Experts Reviews · Company report
Copeland Heating Air Conditioning Plumbing and Electrical Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Copeland Heating Air Conditioning Plumbing and Electrical Repair Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.9★ from 2,795 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 90% of HVAC contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 87% of HVAC contractors.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 96% of HVAC contractors.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Copeland Heating Air Conditioning Plumbing and Electrical Repair Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for 8 kinds of job.

Copeland Heating Air Conditioning Plumbing and Electrical Repair Services for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.184
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 184 Google reviews tagged “HVAC system repair” · showing 40

wildbeagleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★

Woke up thinking am I having a heart attack, I was sweating like a dog. Came out to look at the thermostat and was met by my son who said, yeah it stopped working around 2am. So, I started the fun job of trying to find a reliable, honest A/C company that could come out on a holiday weekend and see if anything…

Paid $200–400Great priceHVAC system repair
SammyLocal Guide · 175 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

David very caring. Very professional.Vwrt good compassionate company. Can't wait for new unit install.. Chris and crew were professional. New unit install and clean up and haul off complete. We have heat.

Paid $200–400Reasonable priceHVAC system repair
Rachelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Our technician with Copeland was so nice and got the job done quickly. Thank you so much

Paid $1,800–2,000Great priceHVAC system repair
Janalee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Roman did a awesome job update breaker box, added complete home surge protection equipment. Replaced all smoke detectors and plugs out on patio. Happy we are well protected now very happy with his work.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceService not listed
Isa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service!! Very knowledgeable and helpful technician David came and fixed the problem within 30 minutes. He also listened and looked at all my other concerns. It was an overall positive experience!

Paid $400–600Not sureHVAC system repair
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

He is very knowledgeable. He seems to know what he is doing. He is very personable. He gets a ten from us.

Reasonable priceHVAC system repair
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Cesar and Daniel were wonderful!! They explained everything that was being done and why along with options for repairs and replacement. I loved that I never felt pressured on decisions. They were very personable and professional!

Paid $2,000+Reasonable priceHVAC system repairHeating system installationInstall AC
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent and honest.

Not sureHVAC system repair
Jane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Erick and Hunter did a great job with my hvac. Highly recommended service.

Paid $2,000+Reasonable priceHVAC system repair
Junior10189 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great guys took care of me and my family in this time of crisis great new AC system unit installed air conditioning is blowing nice and cold

Paid $2,000+Reasonable priceHVAC system repair
CareyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We just bought our home 5 months ago and we had a decision to make, we either use AHS waranty and get work done by whoever they send or get work done by CHS. after speaking to Eric we chose to use CHS and get work done right rather than what waranty would cover. Happy with the work done and cost of work done. I will…

HVAC system repair
jeff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had me fixed in less than 30 minutes.

Paid $200–400Reasonable priceHVAC system repair
ThomasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Josh was great. Very friendly and knowledgeable. 5 star service.

Paid $200–400Reasonable priceHVAC system repair
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician Cole Patterson was very professional, did fix the upstairs AC unit problem in a timely fashion. Thanks for the quick response and getting unit up and running.

HVAC system repair
Marlene7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Victor and Alex did an outstanding job on replacing my HVAC system. They were very polite, took all precautions to keep area clean. Explained details and made sure everything was working before they left. Thank you for the great service.

Paid $2,000+Reasonable priceHVAC system repair
Madison9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The service and care was great. Josh was here for 8 hours! He wouldn’t leave until the air conditioning was fixed for us even as he dealt with 90+ degree temperatures in our attic. We’ll be calling Copeland as often as needed!

Reasonable priceHVAC system repair
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased with the service I received. Troy Setzer was very knowledgeable and was able to complete the repair and get our AC going again. They came out on a Sunday and had the new part and repair complete by Monday mid-day. I would recommend Troy and the team at Copeland to anyone!

Great priceHVAC system repair
NormaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Víctor and his partner were very professional. They ensured they did not leave my home until my unit was up and running and made sure all debris was picked up in and outside our house. They worked all day but always kept a positive attitude and answered all my questions. Overall, very satisfied with Copeland from…

Reasonable priceHVAC system repair
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He was knowledgeable, fast, and courteous. He didn’t try to pressure me into things I don’t really need.

Paid $1,000+Reasonable priceHVAC system repairA/C system repairService not listed
Jesus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very knowledgeable and great personality. You have a good employee there. I would hire him. Very persistent and was determined to identify the problem. Not a quitter! Thinks outside the box.

