Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%56+13.6Value 14%96+13.6Replies to reviews 7%38+2.7Craft & service penalty90−1Momentum penalty61−3.9Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORECool Cat Fence
Salem, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 43 gate installation · 4.8★ from 211 Google reviews
Report card
Percentile vs other gate installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Cat Fence is better than 73% of gate installation.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Cat Fence is better than 56% of gate installation.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Cat Fence is better than 90% of gate installation.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Cat Fence is better than 96% of gate installation.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Cat Fence is better than 61% of gate installation.B
61
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Cat Fence is better than 38% of gate installation.D
38
Reviews for your job
Customers hired Cool Cat Fence for 8 kinds of job.
Cool Cat Fence for general repairs & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 9 Google reviews tagged “General repairs & maintenance”
Timothy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great presentation of a quality product. Price was a bit more than I expected. I haven’t made my mind up yet.
Not sureCustom fabricationGeneral repairs & maintenance
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Lucas was incredibly friendly, professional, and didn't try and upsell me. He just sold me the work that we needed, and got us a good price.
Great priceGeneral repairs & maintenance
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Josh is a very respectful and courteous young man. Gave us a complete presentation of the company and materials.
Not sureGeneral repairs & maintenance
Eddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Good deal and very good pricing
Great priceCustom fabricationGeneral repairs & maintenanceChain link fence installation
Kae6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Jesse did well with info and helping out ! He was informative and reasonable ! I had a 5 star rating with him even with our changes and add ons ! Thank you Jesse holding you to a plushie though now ! The cat ranch and Steven Cool Cat
Reasonable priceCustom fabricationGeneral repairs & maintenance
STEPHEN6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Tony and Jesus at in line fence did a great job they were on time fast and left no mess excellent communication. Thank you guys great job.
General repairs & maintenance+ Responsiveness+ Punctuality+ Quality
Jaime3 months ago★★★★★
Rating only, no written review.
Great priceCustom fabricationGeneral repairs & maintenance
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Rating only, no written review.
Not sureGeneral repairs & maintenanceFence designCustom fence construction
Jeremy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General repairs & maintenance+ Responsiveness+ Professionalism
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 16%Reasonable 56%Overpriced 7%Not sure 21%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Wood fence installation | 59 | — |
| Fence installation | 37 | — |
| Fence design | 29 | — |
| Custom fence construction | 20 | — |
| Custom fabrication | 18 | — |
| Privacy fence installation | 15 | — |
| Chain link fence installation | 11 | — |
| General repairs & maintenance | 9 | — |
