How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECopeland Heating Air Conditioning Plumbing and Electrical Repair Services
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,795 Google reviews
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Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for a/c system maintenance
Clear ✕All 294 Google reviews tagged “A/C system maintenance” · showing 240
Shelby was very professional and knowledgeable. Copeland hit a home run with this gentleman. Will be a longtime customer because if Shelby!
Cesar G did an incredible job of diagnosing our “ dirty sock” smell even before he opened up our unit. He showed me where the smell was coming from, provided many different options for what would work to eliminate the smell. What I appreciated the most is that he gave us the best cost effective option moving…
Caleb from Copeland Heating And Air Conditioning was very knowledgeable, kind, professional and made sure everything was in working order before leaving. I highly recommend Caleb from this company, but I'm sure all the HVAC techs are just as good! Caleb get 10 gold stars from me! Thanks!!!!
Qw had Copeland Home Services at our house again and as usual they did a GREAT JOB. Since we started using them we have had no complaints. They have done an exceptional job each and everytime.
Caleb was amazing! thank you so much for coming out. They will have a forever customer from me. They came out same day I called an helped me figure out what the problem was with my A/C system. Will definitely be seeing them in October to do a tune up on my system.
Great experience from start to finish. Jason was professional, friendly and extremely knowledgeable. He took the time to explain the process and performed the AC maintenance quickly. Highly recommended!
He listened to what I had done to contain the Condensation (water) from flooding my carpet from the Condensate pan. Found unit not leveled and drain line pipe to Condensate pump on the Bottom of the unit. Cut about an 1” off pipe, cleaned Reservoir and added Condensate tabs. Removed my catch pan, paper towel and dried area with old towels,
Chris Brown was very detail oriented and knowledgeable. Issue found, remediated, and retested.
Very professional. Clean and neat. Very thorough job! Thanks!
Always great service from these guys. Shelby was awesome. Explained everything so that we understood exactly what he was doing.
Professional and respectful.
Excellent service call. Highly recommend
Tech was very knowledgeable about the HVAC system and explained everything in detail and even had foot covers for his shoes..awesome service!!!
Kory was AWESOME! Came in, checked out our unit and gave some recommendations for things to help with cooling our house. Will definitely be using Copeland if and when an issue arises! So thankful for the free service call!
Having to replace your air conditioner is such a big problem but Shelby came in told us what the situation was and helped us through this big headache, he was very professional and courteous. The day of the install Johnathan and Jordan worked very hard I know it wasn’t an easy install but they made sure everything…
Crew was very good. They went the extra mile Johannes was very helpful.
Nickolas came to do our AC inspection and really helped understood the system to us on key points to look out for! We really appreciated his hand at help!
Jakob is cool, he is kind and knowledgeable! He answered all the questions i had! I have one question, the price i’ve paid just for cutting a portion of clogged drain line and put nitrogen air to declogged it, was it fair or overpriced? It’s just a 10-15 mins job! Thank you Brandon!
Chris was amazing! He explained everything, didn't guess and was very thorough. He made sure we understood the issue and gave us clear instructions on how to maintain our systems. 100% staying with Copeland!
Chris Brown came out and maintenance my outside ac unit. He was very through and explained everything I needed to know of why it wasn't running at it's full potential. He got up cleaned and running great.
He came out went above and beyond. Super dude David Rafael. Highly highly recommend.
Josh showed up 20 minutes early and inspected my A/C unit. He was very good at explaining everything to me and advising me on what was needed. He was very polite and personable. My first time experience with Copeland was excellent.
