How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORECopeland Heating Air Conditioning Plumbing and Electrical Repair Services
Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,795 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for HVAC system maintenance
Clear ✕All 131 Google reviews tagged “HVAC system maintenance”
The technician Rafael, explained everything very well. I felt he was honest and knowledgeable in his feedback.
Roman did a awesome job update breaker box, added complete home surge protection equipment. Replaced all smoke detectors and plugs out on patio. Happy we are well protected now very happy with his work.
Caleb from Copeland Heating And Air Conditioning was very knowledgeable, kind, professional and made sure everything was in working order before leaving. I highly recommend Caleb from this company, but I'm sure all the HVAC techs are just as good! Caleb get 10 gold stars from me! Thanks!!!!
Cole was on time, very pleasant to talk to, explained everything thoroughly and just overall did a great job !
Cole, our HVAC technician, was punctual and courteous. He quickly accessed the furnaces in the attic and the upstairs and downstairs compressors located outside. Everything was checked with no issues. To assure that my heat and air remain in good working order, Cole recommended scheduled check-ups, through…
He was incredibly helpful and did a fantastic job. Very clean and organized!
Professional. Friendly. Courteous. Efficient. Most recent visit. 9/18/26. We had an emergency main water line leak. Our plumbing expert had us back functioning in no time. Thank you Copelands
The service tech was very kind and very informative. I think this company has their heart in the right place. Excellent customer service.
Fred was great! Very kind and professional
Josh Lytle was great he saved me 2500 on a duck cleaning I was told by another company I had to have he was on time ,fast and courteous I highly recommend Copeland
Fred Searle from Copeland did a fantastic job inspecting our HVAC system. He provided top-notch customer service and was professional, knowledgeable, and thorough. I would highly recommend Fred to anyone in need of HVAC services!
Our tech Johannes was polite, personable and knowledgeable. He took the time to explain and demonstrate what he was doing so we could be better owners of our equipment. Really appreciate his professionalism.
Caleb was amazing! thank you so much for coming out. They will have a forever customer from me. They came out same day I called an helped me figure out what the problem was with my A/C system. Will definitely be seeing them in October to do a tune up on my system.
Very nice and professional.
JC did a great job explaining everything and reviewing the condition of our system. We had a small correction on the Condensate Trap, that we were aware of. He fixed it on the spot. We enrolled in their service agreement as well. Great overall value!
He came in ready for the task. He listened and executed. He had great customer service. Great job!!
Cole was very professional and kind.
Very professional. Very nice young men. Great job.
Robert was a pleasure to meet he was very professional and took the time to check out my whole system all in had was ventilation problem he adjusted my vents and added new vent covers i love Copeland Service there is more I want done down the road and I know who to call thank Robert and Copeland Service
Prompt thorough and courteous
Chris at Copeland AC was absolutely fantastic! He was friendly, professional, and incredibly knowledgeable. He quickly found the problem, explained everything in a way that was easy to understand, and had my AC running perfectly again. It’s hard to find honest, reliable service these days, and Chris exceeded my…
Excellent service. Will definitely use them in the future and recommend to friends and family. Thank you so much!
Went out his way to make sure we were serviced and helped as much as possible Godbless you Chris
Very professional and very knowledgeable. Thank you for your professionalism!!
Represents your company with excellence… we will be lifelong Copeland customers. Thank you so much.
These guys are top notch. We are in the process of buying a home and wanted to get the ac checked. They were very prompt and very professional. Johannes was extremely helpful and thorough!!! He was very friendly and helped get the ac from a 9 degree difference of supply and return to a 22 degree…
Chris Brown was very nice and did an amazing job. Copeland air and Chris Brown gave me what was needing. Not a pushy sales rep that just wants to replace the A/C unit. YOU FIXED IT! Thank you.
JC and Fred are awesome! Came out for an AC inspection and they are so friendly and knowledgeable! Highly recommend!
