How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECool Care Heating and Air Conditioning
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 60 heat pump installation services · 4.9★ from 356 Google reviews
Report card
Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Cool Care Heating and Air Conditioning for 8 kinds of job.
Cool Care Heating and Air Conditioning for repair HVAC
Clear ✕All 24 Google reviews tagged “Repair HVAC”
Will did an excellent job diagnosing the problem, and was available to perform the work the very next day. He was very personable and took great care in repairing our system. I would highly recommend him and the team at Cool Care to anyone.
Cool Care has been a great company to work with and truly a win-win partner. They do an excellent job of explaining issues in a simple, easy-to-understand way, provide outstanding follow-up, and communicate directly with tenants when needed. They are reliable, professional, and their technicians are knowledgeable…
Great company they install and maintain to very high standards. Service techs are knowledgeable, proficient, and respectful. Office staff very easy and accommodating to deal with.
Cool Care was on time for the appointment. They always use shoe covers to protect my wife's floors. Their work was very professional and of course the invoice was zero dollars, due to the maintenance agreement I have. Overall, I think that there is no better AC company to do business.
Wow. What a FANTASTIC company to work with. We've had work done on our HVAC system by multiple companies around the area, and I have never been so satisfied. Not only was the work done professionally, Chris was VERY informative and gave me clear options of what needs to be done, and what could be done to improve our…
We recently purchased a home, and our initial call to Cool Care was simply to give us an inspection of the system. Chris came out and gave everything the once over and found the while the equipment itself was new, the installers re-used the original ductwork and drain lines. The problem was that in order to do so,…
We love this company! Great boss, great employees and a great product. They completely redid our condo at a fraction of the cost of their competition, and they did it all in one day! Really fantastic customer service.
I have used this company for four years and they are always very professional in every way.
After talking to several different companies, Chris @ Cool Care was by far the most knowledgeable and gave me the most thorough analysis of our problem. We replaced the entire A/C system and all new duct work, and now the system is working like a champ. Highly recommend using Cool Care.
Well trained technician, well mannered , and explained what they did! We have a 1955 home that needed some TLC. Happy to have this company as my AC go to company!!!
Have used Cool Care H-A/C for near 10 years now. Always responsive, professional, quick-to-solve and cost-conscious. Great job every time so far. Great job each time!
Tech did a great job and prices were very reasonable. Professional equipment, great people, nice to have a trustworthy A/C company to call on
Chris was very honest during his first visit and have us a no-hype quote. During the installation day, Chris and his team were very professional and did an excellent job both inside the house and in the attic. The job was very professionally done. Chris is your guy for if you need a perfectionist to do your job. He…
We have an airbnb with unusual 2 air conditioning set up. The guys from cool care spent a lot of time figuring out our set up and diagnosing issues. The pricing was good, so we decided to take them up on their maintenance program, which is a monthly fee. Right after that we had to call them for our 2nd unit and…
They were very responsive and arrived on time. They diagnosed the issue and the repair estimate was reasonable and can be done quickly. Overall a very pleasant experience.
Maurice Jackson is an outstanding air condition technician. He came to my house to install a sound blanket on a noisy Ruud Air Conditioning Compressor. He was courteous, knowledgeable, and helpful. And, generally a very nice guy. I highly recommend him!
Great service, honest and trustworthy. I highly recommend them!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 70 | $83–$351 |
| HVAC system maintenance | 67 | $114–$432 |
| A/C system repair | 37 | $227–$684 |
| Heating system maintenance | 33 | $78–$292 |
| Repair HVAC | 24 | $78–$845 |
| Install AC | 20 | $1.6k–$3.7k |
| HVAC system repair | 15 | $209–$1.2k |
| HVAC duct & vent installation | 15 | $1.6k–$3.4k |