Josh Lytle is very professional and great communication. I would absolutely recommend Josh. I will also request Josh for any future repairs, or maintenance I may need in the future. Dawn Sullivan, and Michael Strickland
David was the technician that came out to my house to repair my ac unit. I cannot say enough good things about this company.I was told from another company that I was gonna have to completely replace my unit david and copeland heating and air was able to fix my unit, and now I have a nice cool house
Shelby was OUTSTANDING!! He was super kind, his assessment was fair and he was honest about how he could help. He made sure that I was taken care of. It was so refreshing to have a someone who's passionate about what they do and CARE about the people they service. I will DEFINITELY be reaching out for all of my HVAC…
Today was like every other time, its Always a great experience. If you need a new system or replace old, just need maintenance or whatever you may need. Call these guys. I promise you will never be disappointed!!! I have watched Brandon grow from just a lil start up to now a competing force in the North Texas Area.…
Jordan did a great job!! Explained about the a/c etc . Went into the attic to check ducts as well as insulation…. All was good! Thanks for your expertise!! Great job!!
Great service I had Roman and Dalton working and they are very professional I’m very satisfied with the electrical job!
Jordan came out and helped us out tremendously!!! House was almost 90 degrees and he made sure my babies had air before he left!! Really sweet guy! Checked everything else out for us. Educated us on everything we needed to know and set us up with next steps and maintenance plan. He will be requested everytime someone is coming out.
Great service, knowledgeable and comparatively priced.
Jordan was absolutely amazing! He really took his time to explain everything in our HVAC system and answer all of our questions.
David did a wonderful will recommend this company tyyy!!!
The technician was very professional.
Thanks Jordan.
Koyt was awesome! He took his time and explained everything in detail. He went above and beyond. Thank you!
Excellent , prompt service, A+, I have seen a few technicians and Jordan was superb in knowledge and wonderful with communication, I highly recommend him and will definitely recommend the service to all friends and family.
He was courteous and did the job quickly, and gave information about the company but didn’t push a sale. I will use them again for sure.
Jordan and Jovon were amazing!!!
Great young man.. Very Kind, and respectful..This young man is fantastic, whoever hired him knew what your company was looking for. Hard working, respectful
David was extremely professional and knowledgeable. He made the customer feel like a good home owner.
Jordan and I want to say Javon I apologize if I misspelled that, we’re very professional very friendly and we’re in and out very fast
Jordan service was great. Kept me informed about every step and recommended my check up services which I did decide to go with.
Very professional...
Jordan was very professional and knowledgeable. I’m a fan of Copeland now. I will call again.
Technicians are friendly explains things and what their processes will be.
I had a great experience with koyt. He was very professional, punctual, and knowledgeable. He quickly identified the problem with my air conditioning system and explained everything clearly. The repair was done efficiently, and he made sure everything was working perfectly before leaving. I really appreciated his…
Jordan was very friendly and communicative about what he did during his visit. He also helped educating us about how to keep our A/C units clean and functional. Would highly recommend him :)
He was very knowledgeable and professional about explaining everything.
After months of dealing with “fly by night “ HVAC companies, we finally found an honest company to fix our A/C problem. Copeland took care of everything in a few days. I am amazed at the honesty and integrity displayed during our experience. Thank you Josh and Copeland HVAC company!!!
He came into the property neat and professional. He did a great job.
The technician was polite and thorough . I was very pleased
Very thorough. System check covered by the monthly plan offered.
Jordan was really nice. Thorough and he explained everything well. He checked everything and gave us a full rundown diagnosis. We appreciate this company and their honesty!
We needed an evaluation for our AC unit due to some cooling concerns, and they were able to come out the same day—which was a huge plus. Our service representative, Koyt, was outstanding. He performed a thorough inspection, clearly explained everything he found, walked us through all of our options, and took the…
Technician Jordan was very Respectful and Knowledgeable. He came in and did an excellent inspection of the AC Unit and all of its components. I really appreciated him checking the temperature on all of the AC registers and making sure the thermostat was working properly. I would recommend Jordan for any HVAC inspections.
Josh took great care to make sure my system is running like new and answered all my questions. I would highly recommend. Thank you !
Jordan was very personable, checked everything over and was very detailed in his explanations of what he was doing and what was needed.
