How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECool Care Heating and Air Conditioning
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 356 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Care Heating and Air Conditioning for 8 kinds of job.
Cool Care Heating and Air Conditioning for HVAC system maintenance
Clear ✕All 68 Google reviews tagged “HVAC system maintenance” · showing 20
Cool Air owner, office staff, and technicians are very responsive and reliable. They recently installed a new A/C unit when the old one needed replacing. We are very pleased with the installation and performance of the new unit. They most recently performed annual maintenance service on that unit and the other one…
Colby and his partner did a great job with communication about when they would arrive and did a great thorough job on inspecting and repairing what needed to be done on my heater. Everyone from the person who set my appointment to the technicians are always so professional and kind and helpful!
Honest, small business attention given to the customer.
Will did an excellent job diagnosing the problem, and was available to perform the work the very next day. He was very personable and took great care in repairing our system. I would highly recommend him and the team at Cool Care to anyone.
I have owned homes for 40 years and am in property management. Cool care and their techs are so professional, responsive and honest. Could not ask for a better HVAC company.
Technicians are always professional, hardworking, and knowledgeable. I’ve been a customer for over 5 years, and have always been pleased with the service!
Cool Care has been a great company to work with and truly a win-win partner. They do an excellent job of explaining issues in a simple, easy-to-understand way, provide outstanding follow-up, and communicate directly with tenants when needed. They are reliable, professional, and their technicians are knowledgeable…
Very professional, quick to respond, very informative, offer mulitple payment optionals, I recieved 3 quotes from 3 different companies pricing was about the same for 2 of them 3rd was higher. Installation was fast.
Very professional and prompt with great service from a locally owned company.
So far this company has been very good todeal with
Cool Care has a lot of five star reviews because they're a great company. Maybe if all companies were like this, there'd be less road rage and existential angst. Think about how much better life would be. Also, I'm a long time Spring Branch resident and like that they're in the hood. And, I recommended them to my…
Always good work and I find the super honest. Really good company. Never pushy on sales like other places.
Upstairs unit quit cooling , called Cool Care and they had a tech at my home is about an hour, fixed my problem in about 15 min. and we are cool again, you can't beat service like that.
I have been with Cool Care for 8 years since they installed my new system. They are ALWAYS on time, very efficient, never too many questions. No reason to ever shop around - be Cool - use COOL CARE. # 1 in Houston
Cool Care does regular A/C maintenance for us and have always been thorough and honest with their evaluations. They found a leak in the fan coil unit and replaced it. This required them to rebuild the plenum box and reconnect all the duct work. They did an excellent job. I would definitely recommend them.
Called for an A/C problem that they were able to fix the same day. Excellent service and incredibly friendly. Will took the time to show and explain our system and talk us through the issues, which was greatly appreciated. Very highly recommended!!
Angel was amazing!! He was so kind and knowledgeable. Very polite with great manners!! He told me step by step what he was doing, even showed me before and after pictures. Couldn’t be happier!
Angel was our tech today and he arrived on time and gave us a heads up call to let us know when he would be to the house. Worked efficiently and provided great customer service. Would recommend Cool Care to anyone looking for A/C and heating services.
All went well as usual!
Wonderful service. Angel did a great job explaining everything
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 70 | $83–$351 |
| HVAC system maintenance | 67 | $114–$432 |
| A/C system repair | 37 | $227–$684 |
| Heating system maintenance | 33 | $78–$292 |
| Repair HVAC | 24 | $78–$845 |
| Install AC | 20 | $1.6k–$3.7k |
| HVAC system repair | 15 | $209–$1.2k |
| HVAC duct & vent installation | 15 | $1.6k–$3.4k |
