Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Cool Roofs - San Antonio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Cool Roofs - San Antonio

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 294 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cool Roofs - San Antonio is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cool Roofs - San Antonio is better than —% of gutter installation services.–
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Reviews for your job

Customers hired Cool Roofs - San Antonio for 8 kinds of job.

Cool Roofs - San Antonio for waterproofing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Waterproofing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Waterproofing”

Jordan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When my 84 yr old grandmother's dinner was interrupted by a large leak from roof seeping onto her dinning room table, naturally I was tasked with finding a contractor to fix the leak. The most refreshing part of the experience is that Joseph's focus was on the problem he was called for instead looking for every…

Great priceWaterproofing
ChaseLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I can’t recommend Joseph at Cool Roofs enough! He went above and beyond to help my fam secure a new roof. 🙏🏽 He was amazingly responsive and remarkably comprehensive in walking us through the whole process.

Great priceGutter repairsRoof repair for storm & wind damageGutter installation
GailLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

In the middle of all the torrential rain we’ve had this July in South Texas, our brand-new home developed a small leak in the laundry room. I called Cool Roofs, and the very same day, Kambryn came out to our home in Boerne to take a look. She climbed onto our massive, steep roof and performed an incredibly thorough…

Paid $1–5,000Great priceWaterproofingRoof inspectionRoof repair
Ilse9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were so easy to work with. I was able to get all my questions answered in a timely manner. They do a quick and beautiful job. Highly recommend!

Great priceRoof repair for storm & wind damageWaterproofingRoof repair
Alexus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My roof started leaking during the rain, so I asked my neighbors if they knew a trusted roofer, and two of them recommended Joseph. I gave him a call, and he was coincidentally in the area already. He came by quickly, assessed the issue, and scheduled me for the very next day. Joseph was extremely professional,…

Paid $1–2,000Great priceWaterproofing
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Christian- at Cool roofs was recommended by my home inspector, after getting my home appraised noticed my roof needed replacement. Christian and his team were responsive and thorough in the repair of my roof. Wow, the results are amazing and I feel like my home looks brand new! I have dogs that run around the yard…

Paid $14,000–16,000Great priceRoof repair for storm & wind damageWaterproofing

Price

$4.1k+8% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 20%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage71$638–$14k
Roof inspection45$371–$4.1k
Roof repair29$539–$3.8k
Roof installation18$11k–$25k
Roof damage repair14—
Waterproofing6—
Gutter repairs6$371–$2.7k
Gutter installation2$638–$3.2k

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