I had David out to look at my AC systems and he was so thorough, detailed, super friendly, and explained everything in detail with pictures. He wasn’t pushy and didn’t try the scare tactics. I highly recommend David and Copelands. Dominic and Eloy came out and did a duct cleaning and replaced the plenums on one of…
Muy buen servicio! Lo recomiendo al 100 %.
Chris and Joel came and installed a new air conditioning unit. They were very knowledgeable and friendly people. They worked in the rain to install my unit. I wouldn't hesitate to contact Copeland HVAC again. I have used this company a couple times and have always received quality care!
Jordan came out to Service my two Air-conditioning units. He was very courteous and informative. He explained what he was doing and also offered me a service contract which I am discussing and reading through. It also makes a lot of sense and I will Possibly use it for Copeland Services.
Chris was friendly, efficient and very communicative, even sharing bad news about our AC!
David helped me to figure out what I need to do preventative wise for my unit! He is so caring!!
Great customer service! He was very knowledgeable and made sure we were informed about any issues involving our system. This was a yearly maintenance call but for a very old system so we knew there might be issues but he was good about letting us know cost up front so we could make an informed decision.
I’ve had the best experience today with Koyt . He’s very friendly answered all questions asked if I had any additional questions and it was perfect. I would definitely recommend this company to everyone. I am also in Forney kiddos to Koyt !!!!!!!
Koyt showed up today. He called ahead to give me noticed and showed up when he said he would. He was super friendly and a great representative of the company. He explained to me my situation with images and great detail. Answered 500 questions with a smile on his face and I believe went above and beyond to provide an excellent experience.
Overall good visit , Josh described what he was doing and why while addressing concerns i had thank you!
Jordan did a great job!
Koyt was excellent! Very friendly and explained the issues with my system clearly. I called copeland due to having a heat pump only heating. I learned a lot about the condition of my equipment and will consider copeland for a system replacement or repairs in the future. Based upon this experience would recommend Copeland to anyone.
Jordan did an amazing job, very professional and friendly.
Great professional work!
Kane and Jordan provided excellent customer service. They were knowledgeable and efficient in their services. I will definitely use their services again!
Cole was excellent, quite thorough.
Jordan was amazing! He was professional and went over the full service. I would highly recommend this Company and Jordan.
Copeland bought the company that I had been using for over ten years. They just came out for the spring service, my first experience with the new company. Koyt Rowan was my technician and he was absolutely incredible. Koyt made sure that he answered all my questions, did my service and made me feel great about…
Tyler with Copeland was great. Had a short on my Master Bedroom he identified and fixed. Definitely will use Cooeland in the future.
Josh is efficient, knowledgeable & professional. When in need of your services again, I would prefer to have Josh back! Take Care & God Bless 🕊️ (WOULD YOU PLEASE MAIL ME A ITEMIZED STATEMENT AND RECEIPT FOR WHAT WAS DONE WHEN JOSH WAS HERE WORKING ON MY AIR CONDITIONER. I KEEP ALL RECORDS OF WHAT IS DOME TO MY…
Jordan did a great job. Very thorough, knowledge & kind.
Koyt was great and spent time educating me on my unit! Much appreciated!!
Koyt did a great job. Took what I thought was going to be expensive, fix and turned it into something simple. All while educating me in the process.
Great service!!! Jordan was awesome. Very knowledgeable and helpful. Highly recommend this company if you know anyone that needs any help or repairs.
Jordan was excellent at checking and servicing the A/C units. We are now ready for the warmer weather.
David was amazing with great service
Josh was very helpful and explained everything to me that needed to be done. He checked the A/C and changed parts that needed to be changed. Great job done and went on your contract.
Tyler was very polite and professional- Worked very well and delivered exceptionally great service . He made sure to call me and let me know what he had found and made sure that everything was explained to me and that I understood. 1st time that I have called them because of their reviews and I’m glad I did !