My technician Johannes and the other guy that was with him were both awesome. Very knowledgeable and personable guys!
He complained of been so tired since he has been working in the early morning from 6:30am.He didn't has the patience to listen to me about the deductions I suppose to have before making the payment.And he went out of my house in an angry manner.
AC was working, just not maintaining the house at the temperature I had the unit set for. Thinking this was going to be a costly repair on a system installed within the past 5 years (by another company). After talking with Chris, getting details and some questions answered on how the system should be working... They…
Give these guys a raise hard working a very well mannered. They were awesome.
This company is the biggest scam out there had them come out 6-13-26 told me my 6 year old unit was low on Freon and I had a leak needed to replace for $20,000 or add Freon for $2000.00 called another company out today no leak no Freon needed fixed it for $850.00 and cooling fine now how many people have they scammed Kory was my technician
Chris Browns crew came out this time. Excellent service Excellent job. Our air conditioning went out in the morning, and they were there within an hour to fix it. Copelands is living up to a high standard. Thank you.
Was a great experience and the 2 people that came out did a fantastic job. They represent the Copeland brand the right way truly wish they worked for me 🤣 big props to them and very informative as well.
Wow. My tech, Chris Brown, was amazing. I've had a techs come out every year to check my system and they all tell me it works fine. No it doesn't. It runs and runs and doesn't cool well in one bedroom either. Chris and his partner found several small things that were inhibiting my system from cooling properly. They…
I was. Very pleased with Eloy' work!
Troy was prompt, diagnosed the issue and completed the repairs. Couldn’t ask for better.
Great customer service! 10/10
Response was prompt and Troy was able to find the issue very quickly.
Cesar is amazing- he treats every diagnostic as a brain teaser to be solved. He takes the time to explain what he’s discovered, patiently and in plain English. In peak cooling season,he prioritized our relationship from a prior company to provide a diagnostic first thing the next day. Great customer service and a joy to work with.
New tech to us, surprisingly very knowledgeable entergtic communicated well on any problems and solutions highly recommend
Very friendly and professional. We reviewed my current situation with my air conditioner/heater and getting a new unit. I explained that I can’t afford it right now but would call him within the next 30-60 days. Got his business card.
Great job, very attentive and helpful during my service call!
Troy was very knowledgeable on the AC unit and he showed how to protect my coils outside.
Two experts for AC service, on time, very clear on the problems. Explain , retrieve Goodman parts. Spoke to myself and spouse very clearly. Brought replaceable part and installed. Younger man used some engineering ingenuity to adjust position of pipe that was adding to problem. We had wonderful expert, Jason or…
Kory was very professional and diagnosed the problem quickly.
Chris was amazing! He explained everything, didn't guess and was very thorough. He made sure we understood the issue and gave us clear instructions on how to maintain our systems. 100% staying with Copeland!
100% professional attention to detail, absolute dedication to their profession. I cannot imagine ever using anybody else Ever for my air conditioning and heating issues and I would recommend that you do the same! Both Mario and Alex! IF I, myself if I owned an air conditioning company I would want those gentlemen on…
Robert was prompt and conscientious. He provided great service.
Super professional would highly recommend their services. Jordan the tech explained everything and was amazing!
Josh Lytle is very professional and great communication. I would absolutely recommend Josh. I will also request Josh for any future repairs, or maintenance I may need in the future. Dawn Sullivan, and Michael Strickland
Our tech, Cesar, arrived on time and was super professional. After completing the diagnostic, he explained the problems to us plainly and clearly and provided the repair options without trying to "sell" us on anything. Great experience. We recommend the company and Cesar.
Jacob was very courteous and professional! Very knowledgeable and helpful! Copeland Home services I highly recommend!
Jacob was very kind and arrived on time for the maintenance visit. He explained the condition of the AC unit to me. What I liked was that he explained the maintenance plans but didn't pressure me to buy anything, unlike the previous company.
