Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECopeland Heating Air Conditioning Plumbing and Electrical Repair Services
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #79Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 2,795 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 87% of HVAC contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100
Reviews for your job
Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for electrical panel replacement or upgrading
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8
All 4 Google reviews tagged “Electrical panel replacement or upgrading”
DerekLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Tyler was outstanding. Very knowledgeable and he figured out the best plan to install an EV electric charger.
Electrical parts assemblyElectrical panel replacement or upgradingElectrical outlet & switch repair
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Knowledgeable and very helpful. Great communication!
Paid $1,000–1,200Electrical panel replacement or upgradingElectrical fixture installation
twana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Very fast and very good work. They told me the repair would take and hour but they were much faster. I also made arrangements to repair other things next month.
Paid $600–700Great priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Monica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Wow!!! What an amazing experience. From the FREE home diagnostic (unheard of), the no pressure repair or replacement. Thank you Brandon and John. I decided on a complete 2 new Daikin units with furnaces and dampers and so many more options. The amazing crew came out a few days later (John, Luis, Chris, and Brian).…
Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Price
$379+15% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 39%Reasonable 45%Overpriced 5%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 293 | $39–$393 |
| A/C system repair | 204 | $216–$807 |
| HVAC system repair | 184 | $205–$959 |
| HVAC system maintenance | 130 | $37–$295 |
| Install AC | 73 | $1.6k–$3.2k |
| A/C preventive maintenance | 32 | $104–$621 |
| Installation | 31 | $1.1k–$2.8k |
| A/C system dismantlement | 24 | — |