Extremely personable and knowledgeable
I love Copeland Services! They’re quick to respond to issues. Their technicians are always professional and polite. Their prices are amazing. They’ve helped us correct another company’s lackluster installment of our HVAC system. They are our go to for anything!
My technician Jordan was really helpful he explained everything I wanted to know about my AC unit. I will request him again.
Jordan came out found wire problems, help save me and maintenance. The machine and was awesome.
Jordan was very professional and explained everything that was done. Exceptional service - I highly recommend this company!
Jordan, was very detailed in explaining what was done with my service. Answered all questions to my understanding. Friendly and great personality! A Job was Done! Thank you!
Jordan was very detailed and explained everything thoroughly.
Jordan was excellent all around. Not only was he kind and pleasant to talk with but he took the time to explain and show me the technical aspects of the maintenance work and problems that needed fixing.
Cole and Jordan were awesome. Great company!
Copeland was extremely professional. Koyt came out to tune-up our a/c system and provided great service.
Koyt was very knowledgeable and professional. I recommend checking them out.
Luke came by and gave me excellent service very informative!!!! Thanks Luje
Luke was professional and efficient and did a good job servicing the AC. The only issue is that I wish he had checked the fresh air intake box, as the noise seems to be coming from there. I texted him after he left because I was concerned, and they will be coming back to take another look. Overall I recommend his service.
Thank you to Luke for fixing my issue quickly and showing me the before and after. I appreciate the service provided and I am a happy Copeland customer
Our AC unit was not cooling and we called Copeland home services in hopes of them being able to come out not only the same day, but on a Saturday. Not only were they able to send someone out today, on a Saturday, they sent a phenomenal technician to help us. I have worked in customer care all of my life and I can…
Luke was very friendly and took the time to explain everything in detail about the AC system maintenance. He made sure we understood what needed to be done and answered all of our questions. We really appreciated his professionalism and helpful attitude.
Kane Howle, Tyler Stewart, and Josh Lytle were all very helpful, knowledgeable, and provided great service.
Koyt came to the house today to see what was wrong with our AC, he was very professional and friendly.
I had Jakob come out here and fix my AC unit. He was very polite and respectful. Great at doing his job.
David did such a great job helping us out!!! He worked hard to save us money and didn't mind one bit answering all my annoying questions. Also, explaining things to me very patiently. We'll definitely be working with these guys from now on, and I'll ask specifically for David!
Luke was awesome!! Very professional and knowledgeable. Highly recommended
I had a great experience with Copeland Air Conditioning Service. Luke was incredibly thorough while servicing our AC unit and explained everything he was doing. Not only was he professional and knowledgeable, but he was also very courteous and respectful of our home. It’s clear he takes pride in his work. We will…
Tyler and His Teammate was excellent. He explained everything to me. And was externally help with showing me all the issues. Great customer service 👏
Did a fantastic job my house is cooler than it has ever been. The guys were very professional
New home so not much to really do, Jakob came in was friendly and super quick. Good service.
Luke was very detailed in the process and did an excellent job of explaining everything. Also took the time to answer any questions that we had.
Koyt Rowan came out and serviced and quoted me on all the work I needed. Very helpful and supportive. Took the time to answer all my questions I wanted to know. Showed me pictures and little things I can do on my own. Very pleased with this company and what they are doing. Koyt was honest and will be scheduling an…
Koyt was very professional.
Thanks to Jakob Maitland for fixing the A/C and getting us back on our membership plan.🥰
He was a great help!
Luke was great answer my questions very nice thank you
Luke was very friendly and explained everything clearly.
David came to my house to clean unit and order a new filter. Very polite and new his business. Gave me a lot of tips on keeping my ac and heat clean and working. Highly recommend Mr. David if you need service!!
