Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Cool Roofs - San Antonio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Cool Roofs - San Antonio

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 294 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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Reviews for your job

Customers hired Cool Roofs - San Antonio for 8 kinds of job.

Cool Roofs - San Antonio for gutter installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$3.2k

All 2 Google reviews tagged “Gutter installation”

ChaseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t recommend Joseph at Cool Roofs enough! He went above and beyond to help my fam secure a new roof. 🙏🏽 He was amazingly responsive and remarkably comprehensive in walking us through the whole process.

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Brandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cool Roofs replaced our entire roof after a recent hail storm and it looks great. We had some issues with a flat roof area though and with heavy winds and rain ended up getting a leak, that was not even related to their work. We were extremely worried because more heavy rain was coming and we already had water…

Paid $20,000+Roof repair for storm & wind damageGutter installation

Price

$4.1k+8% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 20%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage71$638–$14k
Roof inspection45$371–$4.1k
Roof repair29$539–$3.8k
Roof installation18$11k–$25k
Roof damage repair14—
Waterproofing6—
Gutter repairs6$371–$2.7k
Gutter installation2$638–$3.2k

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