How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECool Care Heating and Air Conditioning
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 356 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Care Heating and Air Conditioning for 8 kinds of job.
Cool Care Heating and Air Conditioning for HVAC system repair
Clear ✕All 15 Google reviews tagged “HVAC system repair”
Our condensate line ruptured and water sprayed all over our attic. We were extremely stressed because we were dealing with an overheated house and the water damage. Will and team were great! Not only did Will calmly reassure us, he diagnosed the problem and provided an honest appraisal and rapid solution. We had our…
Will from Cool Care showed up on time and gave me so much information about the status of my cooling system. I had been without AC for 48 hours because I was out of town and he had me fixed up with a new motor at a fair price within hours. Can't say enough good things about my first interaction with this company.
Will did an excellent job diagnosing the problem, and was available to perform the work the very next day. He was very personable and took great care in repairing our system. I would highly recommend him and the team at Cool Care to anyone.
I have owned homes for 40 years and am in property management. Cool care and their techs are so professional, responsive and honest. Could not ask for a better HVAC company.
Cool Care has been a great company to work with and truly a win-win partner. They do an excellent job of explaining issues in a simple, easy-to-understand way, provide outstanding follow-up, and communicate directly with tenants when needed. They are reliable, professional, and their technicians are knowledgeable…
Jose did a great job. Very efficient and professional. Pricing was very fair I thought.
Very professional and prompt with great service from a locally owned company.
Cool Care has a lot of five star reviews because they're a great company. Maybe if all companies were like this, there'd be less road rage and existential angst. Think about how much better life would be. Also, I'm a long time Spring Branch resident and like that they're in the hood. And, I recommended them to my…
Always good work and I find the super honest. Really good company. Never pushy on sales like other places.
Cool Care does regular A/C maintenance for us and have always been thorough and honest with their evaluations. They found a leak in the fan coil unit and replaced it. This required them to rebuild the plenum box and reconnect all the duct work. They did an excellent job. I would definitely recommend them.
Called for an A/C problem that they were able to fix the same day. Excellent service and incredibly friendly. Will took the time to show and explain our system and talk us through the issues, which was greatly appreciated. Very highly recommended!!
Great job! Repair technician was knowledgeable, friendly, and explained everything.
We recently purchased a home, and our initial call to Cool Care was simply to give us an inspection of the system. Chris came out and gave everything the once over and found the while the equipment itself was new, the installers re-used the original ductwork and drain lines. The problem was that in order to do so,…
Excellent Customer Service and Knowledgeable Repair Service.
The owner Chris is always willing to go above and beyond to help anytime ive got an issue or even a question. Their pricing is great and will always explain why something is being done a certain way and what that benefit might be.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 70 | $83–$351 |
| HVAC system maintenance | 67 | $114–$432 |
| A/C system repair | 37 | $227–$684 |
| Heating system maintenance | 33 | $78–$292 |
| Repair HVAC | 24 | $78–$845 |
| Install AC | 20 | $1.6k–$3.7k |
| HVAC system repair | 15 | $209–$1.2k |
| HVAC duct & vent installation | 15 | $1.6k–$3.4k |