Luke was amazing, very professional and personable. He was very informative as to the status of my system, and concerns that I may need to address in the future. I was very appreciative of the info. Thank you
Josh was very thorough. He showed me photos of what needed repairs, and explained why it happened and how it could be fixed. He will send an estimate for my consideration. I have a maintenance plan, so the consultation was no charge.
Joshwas absolutely terrific. He knew what needed to be done and was extremely efficient.
Jordan did a great job visiting the house, he showed me what was wrong and fixed it quickly. Gave great advise and was very polite.
Jordan Trujillo was very professional, helped explain everything clearly and patiently. 10/10 would recommend!
Great service, explained everything well and took pictures to confirm the suggestions given
Technician was on time, polite, and well versed in his trade.
Luke has been a great guy. Who thoroughly went through the house and did detailed investigation on the issue. Also explained us about everything he could find and how our hvac system is. Appreciate all his patience and detailing.
Matt came out to service our unit and was very professional and explained what needed to be done well. Their membership plan looks to be good deal so we signed up for that. Great service and highly recommend, and get Matt if you can.
Jordan Trujillo was our service tech. Very helpful and solved my problem!
Jordan Trujillo provided clear guidance on a more cost-effective solution for replacing my AC compressor. Professional, informative, and I will be back for future repairs.
Jordan came back out to our house and helped us with our problem and also gave us some good tips.
Great experience, Great job Roman and Lex. Very friendly and professional
Tech highly qualified & knowledgeable. Easily understood & extremely professional!
Jordan with Copeland was so helpful in making sure the heater was working in the most efficient manner. He took his time and was through in explaining to me the tweaks he was making to help our system better heat the house!
Jordan did a great fixing our heater even tho everyone else went shopping. 😊
David Rafael was great, the company came out super fast in the snow storm and fixed my issue within minutes! Great service
David went above and beyond to help us especially during the storm. He risked driving in the snow to come help us with our furnace. We had no heat in the house and it was super cold and I’m so glad I was able to get in contact with David to get our heat working. Copeland is so lucky to have David as an employee.…
Explained what he did and showed b4 and after pics. Courteous and professional. Attention to detail without cutting corners.
Mr Jordan Trujillo. What a great guy. This is the second time he has graced us with his presence. Very informative, friendly and he didn’t hesitate to put in his booties before walking into my house. If I could give him 8 stars out of 5, I would definitely give him 9! You guys are truly blessed to have him representing your company. Give that man raise!
Very professional and a very quick installation of a new unit,right before Christmas. Thank you so much
Our technician Jordan was very knowledgeable and gave us honest advice. We look forward to working with him and the entire team in the future!
Jordan came out to maintenance of my unit for the winter season. He was very professional and knowledgable. 5 Stars!
Amazing company! I called to speak about a/c maintenance and was assisted by Julie. She is so kind and knowledgeable.
Garrett Lewis came out and did a maintenance on my unit and was very polite and professional.
Had Copeland out for AC maintenance and Garrett was a great help and explained all that he did. I will for sure be calling them back
Couldn't recommend Copeland enough. Jakob came out for my heat not working and he looked at it was upfront with what was wrong and recommended different options to fit what I could work with on pricing.
Had a great experience with Copeland and David Rafael! He was very professional and explained everything well to me!!! Would very much recommend 💯 and will continue to use this company!
Jakob came out and preformed our fall inspection and gave us a detailed report on how our unit is working. Did not try to sell us stuff we didn't need. Definitely would recommend him and Copeland to others.
I have yet to have a bad experience with this company. Reasonable pricing, customer service approach, not trying to strong arm people into anything. I get a simple basic explanation of the problems and options to address them. Today David came just for a routine maintenance, but because he was being thorough, he…
Jordan was pleasant and professional. Arrived on time, ready to work. Clean cut and in uniform. Would highly recommend..
Extremely knowledgeable and was able to provide multiple options for services based off budgets and immediate need
Jonathan was great. Once again, Copeland provided timely and professional service.
