How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECool Care Heating and Air Conditioning
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 356 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Care Heating and Air Conditioning for 8 kinds of job.
Cool Care Heating and Air Conditioning for heating system maintenance
Clear ✕All 33 Google reviews tagged “Heating system maintenance”
Chris was our sales advisor and project manager and he also worked on the job as well. We had some balancing and needing to address a whining noise in the system and they did everything possible to address the situation. His team was courteous and professional. I would highly recommend Cool Care. Thank you.
Thanks for keeping my AC and Heat in top form. Appreciate the reminders on maintenance checks due. Keep up the great work.
On time. Pleasant and competent repairman. Will use again and glad to recommend to others.
Great company they install and maintain to very high standards. Service techs are knowledgeable, proficient, and respectful. Office staff very easy and accommodating to deal with.
I recommend this company, their services, and their equipment. They send timely reminders of when each scheduled maintenance is due, provide options for scheduling to fit your busy life, and will even provide any necessary filters if you do not have them on-hand. Their techs are prompt, courteous, and quite…
Cool Care was on time for the appointment. They always use shoe covers to protect my wife's floors. Their work was very professional and of course the invoice was zero dollars, due to the maintenance agreement I have. Overall, I think that there is no better AC company to do business.
Always impressed with the Cool Care team.....from the office staff to the technicians. I'm so glad they were referred to me. Highly recommend using this company.
As a long time Cool Care client for my primary residency I engaged them for my investment properties AC maintenance program. Super reliable, responsive and professional to the highest standards. I can only recommend Cool Care if you are having an HVAC issue or you want to avoid those issues and enroll into their maintenance program.
Best air conditioning service we have ever had! So responsible and honorable. Evaluated everything carefully and honestly. Communicated service options and everything as he was working to solve our problem. Replaced the capacitor, did a heavy purge on drain lines that were clogged, and I purchased a Care Club…
We love this company! Great boss, great employees and a great product. They completely redid our condo at a fraction of the cost of their competition, and they did it all in one day! Really fantastic customer service.
I signed up for the AC/Heater check-up twice a year. Chris came by for my winter service. I noticed a light in my attic had dislodged and he fixed it for me. This was not something that was on his "to-do" list, but fixed it anyway. Wonderful ethics!!!
Cool Care has excellent customer service. Technicians are friendly and honest and prompt. Highly recommend Cool Care for all air conditioning needs.
The service is great. We had a professional and helpful maintenance guy helping us fixing our AC at the house. I would highly recommend this business to use.
Cool Care called me with a reminder for my fall check-up, which I really appreciated. Michael was friendly, courteous, competent and professional, and wore a mask and shoe covers. Couldn't ask for anything more! Updated July 19, 2021: Cool Care has been incredibly helpful and patient while I worked through what…
Quick, professional service.
Have used Cool Care H-A/C for near 10 years now. Always responsive, professional, quick-to-solve and cost-conscious. Great job every time so far. Great job each time!
We have used Cool Care for several years now. Excellent service.
Very friendly, professional, and honest. Would recommend!
Service was effective and professional. Work was explained thoroughly before it was performed and was given a thorough explanation of my entire system before leaving. Fully satisfied with the work done at the time of writing. Update: Service was performed for annual cooling check-up. Done well and cleaning of…
Great team, dependable and I have confidence in their work. It's rare to say in this industry, but I truly trust them and feel like I am treated right.
Great service, honest and trustworthy. I highly recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 70 | $83–$351 |
| HVAC system maintenance | 67 | $114–$432 |
| A/C system repair | 37 | $227–$684 |
| Heating system maintenance | 33 | $78–$292 |
| Repair HVAC | 24 | $78–$845 |
| Install AC | 20 | $1.6k–$3.7k |
| HVAC system repair | 15 | $209–$1.2k |
| HVAC duct & vent installation | 15 | $1.6k–$3.4k |