He was awesome and knew his stuff...great experience
Mr.Robert S was very knowledgeable and professional super cool dude, he was very prompt and provided efficient and great service Highly recommended
Josh does excellent work, knowledgeable, kind and respectful.
Very nice and knowledgeable. Time young man who appears honest. It’s very hard to find HVAC guys like him.
Very kind, easy going, taught me things as we were going along. Personable.
Professional and thorough. Great value
Great service provided by Jordon Trujillo. Was very thorough.
David was an amazing service tech, showed me how to clean our unit in the future and was quick and professional. Highly recommend.
Great service I had Roman and Dalton working and they are very professional I’m very satisfied with the electrical job!
My AC was not running. Was praying to find an honest company. I found Brandon Copeland. Read the reviews and decided to contact him about my unit. Brandon came out and had my AC running in no time. Will be doing business again real soon . Desha Critt
Jordan came out and helped us out tremendously!!! House was almost 90 degrees and he made sure my babies had air before he left!! Really sweet guy! Checked everything else out for us. Educated us on everything we needed to know and set us up with next steps and maintenance plan. He will be requested everytime someone is coming out.
Third time for me to have Copeland's out for service. (Rental plus my home). I usually don't like leaving reviews but in this case again they did a great job service was quick called them last night they were already out here today air conditioners back up and running they gave me a lot of helpful information on…
Great experience...David was very professional. He answered all my questions.
Jordan Trujillo was great to work with. Good at explaining things. Careful and competent.
Jordan was absolutely amazing! He really took his time to explain everything in our HVAC system and answer all of our questions.
Koyt was great and gave us great advice and plans to replace our HVAC. Excellent service!
The AC in my house quit cooling 5 days ago and temps inside rose to 82 degrees. Koyt Rowan from Copeland Home Services came to my home and quickly identified the problem as a faulty part. He had a replacement on hand and attended to our malady in less than one hour. I would give 6 stars if I could.
Jordan has been the greatest tech yet to service our HVAC unit. Thank you mucho!!
Eloy and Marco were absolutely awesome! Service was fast and professional and everything was explained in an easy to understand language! 10 stars!!!
Had a great experience with Copeland Home Services. Javon Morgan was professional, knowledgeable, courteous, and efficient, as well as helpful and patient to give us extra information to help us be more informed about our system. I definitely recommend using Copeland Home Services and will be using them in the…
Great service with clear and comprehensive communication. Thanks!
Jordan is a great guy, knowledgable, professional, and a pleasure to talk with. Spent time explaining what he was doing and any potential items he saw.
Jordan was very courteous and detailed. He took time to explain to me what he did with photos and how to maintain my AC unit going forward. He went over and above to call the company for a fix to my waste disposal. He showed he cared and I really appreciate that
Josh was very knowledgable and was very diligent in addressing any concerns or questions we had
I have always had very good service from Copeland but Jordan stands out from the rest. He is very professional and very personable. He took the time to answer my questions and I learned a lot from him. If I need them to come out for any reason I will definitely ask for Jordan.
Jordan was amazing! I appreciate that he took the time to answer all of my questions. He was very kind and extremely informative. I appreciate that he didn’t try to upsell us. We will continue to have our services done with Copeland because of Jordan.
I used Copeland a couple of times for AC unit repairs and tuneups. They are always very fast and friendly. Recently David Rafael came out to perform maintenance on my hvac unit. He was incredibly friendly and accommodating. He worked quickly and got everything fixed and fully communicated everything during the…
Great Friendly folks and helped me understand the problem, got fixed in one visit
I would like too give this company 5 stars too lupe Garza for the knowledge of my heater / ac thank u for the great customer service..thank u
Caleb came out yesterday for 6 months maintenance…very courteous and respectful
Great customer service!! Reached out to them to let them know my ac had went out and they were able to get me in their schedule quickly. My technician was David, he came out and made sure everything was working properly.