Shelby is a great asset to your team! We just wanted to give our thank you for Shelby, he knows what he’s talking about and is equally gifted at Customer Service. We look forward to doing more business with you guys.
David - was super communicative and great customer service!
My family is very appreciative of the tec David, he was very professional and knowledgeable.
On Christmas eve we noticed our AC would not go below 76. We woke up on Christmas morning with no change in the temperature and my family in shorts and tank tops sweating. I contacted Copeland Heating and Air and was given an appointment the next day (I wasnt expecting anything on Christmas day, much less a response…
Technician was respectful and did their job well with minimal disturbance as we have pets.
Jonathan Diamond provided excellent, high-quality, and attentive service for our AC system. He clearly explained the issues we were experiencing and presented multiple solutions to resolve them. Throughout the entire process, he remained professional and cordial, which gave us a great sense of comfort and peace of…
Jordan was great! If I could give 6 7 stars I would.
Amazing service
Very professional, explained what options I had to get my repairs done.
Johnathan was a great technician! I told him what was going on and he got right to it and got the job done! We appreciate the service!
Jordan was very thorough and helpful.
10/10 I had a great experience with this company. Shelby provided outstanding customer service, friendly, patient, and very knowledgeable. He arrived on time, explained everything clearly. Highly recommend them for anyone needing reliable AC service!
My sister had issues with the heating and this company was contacted for an evaluation. The tech was not only informative and thorough, but very transparent. He identified the initial issue and provided a solution. The tech checked the system and provided very detailed options for complete repair. I would definitely call them for future help
David did a great job from beginning to end. He was nice, patient, understanding, courteous, very knowledgeable & professional. I most definitely recommend Copeland Home Services to anyone who needs their heating and/or A/C serviced by a pro.
12/25 Update: Shelby came and helped me figure out what was going on with my ecobee. Great guy and great service! Use Copeland for any of your HVAC needs! Gage and John are amazing! Had an issue with my heating system, called Copeland, and Gage and John got it diagnosed within 30 minutes, and they had it fixed in…
Excellent local company that goes above and beyond. Shelby did a great job. Please support local businesses.
Jordan was very polite, professional, and knowledgeable...
David helped me and was very patient with me on checking my heating
Jordan came to my house and did a routine maintenance. He was friendly, very knowledgeable, and showed me some ways I can take care of the HVAC myself. Didn’t try to sell me anything I didn’t need. Very honest and helpful service. Will continue to use this Copeland for service.
Techs did a great job
Jordan was great
Great service! Fast and reliable. We are happy to support a local, family owned business. Went ahead and replaced the part plus got a service plan for regular maintenance.
Jordan is awesome! He took his time to explain everything to us and was super friendly and knowledgeable.
Professional, kind, courteous techs with the company that leads the way. So thrilled we chose them this time. Only regret is it took us this long! They not only installed new unit but they came out today (before the first freeze) to inspect complimentary! Wow, just wow!
Great service
DAVID was great!! Very nice and informative. Very professional man.
David Rafael did great job for the services. Highly recommend!
Shelby and Josh did and awesome job explaining the situation. Their boss was phenomenal also helping with pricing. They both worked well together
Jonathan was incredibly kind, professional, knowledgeable, and genuinely concerned with getting my unit up and running again well for the lowest cost possible. I made the appointment at 2am, by 8:30am he was here, and within 3 hours, he had assessed the situation, went and acquired parts, and fixed both indoor and…
Shelby was excellent! Super kind and polite, got the job done quickly and for a very reasonable price. Would definitely use them in the future. Thanks again Shelby!
Arrived on time. Cole was very courteous and efficient. Love y’all I’m on the monthly plan so it was a free winter service.
Jordan did a great job! He addressed all areas requested, was professional and personable. He was a pleasure to work with.
Thank you Xayne! My heat is working great again.
David did a great job, he was transparent and honest. Thanks for the help.
