Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Copeland Heating Air Conditioning Plumbing and Electrical Repair Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #84Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 2,795 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 87% of HVAC contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.

Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for a/c filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “A/C filter replacement”

R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service call. Highly recommend

Paid $200–400Reasonable priceA/C system maintenanceA/C filter replacement
Ruth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jordan did a great job!! Explained about the a/c etc . Went into the attic to check ducts as well as insulation…. All was good! Thanks for your expertise!! Great job!!

Paid $1–200Reasonable priceA/C system maintenanceA/C preventive maintenanceA/C filter replacement
ChristiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had David out to look at my AC systems and he was so thorough, detailed, super friendly, and explained everything in detail with pictures. He wasn’t pushy and didn’t try the scare tactics. I highly recommend David and Copelands. Dominic and Eloy came out and did a duct cleaning and replaced the plenums on one of…

Paid $1,000+Great priceA/C system maintenanceA/C system dismantlementA/C system repair
Yesenia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We had Kane with Copeland come out to just check out our plumbing. He was Amazing! Gave us a quote for a couple things that he recommended, wasn’t pushy about it. Very nice gentleman. Helped us out with a little issue we had with replacing filter for our AC unit.

Reasonable priceA/C filter replacement
FranLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jordan was pleasant and professional. Arrived on time, ready to work. Clean cut and in uniform. Would highly recommend..

A/C system maintenanceA/C filter replacement
AgaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

David did a great job from beginning to end. He was nice, patient, understanding, courteous, very knowledgeable & professional. I most definitely recommend Copeland Home Services to anyone who needs their heating and/or A/C serviced by a pro.

Great priceA/C system maintenanceA/C system repairA/C filter replacement
xiaowang1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

David Rafael did great job for the services. Highly recommend!

Great priceA/C system maintenanceA/C filter replacement
Kira2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh Murrray has saved us once again!!! After living in a sauna the last couple days, we called for Josh this morning and in just a few hours, he fixed the problem in no time at all. Always fast. Always friendly. Always genuine! Always fun! This guy is the BEST! This company is the BEST!!!

Great priceHVAC system repairA/C filter replacementService not listed
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is amazing. Both times I've needed help, they were out here the next day. My unit went out over the weekend and I am recovering from knee surgery in 108 temps. They worked miracles to attend to me. Brandon the owner even called me himself and Chris, I cannot say enough good things about him. He came out…

A/C filter replacementA/C system repair+ Responsiveness+ Punctuality+ Quality
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Martinez one of the SR. Technicians and Brandon the owner made sure a very difficult repair was done right for us. Chris is the man…Chris made it right! He went through everything in the system, re-did duct work which was amazing, and flushed the whole system and made sure it was right. This company went…

A/C system maintenanceA/C filter replacementA/C system repair+ Responsiveness+ Quality+ Professionalism
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend Copeland's to any family and friends to anyone in need of HVAC services. Chris and Josh put in my new air conditioner system and I couldn't be more happy with there service. They were very kind and polite. Thank you guys for your great work!

A/C filter replacementInstall ACInstallation+ Responsiveness+ Punctuality+ Quality
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would recommend this company to any family and friends. Chris was very polite and professional. Thanks you!

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Philip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They basically took everything out and started all over with all new efficiencies. They took out all the old original ducts (circa 1968), added 3 air returns that were badly needed, pieced out the whole system in the LOW CRAWL SPACE attic, installed new drain and condensation lines so they would nvr leak in the…

CleaningA/C system dismantlementA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Zane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You could not ask for better service, fairer pricing, or more professional install team. They went above and beyond. Brandon and team, Thank you!

A/C system dismantlementA/C filter replacementInstall AC+ Responsiveness+ Punctuality+ Quality
tulin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $300–400A/C system maintenanceA/C system dismantlementA/C system repair
Glenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceA/C system maintenanceA/C filter replacement
AhmedLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceA/C system maintenanceA/C system repairA/C preventive maintenance

Price

$379+11% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 45%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance293$39–$393
A/C system repair204$209–$793
HVAC system repair184$205–$942
HVAC system maintenance130$37–$295
Install AC73$1.5k–$3.2k
A/C preventive maintenance32$104–$621
Installation31$1.2k–$2.8k
A/C system dismantlement24—

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