Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Coolinary Arts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Coolinary Arts

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 254 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Coolinary Arts is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Coolinary Arts is better than 95% of HVAC contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Coolinary Arts is better than 92% of HVAC contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Coolinary Arts is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Coolinary Arts is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Coolinary Arts is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Coolinary Arts for 8 kinds of job.

Coolinary Arts for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$788
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 55

All 7 Google reviews tagged “Thermostat installation”

Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve found Justin and Dylan at Coolinary Arts to be honest and very reasonable. They haven’t been pushy about needing a new system, but have shot me straight. I had them replace the unit at my old house and one day will have them re-do the system at my new house.

HVAC system repairHVAC system maintenanceA/C system maintenance
Fran12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Justin and his team are absolutely amazing! They are always there when needed day or night. They do not Hesitate to lend helping hand when needed. Great job guys!

HVAC system maintenanceA/C system maintenanceA/C system repair+ Professionalism
JOEL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great work, easy to get a hold of and prompt service

A/C system repairHeating system maintenanceThermostat installation+ Responsiveness+ Punctuality+ Quality
LRGLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It’s very comforting to have a AC company you can count on for your maintenance and repairs. Classic Air now Coolinary Art AC & Heating has been servicing my place for years. They have work on various property of mine and alway up to gold standards. I bought a full AC systems from them and the job was done timely,…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always a great experience with Justin at Classic Air & Heat!

A/C system repairThermostat installation+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is one of the most respectful family owned and operated business that is fair and trustworthy! I am consistently impressed and pleased with the experience in addition to the fact that given the heat in Texas - things will go wrong and this company always makes sure they can help, find a part, be proactive and…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Kirby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACThermostat installation+ Responsiveness+ Punctuality+ Quality

Price

$447+39% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 53%Reasonable 39%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair49$209–$786
HVAC system maintenance26$37–$295
HVAC system repair23$205–$933
A/C system maintenance19$39–$393
Install AC17$1.4k–$3.2k
Cleaning9$104–$343
Heating system repair8$166–$1.2k
Heating system installation7$1.4k–$2.8k

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