This is a great company. I have now used them twice. You get a text message when technician is on way/arrived so you are not left wondering. I used them 2 years ago to fix my heat (which is still doing great). And today Cole came out because my outside unit was making a noise. He was able to figure out why quickly…
Very personalable,great job! I like him .
He was knowledgeable and friendly.
Our service tech, Cole was very friendly and knowledgeable. He came, checked out the system, pointed out one issue with the unit that needs to fixed, and, most important to me, didn't attempt to upsell us.
Xayne is the best! He was efficient, clean, and excellent in his work! Very friendly and helpful. 5/5 stars!
Xayne was professional, honest and had me up and running in no time. Highly recommend Copeland HVAC!
Shelby Black did a great job with our seasonal HVAC service maintenance!
Had an issue with my AC unit for weeks that another company wasn’t able to figure out and Copeland sent out a technician that was able to diagnose and fix the problem for me within only a couple hours! Shout out to the technician, Jonathan Diamond, for his hard work and great customer service.
First time using Copeland and was pleased with Johnathon's knowledge even tho my heater was made before he was even born LOL. Will be calling them to replace my thermostat soon and will definitely ask for Johnathon.
He did a great job
Very professional and did a great job. The tech Shelby Black that came to my house was very informative and did a great job. He was able to answer all my questions and gave us great service. I highly recommend these guys.. 5 stars for sure.
Very professional and honest very good head on this young man’s shoulders would recommend again Shelby Black
We needed a second opinion on an issue with our home HVAC system. Having seen Copeland’s posts on Facebook, we gave them a call. They sent a tech out within the hour. And this tech—what an excellent young man! Shelby was his name, and he was respectful and courteous. He ran his checks and did exceptional work. I am…
Shelby was wonderful. Very nice & helpful and did a great job. I would definitely recommend him. The scheduling process was quick and easy.
The guy was respectful kept us up on the delay and explain to us the reason for the delay and they where cool cats I will mention you guys if I ever here someone say they need an A/C unit in and out…….thanks
Wonderful people and service!! 300% Highly recommend.
Well, Shelby has been here before and as expected he was great. Very thorough and great attitude. Big asset to your company ! ! Josh and Jordan were great. On time, identified the problems and went to work. Explained what needed to be done and why. I even signed for an service agreement. Definitely recommend…
Great customer service,a very nice young man that’ll go far in life.God bless you Shelby🙂
I had some issues with electrical in my house after a lighting strike. And my HVAC system was old along with my old panel in your home that was giving you issues. I contacted Copeland amd they sent Roman and Tyler out to my home and they gave me options to replace the breaker box and also the HVAC system. It wad no…
Jordan was very professional and courteous and efficient on explaining everything! The price was very reasonable and not out to break the customer just take a finger 🙂! We are eager to see our future experiences with them!
David was great! He explained everything he found in detail, was very thorough, and went above and beyond with service. The AC is working well and it is a huge stress off my shoulders.
David came out to tune up our AC and did an excellent job! He was on time, professional, and explained everything clearly. Our system is running so much better now. Highly recommend him and Copeland services for anyone needing reliable HVAC service!
Tyler, David, Zane and Christian—thanks for great services today. Prompt, professional, great communication, and very nice guys to work. Thank you!
Jordan was awesome so polite and very nice and professional and very thorough. It was a pleasure meeting him
Shelby is the man, came to do my tune up for the fall/winter. Copeland needs to make sure to keep him, hes one of the hood ones
I would like too give this company 5 stars too lupe Garza for the knowledge of my heater / ac thank u for the great customer service..thank u
David was our technician today and he was very respectful and knowledgeable and did a great job.
Jordan is the tech I would recommend for every HVAC service I need in the future.
Thank you David great job!! We appreciate you coming out to check our unit and give us a quote!