Paid $2,000+Not sureHVAC system repairA/C system repairInstall thermostat
TonyLocal Guide · 170 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great customer service and did an outstanding job keeping us informed during the process. Robert was outstanding. He was very professional.

Reasonable priceHVAC system repairHeating system installationInstall AC
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Caleb arrived earlier than expected. Was very polite, and had my unit diagnosed and fixed in 5 minutes. Will recommend and personally use again.

Paid $200–400Great priceHVAC system repair
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Tech was very helpful and offered many suggestions to solve the issues I’m having. A friend in the industry said the cost of the Freon was more than triple the wholesale cost.

Paid $200–400OverpricedHVAC system repair
FloydLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh Lytle was great he saved me 2500 on a duck cleaning I was told by another company I had to have he was on time ,fast and courteous I highly recommend Copeland

Paid $1–100Great priceHVAC system repairHVAC system maintenanceInstallation+ Punctuality+ Quality+ Professionalism
Mithilesh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fred Searle from Copeland did a fantastic job inspecting our HVAC system. He provided top-notch customer service and was professional, knowledgeable, and thorough. I would highly recommend Fred to anyone in need of HVAC services!

Reasonable priceHVAC system repairHVAC system maintenance
Drew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing service. Quick response time and the dispatching staff is incredibly nice and accommodating. The service technician was able to have a speedy repair. Technician had a high level of customer service and went above and beyond through the repair. Highly recommend.

Paid $200–400Reasonable priceHVAC system repair
Vequar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He was time very honest and professional.

Paid $200–400Great priceHVAC system repair
JuliaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so grateful I got a response from your team quickly and same day service.

Paid $200–400Great priceHVAC system repair
Odis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice and fast service, cleaned up well when they were done.

Paid $2,000+Not sureHVAC system repair
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chris Brown with Copeland AC was awesome! On time, professional and solved our problems quickly! The office staff was responsive and kept me informed every step of the way! Copeland AC is my new go to company!!

Paid $1–200Great priceHVAC system repairThermostat installation
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He listened to what I had done to contain the Condensation (water) from flooding my carpet from the Condensate pan. Found unit not leveled and drain line pipe to Condensate pump on the Bottom of the unit. Cut about an 1” off pipe, cleaned Reservoir and added Condensate tabs. Removed my catch pan, paper towel and dried area with old towels,

Great priceHVAC system repairA/C system maintenance
Tommy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cole Patterson was my technician very kind and knowledgeable, he was the greatest he knew exactly what the problem was as soon as I told him what was going on, he fixed it right up he was in and out. Thanks Cole

Paid $1–200Great priceHVAC system repairA/C system repair
Tanya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great experience with these guys!!! But Josh has gone OVER and above getting our system back up and running!! And so nice and genuine!! Super impressed with his thoroughness and knowledge of what needed to be done. THANKS AGAIN!!!!

Paid $1,200–1,400Reasonable priceHVAC system repairA/C system repair
Cecile16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Attentive, prompt and knowledgeable!!

Great priceHVAC system repair
Stan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Polite, knowledgeable and quickly repaired A/C; outstanding service and I highly recommend.

Paid $200–400Great priceHVAC system repair
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cesar from Copeland was amazing to work with. I got quotes from 3 different companies. He knew the most and explained how to fix it without any BS or trying to sell me a new system. He also gave valuable information on how to better maintain our system moving forward. I would highly recommend Copeland if you need an HVAC contractor you can trust

Paid $2,000+Reasonable priceHVAC system repair
Marlen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service. Will definitely use them in the future and recommend to friends and family. Thank you so much!

HVAC system repairHVAC system maintenance
Carey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I called this company because my A/C system was icing up outside and my home was not cooling properly. The technician who came to my home told me the refrigerant was low and stated that he found oil on the evaporator coil in the attic, which he indicated was evidence of a possible coil leak. I was given several…

Not sureHVAC system repair
Draco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went out his way to make sure we were serviced and helped as much as possible Godbless you Chris

Not sureHVAC system repairHVAC system maintenance
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cesar did a wonderful job. Very professional, explain things to where I could understand it. Even got here earlier than expected which I was very grateful for. I would definitely recommend this company.

Paid $1,000–1,200Reasonable priceHVAC system repair

Show more HVAC system repair reviews (144 more) →

Price

$379+18% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 45%Overpriced 5%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance293$39–$393
A/C system repair204$209–$786
HVAC system repair184$205–$933
HVAC system maintenance130$37–$295
Install AC73$1.4k–$3.2k
A/C preventive maintenance32$104–$621
Installation31$1.1k–$2.8k
A/C system dismantlement24—

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