We had a new system installed Saturday morning, after the old system went south Friday evening. Quick response, system in place and running in less than 24 hrs. Much appreciation goes out to Samuel Martinez for showing up and finding a minor issue Monday morning, he stayed for 4 hours after he made the adjustments…
David was very help Full in explaining the task that me air conditioning needed and there Warranty they have for a year is very affordable…
David came in and helped on Sunday. Called at 2pm and by 3 he was in the house and solving all the problems with our AC unit. He took his time and was very professional and courteous. Was very fair and attentive while being very understanding. Took care of business and had us up and running quickly!! Great job David
Gracie was great. Thank you.
Gage was knowledgeable, professional, friendly and thorough. We appreciated his expertise and attention to detail.
Very professional completed the maintenance. Service men were friendly and courteous. Awesome company
This company is very efficient. The crew worked until everything was running smoothly. We want to encourage you to give this company a try. You will be pleased. They call,text,and email so you know when they are going to arrive for repair.
Thanks to Eric an Gage with Copeland for responding in a timely manner to check our heating issue. They explained the issue an whats needed to fix the problem. They were very professional an friendly. Would recommend them highy
Found them on Facebook and it was a positive experience from the get go, thanks to Brandon 1 & Brandon 2
Brandon and his partner saved the day! Great guys.
Chris and Eric were very knowledgeable and professional. Great service!
Tech is highly qualified and trained with honesty and courtesy for services
Gage is a great Tech, very polite and professional.
Brandon did an amazing job! They came over same day to fix our AC and the price was reasonable. Most def our go to AC guy.
I would recommend this company to any family and friends. Chris was very polite and professional. Thanks you!
Chris came on time and got straight to work. He was polite, relatable and beyond thorough. He really took the time to make sure he didn't miss a detail and kept us in the loop with each step. If there was a way to have him as our designated tech we would do it in a heartbeat.
Brandon Long came into check out our AC Unit. He was courteous and explained everything that was going on with our system. He also let us know what needed to be fixed. Highly recommend them. You can expect someone friendly and respectful of your home to come in and give you some words of relief knowing that you called someone you can trust!! Thank you!
Our a/c has been having troubles keeping up lately. With the higher temp I came home today to 80 degrees in my house, my a/c had been running all day unsuccessfully trying to cool it down. Gave Copeland a call, the lady on the phone was so friendly and sweet. Brandon Copeland came out within 1.5 hours of me calling…
Brandon came out to my home and performed maintenance on my unit not only was he very thorough, but completely professional and ethically someone that I look forward to doing business with in the future! It is hard in today’s world to find a business like Brandon’s. If you’re looking for an experienced and honest…
Copeland Air is always so wonderful to work with. The gentlemen are so respectful and knowledgeable. They always make us feel like we are important and that our job is of utmost importance to them.
Brandon was a pleasure. He was very professional, friendly, efficient & we will always use Copeland Air from now on and ask for Brandon.
Fantastic service!!!
These guys know how to find the problem. Chris and Christian were thorough and quick. They were easy to work with and didn’t leave a mess. Everything works perfectly and I will use them for routine maintenance from here on out. I highly recommend this company.
Brandon did a great job. Thank you
This team truly offers a premier customer experience.
Awesome young men other than getting lost!!! But great young men!!! Chris and Chris God bless you both 🙏
Professional service, quick to respond and fixed the problem! Will definitely be recommending to my friends and family.
Very nice and took time to answer my questions. He gave me valuable information about my system , codes and proper installation. I feel better now that I’m more informed about what to expect from my unit.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 293 | $39–$393 |
| A/C system repair | 204 | $209–$786 |
| HVAC system repair | 184 | $205–$933 |
| HVAC system maintenance | 130 | $37–$295 |
| Install AC | 73 | $1.4k–$3.2k |
| A/C preventive maintenance | 32 | $104–$621 |
| Installation | 31 | $1.1k–$2.8k |
| A/C system dismantlement | 24 | — |
