Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Cool Roofs - San Antonio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Cool Roofs - San Antonio

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 294 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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Reviews for your job

Customers hired Cool Roofs - San Antonio for 8 kinds of job.

Cool Roofs - San Antonio for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Gutter repairs”

ChaseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t recommend Joseph at Cool Roofs enough! He went above and beyond to help my fam secure a new roof. 🙏🏽 He was amazingly responsive and remarkably comprehensive in walking us through the whole process.

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
Kent12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dillon was great. Quick response to my needs and arrived when they were supposed to. Wide selection of colors for gutters and looked great installed

Paid $2,000–4,000Reasonable priceGutter repairsRoof repair for storm & wind damage
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ray from Cool Roofs came out to perform an inspection on my solar panels and, while he was on the roof, also took the time to inspect my roof tiles and flashing. He found no damage and even provided pictures to show everything was in good condition. He did recommend some resealing in a few areas, and on his own…

Great priceGutter repairsRoof repair for storm & wind damageRoof inspection
HanneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Awesome leadership leads to satisfied customers 👏. Rudy and his team with Cool Roofs just did this today for me and my family. Thank you 😊

Great priceGutter repairsRoof repair for storm & wind damage
Emmanuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ray did such an outstanding job! I will definitely recommend Ray to anyone who is need roofing and gutters.

Gutter repairs
EB4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stop wasting time and call now, first and foremost Ray did a excellent job from describing the process, inspection, pricing and dealing with the insurance adjusters. Process was as described, on time, efficient and without a hassle, if I was the owner of Cool roofs I would give Ray and his crew a raise immediately.…

Great priceGutter repairsRoof repair for storm & wind damage

Price

$4.1k+8% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 20%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage71$638–$14k
Roof inspection45$371–$4.1k
Roof repair29$539–$3.8k
Roof installation18$11k–$25k
Roof damage repair14—
Waterproofing6—
Gutter repairs6$371–$2.7k
Gutter installation2$638–$3.2k

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