Plumbing pipe repair
Roger13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Patrick Bures did a great job repairing our system.

HVAC system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to get an appointment the next day for a free estimate. Tommy was very prompt and professional. He quickly diagnosed my problem, provided the estimate, and even had the pressure reducing valve and other equipment on the truck to perform the work right then. Very professional and the work was great…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (62 more) →

Price

$466+45% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 60%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance1366$37–$292
A/C system maintenance836$54–$441
Install AC665$1.5k–$3.2k
HVAC system repair655$192–$955
A/C system repair566$209–$880
Heating system installation530$1.4k–$2.8k
Heating system maintenance460$54–$292
Repair HVAC334$236–$840

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