How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECool Care Heating and Air Conditioning
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 356 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Care Heating and Air Conditioning for 8 kinds of job.
Cool Care Heating and Air Conditioning for a/c system maintenance
Clear ✕All 70 Google reviews tagged “A/C system maintenance” · showing 20
Will did an excellent job diagnosing the problem, and was available to perform the work the very next day. He was very personable and took great care in repairing our system. I would highly recommend him and the team at Cool Care to anyone.
Great service. Quick turnaround.
Cool Care has been a great company to work with and truly a win-win partner. They do an excellent job of explaining issues in a simple, easy-to-understand way, provide outstanding follow-up, and communicate directly with tenants when needed. They are reliable, professional, and their technicians are knowledgeable…
Professional, courtesy and prompt in providing AC service. I would, without any hesitation, recommend Cool Care for your air-conditioning needs. They are knowledgeable and 100% trustworthy in their work.
Always get excellent service. Their techs are always friendly and straight forward.
Cool Care has a lot of five star reviews because they're a great company. Maybe if all companies were like this, there'd be less road rage and existential angst. Think about how much better life would be. Also, I'm a long time Spring Branch resident and like that they're in the hood. And, I recommended them to my…
Angel was very friendly and knowledgeable, explaining in detail how the system was performing and what was recommended to keep it running optimally. They always provide great customer service and I would highly recommend using Cool Care to anyone in need of AC/ HVAC care.
Chris was our sales advisor and project manager and he also worked on the job as well. We had some balancing and needing to address a whining noise in the system and they did everything possible to address the situation. His team was courteous and professional. I would highly recommend Cool Care. Thank you.
Thanks for keeping my AC and Heat in top form. Appreciate the reminders on maintenance checks due. Keep up the great work.
On time. Pleasant and competent repairman. Will use again and glad to recommend to others.
Great Communication, Great Service and Prompt
Great company they install and maintain to very high standards. Service techs are knowledgeable, proficient, and respectful. Office staff very easy and accommodating to deal with.
I have used the Cool Care Team for years and completely satisfied with the response time and quality of work !! Chris and his team are honest and quick to complete all the work.
The Cool Care team is the best! They are honest, do great work and I would highly recommend them to anyone!
Very professional and great communication.
Marco and his colleague were very professional and walked us through their steps. They came out for an initial diagnostic, and found some easy fix issues that they took care of right away. They also quoted us out for future work if we decided to fix what the previous owner installed. No pressure to purchase…
This is the best a/c company in Houston! They know what they are doing, they have fair prices for new systems, they are responsive for urgent repairs (especially if you are in their maintenance program) and they are honest and trustworthy—which isn’t something you can say for some of their competitors, who are happy…
Great company and great people! I can not say enough good things about them. Price is very competitive, they were on time or early for every appointment, and fixed everything right the first time. What more could you ask for?
Daniel did a great job. He was thorough, competent, and unobtrusive.
Always on time and they make recommendations to save me money
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 70 | $83–$351 |
| HVAC system maintenance | 67 | $114–$432 |
| A/C system repair | 37 | $227–$684 |
| Heating system maintenance | 33 | $78–$292 |
| Repair HVAC | 24 | $78–$845 |
| Install AC | 20 | $1.6k–$3.7k |
| HVAC system repair | 15 | $209–$1.2k |
| HVAC duct & vent installation | 15 | $1.6k–$3.4k |