Experts Reviews · Company report
Cool Roofs - Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Cool Roofs - Memphis

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 195 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Roofs - Memphis is better than 98% of gutter cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Roofs - Memphis is better than 98% of gutter cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Roofs - Memphis is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Roofs - Memphis is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Roofs - Memphis is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Roofs - Memphis is better than —% of gutter cleaning.–
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Reviews for your job

Customers hired Cool Roofs - Memphis for 8 kinds of job.

Cool Roofs - Memphis for roof repair for storm & wind damage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$6.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair for storm & wind damage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Roof repair for storm & wind damage”

Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cool Roofs stepped in when my family needed help the most. From day one, it was clear that people mattered more to them than profit. Colt, Trey, and Lucas personally handled everything from start to finish, checking on us every step of the way and making us feel like family. They went above and beyond to meet our…

Great priceGutter repairsRoof repair for storm & wind damageRoof inspection
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a roof leak and 4 other companies either did not know what they were talking about, tried to upsell me repairs I did not need or straight up lied to me about what repairs I would need. I'm talking lies in the thousands of dollars. Then luckily I found Cool Roofs. Colton and his team came out here and quickly…

Paid $1–5,000Great priceRoof repair for storm & wind damage
Eliana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Highly recommend Cool Roofs in Memphis! The team was professional and did an excellent job. If you need roofing work, definitely reach out to Cameron Spencer (Cam)—he’ll take great care of you.

Paid $8,000–10,000Reasonable priceRoof repair for storm & wind damage
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional experience, highly recommend to anybody with residential roofing work to be done. Cameron Spencer made the process a lot easier with his professional approach.

Paid $12,000–14,000Great priceRoof repair for storm & wind damage
Samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service and very friendly staff

Paid $2,000–4,000Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Colton Inman is the best!!!

Paid $1–2,000Reasonable priceRoof repair for storm & wind damage
WesleyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fantastic company that does excellent work. Innovative solutions while others try to sell you things you don't need. Courteous, professional and willing to go the extra mile. Very impressed with their services.

Paid $4,000–6,000Great priceRoof repair for storm & wind damage
Dwayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cam Spencer is great to work with! Highly recommend ⭐️⭐️⭐️⭐️⭐️

Great priceRoof repair for storm & wind damage
Alvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you Sam for all of your help with my roof I will be recommending your company with friends and family

Great priceRoof repair for storm & wind damage
Joe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Professional, reliable, and efficient. Colton was great to work with and made the process incredibly easy. Highly recommend.

Roof repair for storm & wind damageRoof inspection
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had roofing damage from a fallen tree and Colton finished the job in a timely manner with no problems, highly recommend cool roofs!

Great priceRoof repair for storm & wind damage
Johnmhemp6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From the beginning to the end of the job I always felt informed and part of the process. I appreciate the care and value that they showed me as a customer. Thank you!

Paid $1–2,000Great priceRoof repair for storm & wind damage
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sam’s an incredible roofer, and one of the most reliable I’ve ever worked with! Would recommend Sam again and again

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Kathleen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sam is a complete professional. We had some roof damage from a storm and his company gave us a fair estimate and got the job done promptly. I would highly recommend Cool Roofs!

Paid $2,000–4,000Great priceRoof repair for storm & wind damage
jdLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sam pope is the goat! Highly recommend him and his business cool roofs

Paid $20,000+Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Donald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service, work done in a timely manner, cleaned up after the work, very professional, worked with insurance company to a satisfactory outcome

Paid $4,000–6,000Reasonable priceRoof repair for storm & wind damageGutter installation
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trey, Jon, and Lucas helped me when I had a huge oak tree come down on my house. There were several places that needed attention and they handled all of them! They were very kind and kept me filled in on all parts of the job! They turned a homeowner's nightmare into an easy process. Thank you!!!

Great priceGutter repairsAttic venting repairsRoof repair for storm & wind damage
BradLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve worked with a few roofing companies here in Memphis over the years, & never once felt the need to write a review. These guys, however, blew my expectations out of the water. They made what is usually a nightmare of an experience, simply incredible from start to finish. Sam Pope was super helpful & more…

Roof repair for storm & wind damage
elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job with replacing our roof. They helped us with coordinating all the paperwork with our insurance which we greatly appreciated their help with that process! They referred us to a contractor to install gutters who fit us in the same week for a great price on gutters! It was fantastic to work with Cool Roofs!

Attic ventingRoof damage repairRoof installation+ Responsiveness+ Punctuality+ Quality
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super professional! I definitely recommend! They walked me through the entire process from start to finish and I couldn’t be happier!

Gutter installationGutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Houston6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spoke with TA on Thursday, on Friday they made it to the house to inspect.Offered to be back on Saturday morning to do repairs before rain was coming in. By 10 Saturday morning they were finished. Highly recommend. Very professional, on time, responsive, and affordable.

Roof damage repairRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Professionalism
Lynne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $1–2,000Great priceRoof repair for storm & wind damage
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof repair for storm & wind damage

Price

$3.5k+23% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 84%Reasonable 13%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage23$438–$6.6k
Roof inspection15—
Roof installation15$10k–$21k
Roof repair12$438–$2.9k
Gutter repairs11$638–$6.8k
Gutter installation8$8.0k–$14k
Roof damage repair7$354–$1.7k
Attic venting3—

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