Jordan met all my expectations from a sercice technican. He was knoledgable, took the time to answer my questions and address my concerns. He was polite and professional in his apearance, and made it a point to make sure everything remained clean in my home. Samuel, the technician who completed the work in my…
Jordan was really good and thorough. He gave me the necessary info to try to move forward in repairs.
The service Shelby and manger Michael showed me on their call on Monday was awesome, they checked everything and gave me all the options available for the problem. I went with new unit. Tuesday Alex and Brian came out very professional as previous techs and they got straight to work and did an excellent job in half…
Copeland took over the warranty for our HVAC unit and responded promptly when we had an issue recently. The technician, Garrett, that they sent was friendly, knowledgeable about our system, and quickly evaluated the problem. He was also able to temporarily restore our service until parts were obtained, which was…
Lupe Garza was awesome. Polite, quick, and to the point. Probably the best AC service experience I have ever had
Jordan did an awesome job clear our AC unit and inspecting everything for us.
Jordan did fantastic. Was helpful and guided me in the right direction.
Cole was fantastic! He showed up on time, diagnosed the issue quickly, and had everything up and running in less than 20 minutes. Professional, efficient, and knowledgeable. Highly recommend him if you need fast, reliable service!
Gracie did an outstanding job. Extremely thorough, and explained each phase of semi annual maintenance for all three units. She represents your company with the high standards Copeland continues to demonstrate. I would hope that she is available for my next service maintenance.
Jordan is 👏 amazing work
Shelby is an awesome tech and explained everything very well! I will be choosing Copeland for my service needs!
Amazing service from the Copeland Home Service team! Shelby quickly diagnosed our electrical issues, fixed them, and even shared helpful preventative tips to avoid future issues. Thanks a lot! Highly recommended.
Local and top notch!
Shelby Black was an amazing Tex
David Rafael from Copeland Air was thorough and diligent when inspecting my HVAC unit. He is highly knowledgeable and took the time to clearly explain the problem and recommend the appropriate solution. I appreciate that he did not try to upsell me on unnecessary services. David was respectful, friendly, and…
Professional, courteous and cleaned a second unit of mine - Great asset to your company
David did a great job answering all my questions and explaining the diagnostic test results!
Josh Murray provided excellent service. He is knowledgeable, thorough and discussed options that were available for our unit. I highly recommend him as a service tech from Copeland Heating and A/C.
David was a very polite knowledgeable young man… he checked to see if we had warranty ( we did ) got right to work on the outside and finished on the inside.. I believe you have a man with integrity…
Lupe Garza was Great! Thank you Lupe! 5✨
Outstanding service. Expert advice. Julius truly went the extra mile and won my business and my trust. Thank you, Julius and Copeland HVAC. Great people. Great service.
We texted Copeland Home Services late Sunday night, saying that we had AC issues… Never expected to get a text right back, scheduling us for a tech to come out the next morning…. wow! David (the AC tech from Copeland) arrived on time, was very courteous, serviced our AC, and explained how he resolved the issues. I…
Prompt, quick and thorough!
Johnathan and Jordan did what they said they would do. On time, professional, listened and gave us information about our project that we could understand. Recommend Copeland Home Services.
Josh serviced our home today. He did a wonderful job fixing our A/C unit. He thoroughly explained what the problem was and how we can avoid it happening again. The A/C was up and running perfectly before they left. We will continue contracting them for our future maintenance and repairs! 100% recommend them!
Great customer service!! Reached out to them to let them know my ac had went out and they were able to get me in their schedule quickly. My technician was David, he came out and made sure everything was working properly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 293 | $39–$393 |
| A/C system repair | 204 | $209–$786 |
| HVAC system repair | 184 | $205–$933 |
| HVAC system maintenance | 130 | $37–$295 |
| Install AC | 73 | $1.4k–$3.2k |
| A/C preventive maintenance | 32 | $104–$621 |
| Installation | 31 | $1.1k–$2.8k |
| A/C system dismantlement | 24 | — |

